Facture Fedex et robes bas de gamme pour le prix
Robes hors de prix et transparentes. Frais de port élevés et en plus on reçoit une facture fedex pour les frais de douane et les taxes ! 34 euros ajoutés au reste franchement ça ne vaut pas le coup ! Passez votre chemin
Réponse : Daughters of India
Hi There, Thank you for sharing your feedback. We are very sorry to hear you weren't happy with your experience.
For international orders, each country has their own tax and custom fees that are completely out of our control.
This is something that is mentioned on our shipping policy and we also note at checkout (for those countries which charge duties & taxes such as the UK) that the order may be subject to these charges which are the customers responsibility. Unfortunately we can’t give an estimate of these charges at the checkout as each country have vastly different regulations.
We completely understand your disappointment and please know that we have been actively working to find a solution to this but, unfortunately there is no way to avoid these charges for now. We truely wish these charges didn't exist!
If you need any further support, please feel free to reach out to our dedicated customer service team at hello@daughtersofindia.net
With Love,
Daughters Of India Team x