Our boys love the Aatu Duck dry. Checking out a little disconnected with the Shop ap when applying a discount as you have to be careful to add in the code again in the Shop ap otherwise it defaults t... Voir plus
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We have fed our various Cocker Spaniels wet and dry food from Lily's Kitchen for about many years now but we feel that standards have declined since we first started purchasing it. We decided to try... Voir plus
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Really happy with AATU food. My dog absolutely loves it and eats it very happily. The quality seems excellent and we’ve had a very good experience with the brand. It’s just a shame that there are... Voir plus
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Fantastic quality and value, customer service and support is excellent. Could you please make it easier to cancel an order, I have 2 subscriptions but I am unable to cancel 1. That is the only problem... Voir plus
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À propos de l'entreprise
- Animalerie
- aussi dans
- Fabricant de nourriture pour animaux
- Fabricant de produits alimentaires
- Magasin d'alimentation animale
- Magasin d'articles pour animaux
Écrit par l'entreprise
This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!
Coordonnées de contact
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, Royaume-Uni
- enquiries@aatu.com
- aatu.co.uk
4,7
Excellent
2 k avis
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Just changed to wet aatu for my dog and…
Just changed to wet aatu for my dog and she does like it , and she is quite fussy. I’m not sure if it’s suited to her digestion as her poos are too soft and difficult to pick up. Does anyone have this problem with their dog , she was transitioned on to it very slowly to avoid any upset tummy’s.
18 août 2026
Avis spontané
Réponse de AATU Dog & Cat Food
Thanks so much for letting us know — we’re really glad to hear your dog is enjoying the wet food, especially if they’re usually quite fussy.
It’s not uncommon to see softer stools when switching foods, even with a slow transition, as some dogs’ digestion can take a little longer to fully settle. If the poo is consistently very soft and difficult to pick up, we’d recommend pausing any further increase for a few days (or briefly reverting to the previous mix ratio) to give your dog’s tummy time to adjust.
If it doesn’t improve fairly quickly, or if there are any other signs like urgency, mucus, or your dog seems uncomfortable, it’s best to stop the new food and speak to your vet for guidance, as we wouldn’t want to advise on anything that could be health-related.
For personalised help (including tips on transitions and what to do next), our Customer Care team will be happy to help here: https://customercare.aatu.co.uk/
Kind Regards
Andrew
The AATU Team
Best ever worth every penny ❤️
14 août 2026
Réponse de AATU Dog & Cat Food
That’s wonderful to hear — thank you so much for the lovely feedback. We’re really pleased it’s been such a hit and feels worth it for you.
Many Thanks
Andrew
The AATU Team
Excellent delivery, food and service
Excellent delivery, service and items. Thanks for making it so easy to repeat order; and for using delivery companies that communicate well ahead of delivery. All these little things add up and make it effortless for me. Thanks, mark
3 août 2026
Réponse de AATU Dog & Cat Food
Thank you so much for your wonderful feedback. We're delighted to hear that you've had such a positive experience with both our service and delivery. Making reordering simple and hassle-free is something we work hard on, so it's fantastic to know that our communication and delivery partners have helped make the process effortless for you.
We really appreciate your continued support and kind words.
Many Thanks
Chris
The AATU Team
Pina is a new dog
I've struggled to find the right food for my dog for years. I've tried high quality kibble, leading raw brands and home-cooking. This is the first time I think I've nailed it. She has this with a fibre powder supplement and is in the best state I've ever seen her. Energetic, playful and generally thriving. So happy I found this.
11 août 2026
Réponse de AATU Dog & Cat Food
We’re so pleased to hear this — thank you for taking the time to share it. It’s wonderful that your dog is thriving on the food and you’re seeing such a noticeable difference in energy and overall wellbeing.
If you ever need any general product or shopping help, we’re always happy to point you to the right place on our website: https://aatu.co.uk/. And if you ever need any account or order support, our Customer Care team can help via: https://customercare.aatu.co.uk/
Warm Regards
Andrew
The AATU Team
Great product
Great product, efficient and quick email response.
I live on an island and sometimes Mail can take longer but everything is on track and I am kept informed of delivery.
5 août 2026
Réponse de AATU Dog & Cat Food
Thank you so much for taking the time to leave this review — we’re really pleased to hear you’ve been happy with the product and that our email support has been efficient and quick.
We completely understand that deliveries to islands can sometimes take a little longer, so it’s great to know everything has stayed on track and that you’ve been kept informed throughout.
Warm Regards
Andrew
The AATU Team
Great food all my dogs love and quick…
Great food all my dogs love and quick service for delivery
3 août 2026
Réponse de AATU Dog & Cat Food
Thank you so much for your lovely feedback — we’re delighted to hear the food’s been a hit with all your dogs, and that you’ve found our delivery service quick.
We really appreciate you choosing AATU and taking the time to share your experience.
Kind Regards
Andrew
The AATU Team
My dog loves this wet dog food
My dog loves this wet dog food, but every month since buying it something has been out of stock, so I have to change the out of stock item to one in stock.
Up your production so items do not go out of stock and bring in some new flavours of your wet dog food.
Delivery service is excellent, quality when in stock is excellent, service is excellent
3 août 2026
Réponse de AATU Dog & Cat Food
Thank you so much for sharing this — we’re really pleased to hear your dog loves our wet food, and that you’ve found the delivery, quality (when available), and overall service excellent.
We’re genuinely sorry for the ongoing frustration with items going out of stock and having to switch flavours each month. We understand how inconvenient that is, especially when you’re trying to keep your dog on a consistent option. We’ll be feeding your comments back internally, as improving availability and continuity is important, and we appreciate you taking the time to call it out — along with your suggestion for new wet food flavours.
For anything order- or subscription-specific (so we can check what’s happening on your account and help you adjust options as smoothly as possible), please reach us via our Customer Care pages here: https://customercare.aatu.co.uk/
Kind Regards
Andrew
The AATU Team
It’s the best for my dog Benjamin.he…
It’s the best for my dog Benjamin.he loves the food
10 août 2026
Réponse de AATU Dog & Cat Food
Thank you so much for your wonderful feedback — we’re delighted to hear it’s the best for Benjamin, and that he loves the food.
We really appreciate you choosing AATU and taking the time to share your experience.
Many Thanks
Andrew
The AATU Team
Quick delivery and great quality food
10 août 2026
Réponse de AATU Dog & Cat Food
Thank you so much for your feedback — we’re really pleased to hear you’ve received your order quickly and that you’re happy with the quality of the food.
We truly appreciate you choosing AATU.
Best Wishes
Andrew
The AATU Team
Réponse de AATU Dog & Cat Food
Thank you for your feedback — we’re so pleased to hear your order was delivered quickly and right on time.
We really appreciate you choosing AATU.
Thanks again
Andrew
The AATU Team
I have finally found a food that my…
I have finally found a food that my dogs will eat regularly!! I have tried all sorts from raw to hand cooked and this seems to be the only food that they haven't yet turned down.
The reason for dropping a star is because once the order was placed I couldn't find a delivery date, so wasn't sure whether I needed to buy some interim food for them. I emailed customer service and the answer was just a generic "we aim to get your delivery to you as soon as possible" which wasn't very helpful. Although the food did actually turn up the next day which was great.
31 juillet 2026
Réponse de AATU Dog & Cat Food
Thank you for taking the time to share your feedback. We're delighted to hear that you've finally found a food your dogs enjoy and are happy to eat consistently.
We're sorry that the delivery information wasn't clearer after you placed your order, and that our response didn't provide the reassurance you were looking for. We do rely on our delivery partners service and we can only relay the information that is provided to us. Your comments have been noted and will be shared with the relevant team as we continue to improve our customer experience.
We're pleased that your order arrived the very next day and hope both your dogs continue to enjoy their food.
Kind Regards
Chris
The AATU Team
Réponse de AATU Dog & Cat Food
We're so sorry to hear about your experience. We would like to look into this of this issue and our customer care team have reached out to you directly.
Kind Regards
Chris
The AATU Team
Réponse de AATU Dog & Cat Food
Thank you for your fantastic review! We're delighted to hear that you're so pleased with both the food and the quick delivery. Your kind words and support mean a great deal to us.
Many Thanks
Chris
The AATU Team
Great food, the dogs love all the flavours. Having food delivered to the door is a great help too.
Great food , the dogs love
6 août 2026
Réponse de AATU Dog & Cat Food
Thank you so much — we’re really pleased to hear your dogs are loving the food.
Warm Regards
Andrew
The AATU Team
I’m pleased with the good quality of…
I’m pleased with the good quality of the pet food and the on-time delivery. Thank you
30 juillet 2026
Réponse de AATU Dog & Cat Food
Thank you so much for your kind feedback — we’re really pleased to hear you’re happy with the quality of the food and that your delivery arrived on time.
Many Thanks
Andrew
The AATU Team
Makes life easy
Had a little difficulty this month trying to get chicken wet food to replace subscription but got mixed box instead. Otherwise all perfect. Delivery amazing.
6 août 2026
Réponse de AATU Dog & Cat Food
Thank you for taking the time to leave us a review. We're delighted to hear that everything has been perfect overall and that you've been pleased with the delivery service.
We're sorry to hear there was some difficulty with replacing your subscription item this month and that you received a mixed box instead. We appreciate your feedback and will take this on board as we continue to improve the experience for our customers.
Many Thanks
Chris
The AATU Team
Very speedy delivery & fantastic products
Very speedy delivery. The food smells absolutely brilliant, my dog LOVES it, thank you for creating such a great product!
10 juillet 2026
Réponse de AATU Dog & Cat Food
Thank you for your wonderful review! We're delighted to hear that your order arrived so quickly and that your dog is enjoying the food so much. It's great to know we've helped make mealtimes a happy experience, and we really appreciate you taking the time to share your feedback.
Warm Regards
Chris
The AATU Team
Edie loves this food
Edie loves this food, her scratching has calmed and she seems better. The qualoty is great, the packaging and delivery, all excellent.
29 juillet 2026
Réponse de AATU Dog & Cat Food
Thank you so much for taking the time to share this — we’re genuinely delighted to hear Edie’s loving the food and that the scratching has calmed down.
We’re also really pleased everything arrived in great condition and that the quality, packaging, and delivery have all been excellent. Thanks again for choosing AATU and for your lovely feedback.
Warm Regards
Andrew
The AATU Team
Excellent service,quality food
28 juillet 2026
Réponse de AATU Dog & Cat Food
Thank you for your lovely feedback — we’re so pleased you’ve had excellent service and that you’re happy with the quality of the food.
We really appreciate you choosing AATU.
Kind Regards
Andrew
The AATU Team
Deliveries on time
28 juillet 2026
Réponse de AATU Dog & Cat Food
Thanks so much for your feedback — we’re really pleased to hear your deliveries have been arriving on time.
Many Thanks
Andrew
The AATU Team
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