Delivery driver was not friendly and didn't help my husband carry the base or mattress upstairs. The mattress sank and lost its shape within a few months. I emailed them and they said it's normal so that's that😒 we don't even have the bed two years and the base is falling apart. We are already looking for a new bed. It was a divan super king bed with mattress and cost about 700. I do not think this was a good quality product for the money I would not buy from them again.