Royaume-Uni
Avis sur size?
Outstanding service from size ordered a jacket instore to be delivered to my home address, arrived next day free delivery!👌😊👏👏
Réponse : size?
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
Avis sur DPD UK
DPD received my parcel and delivered it just a few hours later during the window they advised. Can't ask for more
Avis sur size?
Item arrived within 3 days on standard free delivery, always had good customer service with Size
Réponse : size?
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Avis sur Superdry
Avis sur InPost UK
Initially the process seemed easy, I accessed the online return portal to obtain the QR code and pay for the postage. I dropped my parcel yo my local inpost drop off point and immediately received confirmation of this by email. Next day I received a further email to say courier had collected it and it was on the road. The following day I received a further email informing me it had arrived and the yodel warehouse and would soon be delivered. That was 6 days ago and I have had no further updates. If I track my parcel it says it is still at the warehouse.
Réponse : InPost UK
Sorry for the delay, Wayne. We recommend contacting our support team at help@inpost.co.uk for further assistance on your parcel's status. We appreciate your patience.
Avis sur Evri
My delivery was absolutely fine but don't bother with customer service, they are hopeless. Had an issue recently which has yet to be resolved. If you read the reviews there is just a generic reply to any complaints, this sums up their customer service i doubt they even read the reviews.
Avis sur Moonpig.com
Very easy to create and edit cards, was delivered following day
Avis sur Evri
After a recent problem with a delivery subsequent deliveries have been fine.
Don't bother with their customer service tho it's not good at all.
Réponse : Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley
Avis sur AllClear Travel Insurance
Was happy with the cover after my usual company ridiculously refused to insure me after having a knee replacement 9 months ago which I've had no problem with since.
I've deducted one star due to the bombardment by email and text to leave a review
Réponse : AllClear Travel Insurance
Good Afternoon Wayne
We're happy we could provide coverage after your experience with another company. We apologize for the volume of review requests. Your feedback is valuable, and we'll review our communication process.
Kind Regards
Jonah
Avis sur Superdry
Item arrived within 2 days, very good customer service as always. A little disappointed superdry now applying delivery charge
Avis sur JD Sports
The online order was delivered okay but I have given JD Sports 1 star again because they still haven't resolved a complaint I made recently. They reply to the review asking for details and give a reference number but then do nothing to resolve it. This is consistent behaviour from JD and then to add insult to injury they continue to bombard you with emails asking you not to forget to review your purchase!!!
Réponse : JD Sports
Dear Wayne,
Thank you for contacting JD Sports Online Reviews Team.
I am sorry for your recent experience. Please could you contact the following email onlinereviews@jdsports.co.uk with your full name, billing address including post code and order number.
Your reference number is TP44980.
Our aim is to provide you with the best service at all times.
You may shortly receive an email to rate the service we have given today.
If you are not satisfied with the support provided or need any further assistance with anything else, please reply to this email before completing the survey to allow us the opportunity to resolve any outstanding concerns.
Kind regards,
Kiran,
JD Sports Online Reviews Team.
Avis sur JD Sports
I've ordered a lot from JD recently without any delivery issues from couriers including Royal Mail and Evri. Unfortunately for my latest purchase JD has used Yodel and to date I have not received my parcel. For the last 3 days I've received email confirming that my parcel is at my local depot and is out for delivery but at the end of each day I my tracking information states my parcel has just arrived at my local depot. This morning I have again received an email stating it is out for delivery but I don't hold much hope!!
Réponse : JD Sports
Hi Wayne,
I hope you're well and thank you for taking the time to leave us a review.
I am sorry to hear that you may not have received your order.
So we can discuss this further, please can you email us at onlinereviews@jdsports.co.uk and quote us the Trust Pilot reference number TP4816 along with the order number and the full billing address including postcode.
Kind regards,
Maria,
JD Sports Online Review Team.
Avis sur Yodel by InPost
My parcel has been at my local depot for 3 days. For the last 2 days I've had notification that it is arriving that day with a given time slot but it didn't arrive. When I checked tracking at the end of each day it is back at the local depot saying driver experienced problems. Clearly the driver has been given too much work because Yodel have bitten off more than they can chew!
Réponse : Yodel by InPost
Hi there, I understand that you have not received your parcel yet. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Could you please email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Avis sur JD Sports
Everything went okay with my recent order but I still have an ongoing complaint which has yet to be resolved which is consistent with the my overall customer service experience with JD
Réponse : JD Sports
Hi Wayne.
Thankyou for taking the time to leave the review and bringing this to our attention.
I am sorry that you have not had an update on your complaint.
So we can help you further, please email us at onlinereviews@jdsports.co.uk and include your review reference number #TP43183in the subject and contents of your email.
Please also include your order number/complaint number, full name and billing address and we can look into this for you.
Thanks,
Sam,
JD Sports Online Review Team.
Avis sur JD Sports
I always shop online from JD as the service online is far superior to the instore shopping experience. The staff at my local store at Cardiff city centre are at best dissinterested and at worst unhelpful.
Réponse : JD Sports
Hi Wayne,
Your review has been greatly appreciated.
I am sorry to hear that the staff in your local store seem at best disinterested and at worst unhelpful, this is obvously not the attitude we would expect from our staff and I do apologise.
If you want us to investigate this further, please contact us at onlinereviews@jdsports.co.uk.
Please include your reference 158404673 within the subject and contents, followed by your order number, full name and billing address including postcode.
Regards,
Emma,
JD Sports Online Review Team.
Avis sur Ann's Cottage
Kept some items and had to return others.
Returns are free and very easy to do. As always Anns Cottage were very efficient and quick to refund me.
Avis sur Yelloh! Village
Easy to navigate website. Communication was really quick. Looking forward to our holiday
Avis sur UK Stairparts Ltd
Service was excellent, although delivery says up to 10 days , item arrived within 2.
I was called the day before to advise of delivery.
The only negative was that delivery was very expensive, almost £11 for a £3 item
Avis sur Superdry
Was disappointed with the presentation of the trainers I ordered. No packaging inside the box, just the trainers rolling around like they weren't new. As they were a present for my wife, luckily I had retained the packaging from a recent pair I'd bought elsewhere and was able to package them properly.
Avis sur Moonpig.com
