I wanted to leave some feedback for Josh, who helped me arrange my taxi insurance. He was extremely helpful throughout the whole process, explaining everything clearly and making sure I understood... Voir plus
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Big shout out to Martin for hand holding me throughout the process from start to finish. Smashing bloke who went out of his way to get me the best insurance deal under my circumstances
L'entreprise a répondu
Very helpful company and such great customer support. I appreciate this company provided me with a policy and now 2nd year in the row I’m choosing to stay with them. Individual approach and very at... Voir plus
L'entreprise a répondu
Both Jake and Drew have been very patient with me whilst they have arranged Taxi Insurance for me for the first time. I would highly recommend their support and service.
À propos de l'entreprise
- Courtier d'assurances
- Assurance auto
- Agence d'assurance
- Compagnie d'assurance
- Compagnie d'assurance moto
- Compagnie d'assurance personnelle
À propos de 1 Answer Insurance
Écrit par l'entreprise
Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
Coordonnées de contact
Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, Royaume-Uni
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
4,7
Excellent
3 k avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Real help!.
I needed cover after recieving a joke quote from previous ins company. After phoning around by chance I got Josh. Proper help, quote found saving me several hundred pounds and a type of service i haven't had in a while. Many thanks for your help. D
28 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Joel Stinner with OneAnswer Insurance
Joel Stinner was incredibly helpful during the purchase process and even afterward, when I had a bit of a situation. He resolved the issue in under a day and handled everything professionally.
The calling service is fast and efficien and you’re through in just a few minutes.
So far, I’m very happy to be a customer with OneAnswer Insurance.
28 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Avoid like plague
Avoid like plague, experts at mis-selling, they never keep their part of the deal, demand retrospective payments for what they included, delay of issuing paperwork, avoiding my phone calls and emails for days, so on so on... Cancellation fee 10% of the premium, Lesson learned.
12 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
So that we can look into this matter in more detail, please could you email customerrelations@1answer.co.uk where a member of the team will promptly investigate this further.
Kind Regards,
One Answer Insurance.
Thank you to Joel who assisted me with…
Thank you to Joel who assisted me with getting car insurance he made it so easy n stress free and gave me a good cheap qoute giving my driving record many thanks happy to be with you
23 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Chris made everything really easy for…
Chris made everything really easy for me, great guy and he couldn't have been more helpful,
Got me exactly the quote I needed and id highly recommend him and 1 answer insurance to anyone else,
26 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I received my insurance certificate on…
I received my insurance certificate on same day
20 janvier 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great customer service.
19 janvier 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Excellent
Excellent, reliable, immediate actions taking company, I recommend you try them yourself.
19 janvier 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I just got my insurance with one answer…
I just got my insurance with one answer and Joel was very polite and helpful. Made it a stress free situation for me
22 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I was given insurance and an advance…
I was given insurance and an advance was taken. Without reason they cancelled and deducted a £25.00 cancellation fee. After trying to contact them through multiple ways, they did not reply or give any suitable explanation or compensation.
6 janvier 2026
Réponse : 1 Answer Insurance
Good Afternoon,
So that we can look into this matter in more detail, please could you email customerrelations@1answer.co.uk where a member of the team will promptly investigate this further.
Kind Regards,
One Answer Insurance.
Simple and easy
20 janvier 2026
Réponse : 1 Answer Insurance
Good Morning,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Morning,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very good
Very good, happy with my quote that could not be beaten. Josh was very helpful and went all out to find the best deal. Excellent service and a recommend from me
20 janvier 2026
Réponse : 1 Answer Insurance
Good Morning,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Morning,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Good value for money compared to the other insurance companies. Polite staff
Good value for money compared
13 janvier 2026
Réponse : 1 Answer Insurance
Good Morning,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Morning,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Absolutely very bad customer service…
Absolutely very bad customer service services no option to contact them when you need help I wish never renewed my cover with this useless broker. I have received missing documents I missed 2 days of work from Uber because I didn’t received my certificate. Please try avoiding this broker
9 janvier 2026
Réponse : 1 Answer Insurance
Good Afternoon,
We are very sorry to hear of the difficulties that you encountered when expecting insurer issued documentation.
I am however pleased to see that our Customer Service team have been able to assist with you receiving these as of now.
If you require any further assistance or wish to discuss any grievances further please contact us directly at customerrelations@1answer.co.uk
Kind Regards,
One Answer Insurance.
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