Accessorize.com Avis 1 069

TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I loved the style and size of this cross body bag, perfect for casual afternoons out or holidays. Even better as was half price when I ordered it! I used "click and collect" as no delivery fee. Whe... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Bolanele the delivery man said he would deliver the bracelet that I paid flipping £8 for by today but it still hasn't come 😔 Plus accesorize hasn't even sent me any emails today to update me on whe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service, as phones are answered promptly, compared with other fashion stores. Easy to order and a smooth return process. Overall, Very happy with Monsoon. The only criticism is... Voir plus

Noté 4 sur 5 étoiles

Quick & easy, free delivery & returns. Pretty fabrics, colours & designs so choices. Unfortunately, some of the fabrics are thin, so see through which is not always flattering or discreet.

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique d'accessoires de mode
  2. Magasin de sacs
  3. Magasin de sacs et de valises
  4. Boutique de sacs à main
  5. Bijouterie
  6. Magasin de vêtements pour femmes

Écrit par l'entreprise

New women's fashions accessories have landed! Our Accessorize bags, purses, jewellery, shoes, accessories, gifts and beachwear will get you up-to-the-moment.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 1 sur 5 étoiles

Terrible Service

Ordered ítem on Monday and still nothing. Tried to call but the woman was totally unhelpful. Will probably ask for a refund 😭.

27 avril 2026
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Réponse de Accessorize.com

Hello, thank you for your review, if your order timeframe has been and gone please reach out to our team at customerservices@monsoon.co.uk and they will be happy to help. Please be aware that our delivery timeframe at this time is 2-4 working days and this does not include weekends or bank holidays.

In the meantime, you may still receive a Trustpilot review request as we are asking customers for feedback regarding their experience on the site. This is not a product review which you will receive separately.

We hope that this is of some assistance.
 
Many thanks,

Noté 4 sur 5 étoiles

Fast delivery

Fast delivery, would have liked for it to come in a jewellery box as well.

29 avril 2026
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Réponse de Accessorize.com

We're glad you received your order quickly. We appreciate your feedback regarding the jewelry box and will consider it for the future.

Noté 4 sur 5 étoiles

Great ordering but delivery choices not…

Great ordering but delivery choices not great. Click and collect not available anywhere near me...disappointing.

27 avril 2026
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Réponse de Accessorize.com

We appreciate your feedback. We're happy the ordering process was great. We regret that click and collect isn't conveniently located for you, and we'll consider this for the future.

Noté 1 sur 5 étoiles

Not received next day still waiting after 4 days

I placed my order 4 days ago paying for next day delivery and the order still hasn't left the warehouse

27 avril 2026
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Réponse de Accessorize.com

Hello, thank you for your review, if your order timeframe has been and gone please reach out to our team at customerservices@monsoon.co.uk and they will be happy to help. Please be aware that our delivery timeframe at this time is 2-4 working days and this does not include weekends or bank holidays.

In the meantime, you may still receive a Trustpilot review request as we are asking customers for feedback regarding their experience on the site. This is not a product review which you will receive separately.

We hope that this is of some assistance.
 
Many thanks,

Noté 5 sur 5 étoiles

Nice and good service

Nice and good service. But the only problem with the accessorize products the ZIP its a main problem.So my suggestion is try to improve the quality of ZIP because so many customers are giving the feedback about only the ZIP.Otherthan that everything is so good and superb service.

26 avril 2026
Noté 5 sur 5 étoiles

Suede tote bag

I ordered a bag online, i wanted it earlier than they said it would arrive. I phoned the store, they had them in stock, so I drove over & purchased one. Long story short, the staff were very helpful & sorted my refund very quickly
Thank you

30 avril 2026
Noté 5 sur 5 étoiles

My bling blings

I absolutely love the shoes/sandal wear.I buy these all the time.They are very bling and wear them all the time ..especially for my holidays.Bought 2 pairs as they were on offer, and are so,so comfy.I wear them on the plane, as are easy to get off if legs swell at any time too.

26 avril 2026
Noté 1 sur 5 étoiles

I placed & paid for my order a week ago…

I placed & paid for my order a week ago and I still have not received it.
Evri have the package but it seems to have been stuck in their local depot for the past 3 days.
Poor service.

26 avril 2026
Logo de Accessorize.com

Réponse de Accessorize.com

Hello, thank you for your review, if your order timeframe has been and gone please reach out to our team at customerservices@monsoon.co.uk and they will be happy to help. Please be aware that our delivery timeframe at this time is 2-4 working days and this does not include weekends or bank holidays.

In the meantime, you may still receive a Trustpilot review request as we are asking customers for feedback regarding their experience on the site. This is not a product review which you will receive separately.

We hope that this is of some assistance.
 
Many thanks,

Noté 5 sur 5 étoiles

Great service

A gift for my daughter who is delighted with these flip flops. Look lovely, and good value for money. Next day service was great.

26 avril 2026

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