Bought the most beautiful piece of rook jewellery from Zuzu. Gorgeous piece, great quality. The piece arrived ahead of time and beautifully packaged. Excellent experience from start to finish,highly... Voir plus
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I am so pleased with my three items. They’re stunning, well crafted and are going to look perfect when my piercings are healed and ready for them. The speed of and contact during the ordering and de... Voir plus
Nice product, simple service and fast delivery thank you. Great business to buy with
L'entreprise a répondu
I’m not happy with my purchase. I purchased a solid gold ring hoop, received a flimsy, damaged ring, yellow gold showing through not “laser mark”. I’ve now had to pay for a return after complaining an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de ZuZu Jewellery Limited
Écrit par l'entreprise
Coordonnées de contact
Zuzu Jewellery Limited, Royaume-Uni
- hello@zuzujewellery.com
- zuzujewellery.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Amazing service
Amazing service. Very quick. Great communication. Great product.
Worth the money.
I didn't get my jewellery the box was…empty not jewellery just paper work inside 😫
I didn't get my jewellery the box was but trough my letter box and it was empty box not jewellery just paper work inside. It was sealed unsecured and someone has opened and took the jewellery. I'm so disappointed it was a gift.
Absolutely love my jewellery would…
Absolutely love my jewellery would definitely recommend you to others! Absolutely beautiful always in awe of my purchases!
Thank you so much ZuZu jewellery! 😘
Beautiful jewellery, fantastic service.
I am so pleased with my three items. They’re stunning, well crafted and are going to look perfect when my piercings are healed and ready for them.
The speed of and contact during the ordering and delivery process was absolutely brilliant.
Would order again, will be recommending
Arrived the day after I order.
Absolutely love my earrings.
They are very dainty and small, this is exactly what I wanted but just warning in case that’s not what you’re looking for!
Beautiful earrings quick delivery…
Beautiful earrings quick delivery lovely packaging thrilled with my purchase. Would recommend highly
Fast delivery and really pretty good daith ring.
Fast delivery and really pretty gold daith ring.
This is my go to place for jewellery…
This is my go to place for jewellery for my piercings as I only wear 9ct gold in my ears as it doesn’t tarnish over time. They do some really beautiful pieces and are really well priced. People always ask where they came from and I always recommend ZuZu

Réponse de ZuZu Jewellery Limited
Resolved
Placed an order which did not arrive. No tracking available leading me to believe my order had never made it to Royal Mail. If it did then Royal Mail need to be more responsible with customers orders as this impacts a company’s reputation!
Communication was delayed however I presume this was due to the company trying to locate the order however due to this I am without my order. That said I have received confirmation a refund has been issued (thank you!)
It’s great you are looking at orders over £100 being sent next day however if Royal Mail cannot successful track and deliver an order on standard delivery I am unsure how next day delivery will improve their competencies!
Thanks again for the resolution!

Réponse de ZuZu Jewellery Limited
Beautiful earring
Found my item. Great communication, fast delivery and beautiful jewellery, a stunning earring. Thank you.
Speedy delivery but the earrings were…
Speedy delivery but the earrings were way smaller than I expected!
Lovely earrings delivered very quickly…
Lovely earrings delivered very quickly so will be ordering again from you. Very impressed
The Huggie earnings I bought had a…
The Huggie earnings I bought had a picture of a adult wearing them. However the earnings were tiny and wouldn't fasten because they were so small. She hasn't got big ears or is overweight just a normal size 14. Because they are classed as intimate items I can't return them. I would suggest unless they are for a child don't buy them

Réponse de ZuZu Jewellery Limited
Dainty star bracelet
Dainty star bracelet
Super cute gold bracelet , dainty but good enough to never take off and sleep in
So nice I ordered another
Super fast delivery too
Love my rook jewellery!
Bought the most beautiful piece of rook jewellery from Zuzu. Gorgeous piece, great quality. The piece arrived ahead of time and beautifully packaged. Excellent experience from start to finish,highly recommend this seller! Thanks so much 🌸
Great product and service.
Absolutely beautiful little tragus…
Absolutely beautiful little tragus earrings. Excellent service and fast delivery. Highly recommend this company.
The shipping was very quick!
The shipping was very quick and the presentation of the bee ring was beautiful. I really love this little bee ring. I choose rosegold. My little bee is sooo pretty. The craftsmanship is amazing. I highly recommend this shop. You won't be disappointed.
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