Extortionate return fee (£15) which if their sizing was accurate, it wouldnt be so bad but the sizing is all over the place, fleeces not long lasting (go very thin after 2/3 washes). Recently I (stupi... Voir plus
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While there was an error in the order, the item purchased was actually unavailable, the customer service was super. All queries dealt with in a really prompt and clear way. We were also compensated fo... Voir plus
L'entreprise a répondu
Ordered my baby blue half zip on Wednesday 5th February and it arrived today Friday February 7th. 2days delivery!! Brilliant service. The quality of these fleeces are unbelievable, so so cosy and war... Voir plus
Their new ‘cloud’ fabric that there are trying to convince us is so soft and buttery etc etc is just a really cheap micro fleece that is so artificial and inflexible it doesn’t sit the same and feels... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
4TH ARQ is a premium lifestyle brand, that celebrates every body. Our mission is to create an everyday uniform that makes you feel your best, and look great. We firmly believe the paradigm has shifted and fashion as an expression of personality, and the way in which we consume it, has changed.
Coordonnées de contact
Irlande
- 4tharq.com
3,9
Bien
5 k avis
Aucun historique récent de demande d’avis
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I have sent back the slate rth arq as…
I have sent back the slate rth arq as the colour didn't match the picture. I also ordered a medium in error instead of a large
16 octobre 2024
Réponse de 4TH ARQ
Hi Yvonne, We appreciate you bringing this to our attention and will take your feedback into consideration as we strive to improve our product descriptions and online shopping experience 🖤
Love the jumper and a reasonable price
Love the jumper and a reasonable price. Comfy to wear like the fact it’s smooth on the inside so you don’t end up with fluff on your clothing underneath
16 octobre 2024
Réponse de 4TH ARQ
Hi Sarah, we appreciate you taking the time to share your positive feedback! We're thrilled to hear you're enjoying the comfort and quality of the jumper 🖤
Cheap materials and short
Cheap materials and short. Once again same as crew necks won't be buying again from 4th arq. Anything other than the half zips are poor
15 octobre 2024
Réponse de 4TH ARQ
Hi Lydia, Thank you so much for your feed back. We always strive to improve our products and services 🖤
Never received my order
I was super excited to order the lennox half zip in abstract but unfortunately I never received my order as it was sent to the wrong address. I absolutely love this brand, never had a problem with deliveries before and the staff are very helpful and accommodating. Unfortunately this time I was disappointed.
23 octobre 2024
Avis spontané
Réponse de 4TH ARQ
Hi Zoe, your review is greatly appreciated. We are sorry to hear this, if you want us to investigate this further please contact us at help@4tharq.com 🖤
A very smooth process!
Ordering was easy - personable - delivery prompt - details of order progress available at all times.
15 octobre 2024
Réponse de 4TH ARQ
Hi Mary, thank you for your kind words! We're so pleased to hear you had a positive experience with our service 🖤
I sent my item back as it was 2 big…
I sent my item back as it was 2 big still did not recieve my money back
16 octobre 2024
Réponse de 4TH ARQ
Hi Donna, your review is greatly appreciated. We are sorry to hear this, if you want us to investigate this further please contact us at help@4tharq.com 🖤
Lennox quality is not as good as it used to be!
I normally love the half zips. In total I think I have 10. I recently bought the Lennox in seafoam and the quality was really poor. It is a really thin fleece and not up to the standard of previous ones I have bought.
15 octobre 2024
Réponse de 4TH ARQ
Hi Paula, we appreciate you taking the time to share your feedback. We strive to maintain a high standard of quality across all our products, and we're sorry to hear that this item didn't meet your expectations. We value your feedback and will use it to improve our products in the future 🖤
Réponse de 4TH ARQ
Hi Geraldine, we're thrilled to hear you loved the quick delivery and your purchase! It's always our goal to provide a smooth and enjoyable experience for our customers 🖤
Very disappointed with this site bought…
Very disappointed with this site bought jackets that didn’t fit had to post back with cost me 12 euro ( I didn’t read the small print ) still waiting on refund after 20 days
6 octobre 2024
Réponse de 4TH ARQ
Hi Audrey, your review is greatly appreciated. We are sorry to hear this, if you want us to investigate this further please contact us at help@4tharq.com 🖤
Horrible smell, extortionate return
Ordered some fleeces, had I known the cost to return them I wouldn’t have purchased them in the first place. The fleeces themselves were lovely, however they had a horrible smell so I returned them at the cost of £15. I did repurchase and can confirm the replacements smells fine.
15 octobre 2024
Réponse de 4TH ARQ
Hi Lauren, we appreciate you taking the time to share your experience. We understand your frustration with the return cost this is something we are working to improve on .🖤
Just purchased my first fleece and I'm…
Just purchased my first fleece and I'm so glad I did. The website was easy to navigate and find the one I wanted and the entire process from purchase to delivery was brilliant, I received my fleece within a couple days and the quality and colour of it did not disappoint. I will be buying again🙏
15 octobre 2024
Réponse de 4TH ARQ
Hi Aoife, thank you for your kind words! We're thrilled to hear you had a positive experience with our website and that you love your new fleece 🖤
Forth arc
Got the cream 4th arc and have to say washed once and not very happy with quality of it
15 octobre 2024
Réponse de 4TH ARQ
Hi Aine, We value your feedback and will use it to improve our products and services 🖤
Réponse de 4TH ARQ
Hi Bernie, thank you so much for your kind words 🖤
I found the product very baggy at…
I found the product very baggy at bottom. Would be nicer if you could have a draw string on them to adjust to your size
14 octobre 2024
Réponse de 4TH ARQ
Hi Helen, we appreciate you taking the time to share your feedback. We're always striving to improve our products and will take your suggestion into consideration for future designs 💗
Réponse de 4TH ARQ
Hi Kirsty, thank you so much for your kind words! We're thrilled to hear you were happy with the quality of our product and the speed of our delivery 🖤
The efficiency that I received my…
The efficiency that I received my clothes,no waiting around ,ye said how many days and it arrived on time,no disappointment on my end.
15 octobre 2024
Réponse de 4TH ARQ
Hi John, we appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and efficient service, and it's wonderful to know we met your expectations 🖤
The fleece was to small but had to pay…
The fleece was to small but had to pay £10 to return it. Quality not great and would not be buying off them again
15 octobre 2024
Réponse de 4TH ARQ
Hi Jennifer, we understand your disappointment with the fleece size and the return cost. We strive to offer high-quality products and a positive customer experience. We appreciate your feedback and will take it into consideration for future improvements 💗
Expensive to return items
I think you need to state very clearly how much UK customers are paying to return items - I paid £17 via Royal Mail and 14 days later still haven't received my refund.
4 octobre 2024
Réponse de 4TH ARQ
Hi Arabella, We appreciate your feedback and will take it into consideration as we continue to enhance our services🖤
The colour of the fleece I ordered was…
The colour of the fleece I ordered was much brighter than shown in ad. Now I’m having difficulty in returning it. A Post portal not very clear. Plus having to pay again for postage.
14 octobre 2024
Réponse de 4TH ARQ
Hi Colette, We appreciate your feedback and will use it to improve our processes 🖤
Réponse de 4TH ARQ
Hi Dorina, we're so glad to hear you love your new outfit! It makes us happy to know you're enjoying your purchase 💗
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