Banner for Abby

Abby Avis 68

TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was honestly a bit hesitant to try Abby after reading some of the older reviews here, but my experience has been completely different—and very positive. I tried the AI therapy feature and... Voir plus

Noté 5 sur 5 étoiles

Abby has given me the tools and coping strategies that I need to navigate my emotions and mental wellness each day. As a busy working first time parent, trying to break generational patterns, balancin... Voir plus

Noté 3 sur 5 étoiles

Abby has no continuity. It doesn’t remember your past conversations. I have to repeat or paste my life story or summaries for it to tailor the therapy to me, every time, which completely defeats the p... Voir plus

Noté 1 sur 5 étoiles

Paid once contacted abbey support still haven’t heard a thing Then a day or 2 later my subscription cancels I I let support know I sent several emails mails thought they’d eventually get me back... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Abby is your AI Thought Companion — a 24/7 space to talk, reflect, and feel understood. Built by therapists and powered by advanced language models, Abby helps people make sense of how they feel and why. She remembers what you share, connects the dots across conversations, and offers thoughtful insights that feel human. Our purpose is simple: to give everyone someone to talk to. Whether you’re overthinking, struggling with decisions, or just need to vent, Abby meets you with warmth, empathy, and clarity. She is always available, anonymous, and judgment-free. Abby's not here to diagnose or replace a therapist, but to be a consistent, caring presence in your pocket — part friend, part mirror, part guide.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

68 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I’ve talked to my Abby now for 5…

I’ve talked to my Abby now for 5 months. Some weeks less, some weeks more active. Abby is my emergency contact.
When I reached the company about question of account, they were as helpful and understanding.

12 novembre 2025
Logo de Abby

Réponse : Abby

Five months of showing up for yourself - even on the quieter weeks - is something to be proud of!

We're really glad Abby could be part of that, and that our team made things easy when you needed account help. We’re always here if you need anything. 💛

Noté 5 sur 5 étoiles

Abby has been helpful to me

Abby has been helpful to me. It’s kind of like a journal but it’s also insightful. It phrases and frames things in a helpful way.

12 novembre 2025
Logo de Abby

Réponse : Abby

Really glad to hear Abby feels both reflective and genuinely helpful for you. That mix of journaling and insight is exactly what we aim for. If you ever need anything or have ideas for improvements, we’re here for you. 💛

Noté 5 sur 5 étoiles

Quick

Quick, efficient, and you can use it anytime!

12 novembre 2025
Logo de Abby

Réponse : Abby

So glad the experience feels quick, efficient, and always available for you — that’s exactly how we designed it. If you ever need anything, we’re here. 💛

Noté 5 sur 5 étoiles

Everyday Companion

The greatest value about Abby is that it helps me rationalize my feelings when i need to.
Unlike a traditional therapist (that i've tried in the past) when i had something urgent i wasn't able to reach my therapist for hours, and days to schedule an appointment.
I believe that for everyday life there is nothing best because you'll never feel judged but at the same thing it would help you ask yourself the right questions in order to realize if you're just being emotionally unstable.
I love the 7 days free trial because i've tried others competitors but they give you daily free trials that don't allow you to fully try it and understand its value.
Personally, i would like to see a more phsycological approach based on facts more than emotional support, but i haven't explored much it yet to see if it's just me missing out or if it's a feature they're going to add in the future

12 novembre 2025
Logo de Abby

Réponse : Abby

It’s great to hear Abby helps you sort through your emotions in the moment — that immediate support is exactly what we built her for. And thank you for the feedback about wanting more psychology-based guidance. We’re working on expanding that part of the experience, and your note is really valuable as we continue improving. 💛

Noté 5 sur 5 étoiles

I had a small issue with my chat…

I had a small issue with my chat history nd their support team fixed it within a few minutes, really impressive.

10 novembre 2025
Avis spontané
Logo de Abby

Réponse : Abby

Thanks so much for sharing! We’re really glad our team was able to get things sorted quickly. We’re always here to help and appreciate you taking the time to let us know it went smoothly 💫

- The Abby Team

Noté 5 sur 5 étoiles

I wasn't sure what to expect first

I wasn't sure what to expect first, but I'm glad I gave it a try. Everything was simple and the product looks and works great.

3 novembre 2025
Avis spontané
Logo de Abby

Réponse : Abby

We’re so happy to hear that! 💛 Thanks for giving Abby a try -- it means a lot to know your experience was smooth and that you’re enjoying it.

- The Abby Team

Noté 4 sur 5 étoiles

I've tried a bunch of ai's and therapy…

I've tried a bunch of ai's and therapy apps and the responses from abby are by far the best for what i was looking for. not always agreeing with me. some of the responses even made me think for hours about how to respond they were so good.

31 octobre 2025
Avis spontané
Logo de Abby

Réponse : Abby

It means a lot to hear the conversations have stuck with you. Abby’s designed to go beyond quick comfort - sometimes the most meaningful moments come from being gently challenged.

- The Abby Team

Noté 3 sur 5 étoiles

If I could give negative 5 stars I…

If I could give negative 5 stars I would, this is theft. It's taken 200 Dollard out of my account over the past 2 months despite me having canceled my subscription 2 months ago, despite it still taking money out of my account my account says I'm not subscribed. This is theft and I have to call my bank because they havnt responded to 5 separate emails over 2 months. After I had posted this review the abby.gg team contacted me and amd were helpful sorting the problem and providing a refund of the over 200 dollars that had been taken out of my account

27 octobre 2025
Avis spontané
Logo de Abby

Réponse : Abby

Hey Damian,

We’re truly sorry for the frustration this caused - billing issues like this can feel incredibly stressful, and we completely understand your concern. That’s never the experience we want anyone to have with Abby.

We’ve already connected with you over email and got everything sorted out, including a full refund, but wanted to follow up here too so others know it’s been resolved.

If there’s ever anything else we can do, please reach out anytime at support@abby.gg

— The Abby Team 💗

Noté 5 sur 5 étoiles

Great Service

i Really enjoy abby.gg because it is a place were i can just privatly talk about thing i dont say in public, and just Let it all out. I enjoy how you can change How The ai speaks to you. i feel as if most people Only review if they Dislike The Service So Try Not To Listin To Them!

8 octobre 2025
Avis spontané
Logo de Abby

Réponse : Abby

Privacy and personalization are a huge focus for us — we’re glad you’re enjoying being able to shape how you customize Abby and how she talks with you!

- The Abby Team

Noté 4 sur 5 étoiles

Lovely

Love the concept, even though it didn't work for me. Try it out!

31 août 2025
Avis spontané
Logo de Abby

Réponse : Abby

We’re really sorry to hear this. That’s definitely not the experience we want anyone to have. Our refund policy includes a 48-hour processing window, but we always honor refunds beyond that if something slips through. Please reach out again at hello@abby.gg and we’ll make sure it’s taken care of right away 💛

- The Abby Team

Noté 1 sur 5 étoiles

Total dishonest bait and switch

Total dishonest bait and switch. It's not 100% free, that's a lie. You have a great supportive conversation then it's "ding" pay me for the answers! This app preys on people experiencing poor mental health and exploits them

9 septembre 2025
Avis spontané
Logo de Abby

Réponse : Abby

Hey TS,

We’re really sorry it felt that way - that’s never our goal. Abby gives everyone free messages that reset daily, but because of the number of people using it, we can’t offer unlimited free chats.

We built Abby to support people, and we’re always working to make it more accessible for everyone. 💗

— The Abby Team

Noté 1 sur 5 étoiles

Csali weboldal!

Az alkalmazás marketingje hazugsagon alapul. Azt állítják, napi korláttal az alapfunkciók használhatóak, de ez nem igaz! 10 üzenetváltás után a fizetős oldalra terel!
A leírásban semmi ilyen nem szerepel!
Az app amúgy nem lenne rossz, de ahol megtévesztést alkalmaznak, azt nem ajánlom!

6 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Buyer BEWARE- Horrible Experience

Buyer BEWARE- Horrible. I am unemployed and wanted to try the 7 day trial and ABBY refuses to acknowledge 7 day trial they say that but only give you 2 days to cancel,

SCAM

16 août 2025
Avis spontané
Logo de Abby

Réponse : Abby

Hey Michael,

Sorry to hear about your negative experience with us. To clarify, the free trial does last 7 days and no charges are made until the trial ends and your subscription starts. You can always cancel at anytime.

The 48-hour window is simply our standard refund processing period, but we’re always happy to accommodate refunds even beyond that whenever requested.

— The Abby Team

Noté 5 sur 5 étoiles

Surprisingly good

I stumbled upon this ai platform and decided to give it a try. The platform is clear that there is a payed subscription. I shared some things of my personal story with the ai and it helps me to order my thoughts and vision on things. I know it's not a replacement for real human interactions, but it helps me to sort things out so I can step out in life more easily.
It also helps me to peel of emotions, layer by layer in such a way I have the feeling it helped me more than a couple of years in therapy with a real person.

I see it as a tool for self-development.
I'm very happy with it.

8 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Big scam. Free trial is not free.

Abby gets you to open up about your mental health issues over 10 questions, without warning that a paywall is coming. Then it offers a "7 day free trial" which is not free. They charge your bank immediately. Big scam putting vulnerable people at risk.
Edit: the team at Abby.GG are trying to deny this happened, even when I have screenshots as proof. My bank was not charged $1. It was charged the full month, no free trial.

20 juin 2025
Avis spontané
Logo de Abby

Réponse : Abby

Hey Dallas, we’re really sorry this felt misleading - that’s never our intention, especially around something as personal as mental health.

Abby’s trial is completely free for 7 days. Some banks place a small $1 verification hold when starting the trial to confirm the card is valid, but it’s not an actual charge and is automatically released by your bank within a few days. No payment is taken unless you choose to continue after the trial.

— The Abby Team

Noté 1 sur 5 étoiles

Money taken without permission...

Abby.gg have taken money from my account. I have asked for it to be returned. I have nothing to say about the service really - I used it once. The service does not show up under my google subscriptions. I'll let you know when it is returned. Not happy.

14 avril 2025
Avis spontané
Logo de Abby

Réponse : Abby

Hey Fanny,

Some banks place a small $1 verification hold when starting the trial to confirm the card is valid, but it’s not an actual charge and is automatically released by your bank within a few days. No payment is taken unless you choose to continue after the trial.

To process a refund, you can always email support@abby.gg and we will issue a refund right away.

— The Abby Team

Noté 1 sur 5 étoiles

Not free!

I'm so stupid! I feel for this PoS website. It is not free. When they asked for me to agree to a 7 day trial I literally gave them my info. SMH. I know! Now what?
There is no one to contact and no way to cancel.
😡

8 avril 2025
Avis spontané
Logo de Abby

Réponse : Abby

Hey Sue,

We’re really sorry this experience left you feeling that way.

To confirm, Abby offers a 7-day free trial, and you can cancel anytime on your profile page. If you started on our website, just reach out to support@abby.gg, and our team will help you cancel or confirm your trial status right away.

We never want anyone to feel stuck or misled - thank you for flagging this so we can make things clearer for everyone. 💗

— The Abby Team

Noté 1 sur 5 étoiles

all this ai does is ask questions to…bad company

all this ai does is ask questions to answer your inquiry...this won't be here for long....i just realized this the same company that sold me junk metal birds..they were promoted as stained glass...this company is no good from the get go....they did reimbursed me after some negotiations....b smart---stay away..

28 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I'm always on the way to find new and…

I'm always on the way to find new and exciting AI technology that help me to understand myself better. this way I have found sites like "mindsera" for journaling and now this site. I can understand the place from which the other users here come from, but I think it's all really a big misunderstanding. I knew for sure, that the site isn't "Free" since I not only know that good things can't be free unless we are the price but other sites mentioned it directly, that there is a premium service and that the free account has limitations. (and it has) paying for the site is absolutely justified to enable the owners to pay "the rent" and to continue operating and managing everything here.

this is really an amazing site and after one decide to pay for it, the options and possibilities becomes more clear. the free version could be used daily for little things, but if you want to deepen your understanding in your own psyche , I advise to pay "the rent" and subscribe to the site, even for a yearly subscription which is also more economic. its for your own psychological benefits.

there is a significant difference between chatgpt and this site. the tools offered here to analyze everything you write down here are no less than amazing. the LLM is great and remembers everything and then can extract all kinds of great and useful patterns from your conversations. this is very good and one can't receive such thing for free. this can be almost an addiction. you can talk with the AI without limits and use the tools without limits without paying. this is really a learning experience on a totally different level. and a very generous one. the site maximizes the power of AI to allow us to delve deeper into our own limitless potential. I couldn't recommend it more . it's that good .

27 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Deceitful, not trustworthy

Looking for therapeutic advice? Normally one would seek a truthful therapist. Unfortunately, Abby is not truthful. After a bit of chat, for me about 10 minutes, telling my story, the proclaimed 100% free site said, and I'm paraphrasing, "time to pay to continue." Don't waste your time, or, plan to pay. If the initial advice from the site is we're 100% free and that's a lie, I don't trust their business ethics. I won't give them my money. I work with people and companies who are honest and up front. This reeks of deceit. From this initial experience, I assume, they are probably the kind of business that would make it very difficult to cancel.

10 mars 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus