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Lisez les avis des autres

Noté 1 sur 5 étoiles

Shamelessly, stealing your money for a free service. It is modern type scam. They pay google to keep their page above formal government page of ABN. So, basically, you enter your information, and pa... Voir plus

Noté 1 sur 5 étoiles

Don't trust these guys with your money. Tried to cancel the ABN registration service within 24hours of ordering on a Sunday. Getting the work around, but as soon I mention I'm contacting the bank Mond... Voir plus

Noté 1 sur 5 étoiles

Misleading service – don’t waste your money. They charge for ABN registration even though it’s FREE via the ATO. This is just a third-party service that doesn’t clearly explain the fee upfront. Ask... Voir plus

Noté 1 sur 5 étoiles

They charge for service which is absolutely free and easy to navigate on govt website. Took them all of about 2 mins & charged $99 for ABN reactivation. Upon realising the mistake, contacted them and... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Not good at all!

Don't understand why it cost $97.90 when everyone else I have spoken to never had to pay a cent. Not happy at all!!!
And the ABN I have been given bounced back! Furious! It was supposed to help with my business but I had to spend money I didn't have spare, on something that shouldn't cost money and doesn't even work!!!

16 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Hi Danielle,

We're a registered tax agent and offer an ABN registration service for those who don't want to go through the ATO directly. Just like lodging a tax return is free through the ATO, many people prefer to go through a registered accountant instead. We offer such a service, and we voluntarily display a disclaimer on our homepage that lets our clients know that they can obtain an ABN for free by applying directly through the ATO.

I'd like to talk more about the issues you're experiencing with your ABN, and will be contacting you privately today.

Sincerely,
Elle.

Noté 1 sur 5 étoiles

Rip off!!!!

The Tax office informed me that this service is a total rip off and the actual cost is around $33 not $300 and that I should insist on a full refund! The tax office informed me that they are investigating this service. The ATO informed me that the letter I had received telling me that my ABN registration was on hold from this group was a total load of rubbish because the only people who have that information is the tax office, these people can't promise to get your ABN faster as they have no power to do so, it is the Taxation office that control this!!!

I feel totally ripped off especially as I am just starting out in a new business and funds are tight!

16 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Hi Sophie,

I'm sorry you feel that way. As a registered tax agent, we are fully authorised by the ATO to offer our services to those who prefer to go through us rather than apply directly through the government. Just like lodging a tax return is free to do, many prefer to use the services of an accountant or tax agent and have their return completed and lodged on their behalf.

We voluntarily display a disclaimer on our homepage that notifies our clients that they can obtain an ABN for free through the ATO. We also link straight to the government's website, should clients prefer to apply directly. If you'd like to discuss this further, you're most welcome to call our friendly customer service team on 1300 364 467.

Sincerely,
Elle.

Noté 1 sur 5 étoiles

Appalling service

Unprofessional requesting private information via email Because they couldn't match my name with ATO.... No phone call, charged more than advertised special , asked for a refund within 24 hrs took 2 weeks and only gave me $64 oh $99....?
Worse company ever. Avoid.
No idea about customer service.
report to ombudsman everyone

15 mars 2015
Avis spontané
Noté 1 sur 5 étoiles

fraud website

basically it's a fraud website
it says "Done in 15 minutes · Stress Free Service · Instant Updates", has it said in anywhere on the website the application have to submitted during the working hours? what happened if it failed what they advertised?
At first, I thought it's a government website by the web name, my fault. I submitted my application at midnight, and I waited till after 8am and still haven't receive my ABN. They charged me for over 290 something. I was waiting for my ABN to conduct some activities. Then I searched again, found it's not the government website, and really, ABN application on government website is for free. I applied from government website, due to I have applied through this fraud web, the government website was unable to approve my application straight away.
I am still dealing with this website for a full refund since I have canceled my deal with them.

15 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Hi Mia,

I'm sorry you feel that way. As a registered tax agent, we are fully authorised by the ATO to offer our services to those who prefer to go through us rather than apply directly through the government. Just like lodging a tax return is free to do, many prefer to use the services of an accountant or tax agent and have their return completed and lodged on their behalf.

We voluntarily display a disclaimer on our homepage that notifies our clients that they can obtain an ABN for free through the ATO. We also link straight to the government's website, should clients prefer to apply directly.

If you'd like to discuss this further, you're most welcome to call our friendly customer service team on 1300 364 467.

Sincerely,
Elle.

Noté 5 sur 5 étoiles

No fuss

quick and very easy.

15 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Thank you for your review, Geraldine! Congratulations on your new business, and we wish you all the best.

- Elle

Noté 1 sur 5 étoiles

Not impressed

Not only was my application lost, when my ABN finally arrived, my name has been spelled wrong. I now have to call up and get these details changed, which is extremely irritating because I FILED THE CORRECT DETAILS in the first place! Very unprofessional and a lot of my time wasted. When I pay for a service I expect it to be completed correctly and within a reasonable time frame.

15 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Hi Clare,

I'm sorry to hear of the trouble you experienced with our service, and I apologise for the inconvenience caused. I'll be contacting you privately today so we can sort this out as soon as possible.

Sincerely,
Elle

Noté 5 sur 5 étoiles

My experience

It's simple, easy and very convenient.

14 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Great to hear, On-Anong! Thank you for your review and feedback, and we wish you all the best for your business.

- Elle

Noté 2 sur 5 étoiles

Confused

I applied for an ABN but am still waiting to be advised what it is. I received an email telling me the ATO would do a check and it would take up to a month so I'm really not sure what the point of the ABN registration process is given it seems to have just been sent to the ATO. Nearly a month later and after paying the fee I am none the wiser, don't understand the process and don't yet have an ABN.

Please note there has been no friction so the star rating description is not accurate. The email interaction was acceptable but not helpful in me achieving what I needed which was to be issued with an ABN so the experience has been poor. I'm still waiting for my ABN and it is inconveniencing me as I can't issue invoices without one.

14 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Hi Kerry,

I'm sorry to hear of the hold up with the ATO. We'll be in touch today to provide you with an update.

Sincerely,
Elle

Noté 5 sur 5 étoiles

Fast and reliable

I give it a 5 out of 5 thank you

14 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

It was our pleasure, Christopher! Thank you for your review, and all the best for the future.

- Elle

Noté 5 sur 5 étoiles

Good

The service was very good and my emails were answered quickly. When my ABN was on hold there was constant updates on it's status. Very pleased

14 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Thank you for your review and feedback, Suzanne! We wish you all the best for your new business.

- Elle

Noté 5 sur 5 étoiles

FIRST BUSINESS

my first business and it was good that i had no problems with the applications.

14 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

That's great to hear, Edwin! Thank you for your review and feedback. Congratulations on starting your first business, and we wish you every success!

- Elle

Noté 1 sur 5 étoiles

Very poor service

They are a rip off, cost almost $300 for a ABN & business name, you can do it on the Gov website for $89.00.
They make people think they are on the Gov website & exploit the gullible person, they should be reported.
Never answer the phone & only got some money back after complaining.
STAY AWAY FROM THESE RIP OFF PEOPLE !!!

13 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Hi Lynette,

I'm sorry you feel that way. As a registered tax agent, we are fully authorised by the ATO to offer our services to those who prefer to go through us rather than apply directly through the government. Just like lodging a tax return is free to do, many prefer to use the services of an accountant or tax agent and have their return completed and lodged on their behalf.

We voluntarily display a disclaimer on our homepage that notifies our clients that they can obtain an ABN for free through the ATO. We also link straight to the government's website, should clients prefer to apply directly. If you'd like to discuss this further, you're most welcome to call our friendly customer service team on 1300 364 467.

Sincerely,
Elle.

Noté 4 sur 5 étoiles

IT IS OK

IT IS OK。MAY BE CHEAPER IS BETTER.

13 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Thank you for your review and feedback, Wensheng!

- Elle

Noté 1 sur 5 étoiles

Pathetic

I still haven't received my ABN after several weeks

13 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Hi Carmelo,

We've tried getting in touch with you about your application, but we unfortunately haven't received any reply from you. Could you please give our customer service team a call on 1300 364 467 at your earliest convenience so we can confirm how you would like to proceed.

Sincerely,
Elle

Noté 4 sur 5 étoiles

ABN NUMBER

I was impressed with how my application for an ABN number was prompt

13 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

I'm glad to hear you enjoyed your experience with us, Stephen. Thank you for your review, and all the best for the future!

- Elle

Noté 1 sur 5 étoiles

waste of time

paid online...
waited 5 days
no abn
contacted them... they hadnt even submitted it.

Told me that cancellation would result in only a partial refund.

I ended up using the Gov website, did it myself, for free and only a few minutes.

13 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Hi Michael,

I'm sorry to hear of the trouble you experienced with our service, and I apologise for the inconvenience caused. I'll be contacting you privately today so we can sort this out as soon as possible.

Sincerely,
Elle

Noté 5 sur 5 étoiles

Easy and efficient

Easy, efficient and convenient!

13 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Thanks for your feedback and review, Dale!

- Elle.

Noté 2 sur 5 étoiles

This was a very tough process for me !

I initially applied via a company representing ATO on Google who charged me $100 for an ABN & said I was not allowed to apply ?
I then found the ATO / ABN site & applied 5 times with error messages - I called & complained with your system failures / upgrades & had my inquiries noted & escalated 3 times w/out any feedback
I then went to the ATO & spent another week trying to get an ABN which I eventually did
Basically the ABR system is very poor & customer service never came back to me on one occasion during the process to update me,

13 mars 2015
Avis spontané
Noté 4 sur 5 étoiles

pretty satisfied

my experience was fairly good, customer service was very helpful and responsive. my only complaint is with ato

13 mars 2015
Avis spontané
Logo de ABNregistration.com.au

Réponse de ABNregistration.com.au

Thank you for your feedback and review, Nathan! We appreciate your patience and understanding.

- Elle

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