I wanted to leave some feedback for Josh, who helped me arrange my taxi insurance. He was extremely helpful throughout the whole process, explaining everything clearly and making sure I understood... Voir plus
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Big shout out to Martin for hand holding me throughout the process from start to finish. Smashing bloke who went out of his way to get me the best insurance deal under my circumstances
L'entreprise a répondu
Very helpful company and such great customer support. I appreciate this company provided me with a policy and now 2nd year in the row I’m choosing to stay with them. Individual approach and very at... Voir plus
L'entreprise a répondu
Both Jake and Drew have been very patient with me whilst they have arranged Taxi Insurance for me for the first time. I would highly recommend their support and service.
À propos de l'entreprise
- Courtier d'assurances
- Assurance auto
- Agence d'assurance
- Compagnie d'assurance
- Compagnie d'assurance moto
- Compagnie d'assurance personnelle
À propos de 1 Answer Insurance
Écrit par l'entreprise
Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
Coordonnées de contact
Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, Royaume-Uni
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
4,7
Excellent
3 k avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service from Chris got me back on…
Great service from Chris got me back on the road after 3 year ban thanks well happy
5 février 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great service and communications
5 février 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very well explained out
Very well explained out, quick and informative. Great value and experience.
5 février 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Only had cover for 6 days
Only had cover for 6 days, due to change in circumstances. Paid £240 deposit , charged me 114 for 6 days cover. That was more than a months payment. Absolute rip off.
2 février 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Terms and conditions are provided prior to cover commencing, alongside full details of all applicable fees. These are also outlined in the new business documentation issued at inception.
Cancellation costs can vary depending on a number of factors. These may include any return premium calculated by the insurer, whether there is an outstanding balance under a finance agreement (where applicable), and the administration charges previously outlined by the broker, One Answer.
If you would like a detailed breakdown of how your cancellation figure has been calculated, please let us know and we will be happy to provide this for you.
Kind Regards,
One Answer Insurance.
Good customer service ..English person…
Good customer service ..English person on end of phone
4 février 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I've been using 1 Answer Insurance for…
I've been using 1 Answer Insurance for a number of years and the renewals process is always good
4 février 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Emily was extremely courteous and…
Emily was extremely courteous and pleasant with a bubbly demeanour. She assisted me timely and efficiently with my insurance renewal.
4 février 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
easy company to work with
easy company to work with, friendly staff that talk you through everything
3 février 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great Service
The advisor was friendly, knowledgeable and efficient and posted holding and silences well during the call when they kindly switched my insurance from one vehicle to another 😃🫶🏻
3 février 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very helpful and polite on phone made…
Very helpful and polite on phone made sure I had everything thing in order for my car insurance
3 février 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Josh was really friendly and helpful…
Josh was really friendly and helpful and got us a reasonable quote when no one else could
3 février 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Car insurance review
Absolutely fabulous service and local to me very thorough provided exactly what was required, would totally recommend.
Chris was extremely polite and very knowledgeable, he made purchasing car insurance a breeze.
2 février 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Prompt and efficient and good value
2 février 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Very help full service she's provided…
Very help full service she's provided god bless 🙌 her
30 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Josh was excellent
Josh was excellent, found van insurance for my grandson which seemed near on impossible with every other company
He was friendly helpful and got back to us when he could keeping us informed at every step
Would definitely recommend this company and Josh in parting
28 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Excellent service from Josh!
Many thanks to Josh, who was professional, helpful, and answered all my questions. Gave us a really competitive quote and the best thing of all, a direct number to him in case of future queries. That in itself makes dealing with this company so much better than previous experiences. Highly recommend.
28 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
From beginning to end I was treated…
From beginning to end I was treated with respect and total professionalism. I would recommend this organisation to anyone.
28 janvier 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
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