Active windows ltd Avis 

112
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had our kitchen window replaced last week, initial assessment a couple of months or so back to work out what needs doing, dimensions, what we wanted, etc. The two guys that came to fit it, AJ a... Voir plus

Noté 5 sur 5 étoiles

I arranged to have French window/doors fitted and Dave (fitter) turned up promptly and was very professional. He worked safely and made hardly any mess which he cleared up completely when he was finis... Voir plus

Noté 5 sur 5 étoiles

We cannot praise Active Windows enough. Their professional, punctual and friendly team replaced and installed massive triangular windows for us and our next door neighbours. It was a challenging proj... Voir plus

Noté 4 sur 5 étoiles

Mark Christie was very professional and so helpful. He left the kitchen looking better than when he arrived. He done our windows before I can not recommend him enough. He replaced my kitchen window an... Voir plus

À propos de l'entreprise

  1. Installateur de double vitrage

Écrit par l'entreprise

About Active Windows. Active Windows is a trusted double glazing company specialising in high-quality uPVC and aluminium home improvement solutions. We supply and install a wide range of products including energy-efficient windows, secure composite and uPVC doors, aluminium bi-fold and patio doors, conservatories, and full roofline replacements — including fascia, soffits and guttering. Our focus is simple: quality products, expert installation and long-lasting results. Every installation is carried out with care and attention to detail, using materials designed to improve security, boost energy efficiency and enhance the overall look of your property. With years of industry experience behind us, we pride ourselves on honest advice, clear communication and workmanship we’re proud to stand by. Whether you’re upgrading a single window or transforming your entire home, Active Windows delivers reliable service and results that speak for themselves.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

112 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(112)

32 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent company

Excellent company. We're here yesterday fitting patio doors and back door in kitchen. Dave and Bex were so friendly and left my home lovely and clean on completion of work. Highly recommend such great windows and solid quality.

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

A excellent company outstanding service…

A excellent company outstanding service that goes above and beyond to satisfy your needs we had the whole house done 9 windows and 3 doors.
The team that fitted the windows and doors was amazing no sub contracting the work out it was done by the active windows fitting team the customer service was outstanding even the boss came out to see us to ask us if we were happy with the work. This company is highly recommended if you need any windows or doors fitted you couldn't ask for a better service.

10 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Lifechangingly positive experience

It started with a knock on the door and a man asking if we needed new windows. We needed new windows indeed and a few weeks later we have them! The whole process was smooth, price was reasonable. But my favorite part was the installation. What a lovely people came in our house! Helped us with some unrelated issues for free, solved some problems that had been bothering me (and the previous owners of this house) for over a decade, and even left cleaning liquid behind to help me deal with some stubborn stains.

30 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Dave and Bex.

Dave and Bex fitted all of our windows, 15 in total plus 2 French doors back in September 2023. Their work is of a high quality as is the product they work with. Their team work is exceptional they are very friendly and nothing is too much trouble. They have been back today to fit 2 external doors with the same professionalism as their previous visit.
Thank you Dave,Bex and the team in the background.

18 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

DAVE & BEX QUICKLY FITTED 1 DOOR + 10…

DAVE & BEX QUICKLY FITTED 1 DOOR + 10 WINDOWS, EVEN THE ONES WHEN DAVE WAS UNSUPERVISED. ONLY ONE PROBLEM WITH LEAKING FRONT DOOR WHICH WAS MANAFACTURORS ERROR, WHICH DAVE RETURNED AS SOON AS REPORTED FIXED RIGHT AWAY. GREAT COUPLE JOB WELL DONE, MANY THANKS.

18 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Triple glazing

Dave and Bex arrived on time ,we're very polite and friendly.They worked hard and cleaned up room to room .9 windows fitted and 2 doors, at the moment all very good, very pleased with their workmanship.

25 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

First Class Company

Cannot fault them at all Kev came round and sorted out what we needed he was excellent and explained everything
The installers Dave and Becca were awesome and did a great job they were punctual and professional we absolutely love what they have done and we would 100% recommend this company

7 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Recently had 5 windows fitted in my…

Recently had 5 windows fitted in my park home. The company was very efficient and all work completed quickly. One minor problem with one window which was fixed immediately. Both Phil and Craig were brilliant and I cannot fault the service provided throughout.

9 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Porch

2 guys who came and built my porch, friendly, professional, kept me updated and left my place clean and tidy having done excellent job.
Had the same company do my facias and guttering and was delighted with that, that is why had them back to do the porch.

10 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Double Glazing Windows

Just like to say what a fantastic job done by 2 workmen from Active Double Glazing replacing 5 new windows in this freezing weather, before starting they checked the measurements were correct , dust sheets down and all messy work was done outside .I was very pleased with the results and will look forward to having them back in the near future to replace the other ones.Thank you once again.

13 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Lies lies lies

We had first appointment a few months ago but the price was to high for us then . Second appointment was 3 weeks ago because they called us to inform about some deals for black Friday. Price was still little bit to high but the salesman (Afro-American one) was really pushy and our arguments wasn't enough for him but because we need doors anyway we agreed. We suppose to have anthracite doors and same colour of side panels but on his form he wrote different colour, different doors model, different side panels glass because he was 'in a rush' and said that we can change everything when survey will come. We paid 10% deposit, survey came few days later, we changed everything all good. He said they will contact us in few days about date. 2 weeks later nothing from them so we called again. Apparently our surveyor was ill so another has to come over. Not a problem we changed everything again. We've got a call today morning that because we CHANGED doors model and colour and side panels we need to pay £500 extra. After long conversation with that person he told us that whatever is on the form stays on order so they can't leave it like we wanted so we cancelled our contract. They said they will give us back our deposit but we still need to pay £50 for a survey. Are you kidding me ? For what ? That's not my fault and not my problem that your team doesn't know what are they talking about or maybe they know but lie your potential future customers for new contracts. £50 right now it's a weekly shopping for a family. Ridiculous

13 décembre 2022
Avis spontané
Logo de Active windows ltd

Réponse de Active windows ltd

Mr. Krzak, we both know the above is absolute nonsense. If you're going to tell a story at least talk the truth so readers can gauge and understand.
You placed an order with us for a door and 2 side panels in white with only frosted glass. and the price for this in white was £1800. At the survey you decided to change the colour of the door and windows to anthracite grey on both sides, then you changed the style of the door to add more glass and then you changed the style of glass in the door to a fancy pattern. it doesn't take a rocket scientist to work out that making these changes will incur more costs! our sales people would never tell you that you can make changes for free! and if they did why would you be so gullible as to believe this without clarification? Your story does not add up! The total price we asked for extra was £425. The reason for this is because of the extras you added to the order at survey. As a result of the extras, you chose to cancel the order which we agreed was not a problem. As you made the changes and wanted something for nothing, Active Windows will not pay for your survey! There is no such thing as a free lunch. So my advice to you is, in the future when you place an order with a company and write down on a contract what your getting... before signing, read the contract and make sure you are 100% happy with what your signing! You also mentioned our sales staff being in a rush... 1 hour spent with you is not rushing!

Noté 5 sur 5 étoiles

Top class service

Brilliant service from start to finish.. would definitely recommend. Nothing was a bother got what I asked for. Thank you so much

23 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Very bad service

We were contacted by active windows
We had a salesman round who was very nice & friendly
We agreed on a price, said we would hear from a surveyor who will measure up
So we waited, no-one contacted us, so I emailed & after 2 weeks he came out, after visit i got an email saying that the door would be fitted 4-6 weeks
So after waiting nearly 6 weeks, I emailed to ask about door, to be told the wait time is 6-8 (not what the email said)
We eventually got the door fitted, but it was the incorrect panels, the fitter insisted that my husband paid the balance ( if i was home I would have not paid as the doors were not complete)
We had a call from brad the customer service to see if we were happy, explained about panels & having to chase all the time, he said this was no usual practice & would get someone to call me, still awaiting that call, we had the new panels fitted 2 weeks later
Feel very let down by the company
Would not use again or recommend them

27 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Craig and Jack done fantastic job…

Craig and Jack done fantastic job fitting french doors and a new front door.very polite, no mess,cleaned up throughly, pleasure to have in my home. Would recommend to anyone.
Well done. Thank you.

14 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

"Efficient and professional" throughout…

"Efficient and professional" throughout the process from initial sales call by Errol to installation by Dave and Mark sums up our experience with Active. The finish is immaculate and hopefully the product throughout its life will live up to the initial experience of its sale and installation.

29 octobre 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus