Acumen Mortgages Avis 

1 257
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gerry Small - Currently in my new beautiful home and couldn't be happier. Gerry is THE most down to earth person, knows that he's doing, informative & helped us massively along the way to get a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used acumen for a number of years now and the standard of service remains second to none. On this latest occasion I wished to take some equity out of my house as part of a remortgage. As usual th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Conseiller financier
  3. Compagnie d'assurance habitation
  4. Courtier d'assurances
  5. Compagnie d'assurance propriétaire
  6. Compagnie d'assurance vie

Écrit par l'entreprise

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(1 257)

124 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The experience was outstanding

The experience was outstanding. The service was quick and the staff was friendly

26 juin 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave us a review, we really appreciate it.

We look forward to the opportunity to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Acumen mortgages made the impossible…

Acumen mortgages made the impossible possible for us as first time buyers it was daunting thinking what was to come but the process was smooth and pleasant. I would personally like to Thank Lee welch for all his help throughout the purchase. I cannot recommend them enough. Massive Thank you from Sam and Amy

26 juin 2025
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Réponse de Acumen Mortgages

Thank you so much Sam and Amy, for your fantastic review!

We’re thrilled to have been part of your journey as first time buyers, and it’s great to hear that Lee made the process smooth for you.

A huge congratulations on your new home, and we are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Promise made

Promise made, Promise kept. Everything was professionally carried out.

26 juin 2025
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Réponse de Acumen Mortgages

Thank you so much for your review, we really appreciate it!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Gian is an excellent Mortgage Adviser

Gian is an excellent Mortgage Adviser. Nothing was ever too much trouble for him and his dedication and professionalism really shone through. I highly recommend Acumen’s services to anyone looking for a smooth and stress-free mortgage experience. Thank you again Gian for everything you did for me. I am now all moved in and am extremely happy.

26 juin 2025
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Réponse de Acumen Mortgages

Thank you so much for your excellent review!

Congratulations on your new home, we’re so pleased to hear you’re all settled in and happy!

We're absolutely delighted to hear that Gian provided such excellent support throughout your mortgage journey. His dedication and professionalism are a true asset to our team, and it’s wonderful to know he made the process smooth and stress free for you.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great communication. Very clear and transparent throughout the process.

25 juin 2025
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Réponse de Acumen Mortgages

Thank you for your kind words!

We’re so pleased to hear you were happy with our service and communication. Being clear and transparent throughout the process is something we take great pride in, so it’s lovely to know it made a difference for you.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Absolutely incredible

Absolutely incredible shaun and his team an absolute credit to you all. You made our process of moving house pain free.

23 juin 2025
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Réponse de Acumen Mortgages

Thank you so much for your review! We're thrilled to hear that our team made your move a smooth experience and we’ll be sure to pass on your lovely feedback to everyone involved.

Wishing you all the best in your new home!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Organised service

It was a pleasant experience. Prompt and quick. Every detail explained well.

20 juin 2025
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Réponse de Acumen Mortgages

Thank you so much for your kind words! We’re really glad to hear that you had a pleasant experience and that everything was handled promptly and clearly. It’s always our goal to make the process as smooth and straightforward as possible, so your feedback means a lot to us.

If you ever need anything in the future, we’re always here to help.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 3 sur 5 étoiles

Slow process and clunky systems

Kieran was very helpful but the wider team and mortgage offer progression was slow, I was asked for the same documents multiple times because the system they use (which is their updated system) is not fit for purpose

20 juin 2025
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Réponse de Acumen Mortgages

Thank you for your feedback. We're really pleased to hear that Kieran was helpful and provided you with good support, we’ll be sure to pass on your kind words to him.

However, we’re sorry to hear that your experience with the wider team and our system caused frustration. We completely understand how inconvenient it must have been to be asked for the same documents more than once.

Your comments are valuable to us and if there’s anything we can do to follow up or support you further, please don’t hesitate to get in touch.

Noté 5 sur 5 étoiles

The communication flow was wonderful…

The communication flow was wonderful from start to finish. All information were communicated early enough to enable you made decision.

5 juin 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it.

It was a pleasure working with you and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Extremely Happy Customer

I have used Acumen for the last 6 years with my mortgage and life insurance needs, Paul Hodgson has been my advisor and has continually gone above and beyond to find me the best deals every time, I cannot rate him highly enough, his clear uncomplicated advice eases my concerns and he always delivers.

10 juin 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it and thank you for continuing to use Acumen over the last 6 years.

We are so pleased to hear how Paul always goes above and beyond and always finds you the best deals. It's a pleasure working with you and Paul is looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Very helpful during our house buying…

Very helpful during our house buying process, with quick and prompt responses for any questions we had

6 juin 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for using Acumen and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Easy to contact

Easy to contact, Cameron was amazing with any concerns had at any point. Fast and reliable

23 mai 2025
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Réponse de Acumen Mortgages

Thank you for your review. We are so pleased to hear how Cameron supported you through the process.

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Simple and supportive service…

Simple and supportive service throughout the process

5 juin 2025
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Réponse de Acumen Mortgages

Thank you so much for your review, we really appreciate it!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Great communication

Communication was great from start to finish. So helpful, enjoyed working with Richard very professional. Will recommend him and Acumen.

30 mai 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it.

It was a pleasure working with you and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Comprehensive and clear communication…

Comprehensive and clear communication from Sam McWilliams that made the process as first time buyers extremely smooth. Super helpful and invaluable advice - would highly recommend.

28 mai 2025
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Réponse de Acumen Mortgages

Congratulations on buying your first home!

We are so pleased to hear how Sam supported you through the process and and helped everything to run smoothly.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Great service!

Great team that went out of their way to help with my mortgage.

27 mai 2025
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Réponse de Acumen Mortgages

Thank you so much for your review, we really appreciate it!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Knowledgeable

Knowledgeable, helpful and accessible

22 mai 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave us a review, we really appreciate it.

We look forward to the opportunity to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles
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Réponse de Acumen Mortgages

Thank you for your review, we really appreciate it!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Honest

Honest, reliable, responsible

23 mai 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for using Acumen and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Knowledgeable and clear

Set up a call really quickly and was really knowledgeable. Kept in contact throughout the process

16 mai 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it.

It was a pleasure working with you and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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