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Lisez les avis des autres

Noté 1 sur 5 étoiles

Load of rubbish, I purchased 2 of these any track pro specifically because of the easy installation but more because it says it won’t notify anyone of its presence, RUBBISH first person that walked pa... Voir plus

Noté 1 sur 5 étoiles

Very disappointed. I purchased a door sill for my SUV and when it arrived, it didn't fit correctly and my door wouldn't even close. Customer service was no help and refused to offer any alternative op... Voir plus

Noté 4 sur 5 étoiles

the equipment is reasonable priced and is easy to connect and set up. the only real criticism I have is promotional videos and social media posts show a magnetic holder being used mount the tag. th... Voir plus

Noté 2 sur 5 étoiles

Somewhat misleading in their advertising regarding "real time GPS". Their "AnyTrack Pro" simply uses Bluetooth Crowd Sourcing from other cell phones very near where the vehicle is you placed... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

Écrit par l'entreprise

Redefine Your Ride. Shop the newest Custom LED Door Sills, AnyTrack Pro GPS Trackers & more premium car accessories. Instant upgrade—installed in minutes with no tools. Easy DIY for all. Worldwide Shipping.


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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2,0

Tous les avis

(84)

31 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Very disappointed - DOES NOT FIT

Very disappointed. I purchased a door sill for my SUV and when it arrived, it didn't fit correctly and my door wouldn't even close. Customer service was no help and refused to offer any alternative options, claiming there was nothing they could do since the product had been delivered. Terrible customer service and a frustrating experience. I will not recommend this company, will never buy from them again, and will be sharing my experience wherever possible

5 novembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Load of rubbish

Load of rubbish, I purchased 2 of these any track pro specifically because of the easy installation but more because it says it won’t notify anyone of its presence, RUBBISH first person that walked past with an iOS phone it notified them. Utter garbage.

10 novembre 2026
Avis spontané
Noté 3 sur 5 étoiles

Not real time tracking as advertised

Not real time tracking as advertised

4 novembre 2026
Avis spontané
Logo de Add-On Design

Réponse de Add-On Design

We’re sorry the tracking updates haven’t matched maybe their is issue from your end. We take this concern seriously and would like to understand your experience.

Please email support@add-ondesign.com with your order number and details of the delays you’re seeing, so we can review your tracker’s performance and assist you better.

Noté 1 sur 5 étoiles

Be careful!!

Be careful!!! I ordered a tracker compatible with iOS and received an analogue one and they refused to exchange it!! Be warned!!! Unscrupulous company

order no 31497

1 novembre 2026
Avis spontané
Logo de Add-On Design

Réponse de Add-On Design

Hi James,

We're sorry to hear about your experience. This is certainly not the experience we want our customers to have.

We'd appreciate the opportunity to look into this matter and make things right. Could you please share your order number with us so we can review what happened and find a suitable solution?

We value your feedback and hope to have the chance to resolve this for you.

Best regards,
Customer Support Team

Noté 1 sur 5 étoiles

It took approx a month to be delivered…

It took approx a month to be delivered and these tags are not GPS as advertised.

2 novembre 2026
Avis spontané
Logo de Add-On Design

Réponse de Add-On Design

Hi Elliot,

We’re sorry your delivery took approximately a month and that the trackers haven’t met your expectations. We take your concern about the advertised tracking functionality seriously and would like to review it.

Please email support@add-ondesign.com with your order number and the functionality that differs from what you expected, so we can investigate and discuss the available resolution.

Noté 1 sur 5 étoiles

Bad Bad Company Be warned

Please Please do not get done like I have. Ordered 4 trackers and paid for 4 guess what I only received 1 tracker not 4! Postage took ages and there was no receipt with the 1 tracker so now I'm sending emails to no response. Don't get done like me staying well clear of this company.

20 octobre 2026
Avis spontané
Logo de Add-On Design

Réponse de Add-On Design

Hi Jeff,

We’re sorry you received only one tracker after ordering four and haven’t received a response to your emails. We understand your frustration.

Please send your order number to support@add-ondesign.com and mention this review so we can locate your previous messages, check the shipment records, and investigate the missing items.

Noté 1 sur 5 étoiles

DO NOT BUY

DO NOT BUY. I bought 4 tags believing the advertising that they use GPS, they don't. only work on Android and even then only when very close to my phone!
RUBBISH. no response to contact for refund.

29 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

BEWARE!!! DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY — COMPLETE SCAM & FALSE ADVERTISING!
​Stay far away from Add-On Design! I ordered their LED door sills after seeing their flashy advertisements and videos, and what actually arrived looked nothing like what was shown. The product is cheap, completely misdescribed, and nowhere near the quality demonstrated in their promotional ads.
​When I reached out for a refund, their so-called customer service immediately started giving me the runaround. First, they demanded pictures. I provided them. Then they changed the rules and demanded videos. Every single message is another delay tactic and another ridiculous excuse designed purely to drag out the process and avoid returning my hard-earned money.
​They will happily take your payment instantly, but the moment you want a refund for their deceptive junk, they stall and stonewall you. Do not fall for their slick social media ads—what you see is NOT what you get, and you will fight tooth and nail just to get ignored.
​Save yourself the headache, protect your wallet, and buy your car accessories from a legitimate, trustworthy seller instead. ZERO stars!

18 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered Kia Stinger lighted door sills

Ordered Kia Stinger lighted door sills. They sent KN door sills which are not what I ordered. I have emailed several times to get them exchanged, no response. Terrible customer service. I should have read the reviews before ordering. This place is TRASH! I'm going to post on every platform warning potential customers not to do business with this company!

11 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor quality poor customer service

Bought some light up door strips, they arrived weeks later, later than I was told and they were printed wrong! They ask your car model and this was printed on them along with Ford and the Ford logo! This was NOT what I asked for and their response was their ‘production team interpreted it like that.’ Complete waste of money I cannot use them and their customer service is shocking, no help, no resolution DO NOT ORDER FROM THIS COMPANY! Poor products and worse customer service, unfortunately I didn’t read the reviews first and I see it has happened to someone else.

26 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I’m very disappointed with my…

I’m very disappointed with my experience with Add-On Design. I ordered a product with the logo specifically requested for my Tesla Model X, but the item I received had the wrong logo and instead said “Tesla 2023.”
I contacted the company to explain the mistake and asked them to correct it, but they refused to fix or replace the product.
Mistakes can happen, but what matters is how a company handles them. Unfortunately, in my experience, customer service did not take responsibility or offer a reasonable solution.
I would not recommend Add-On Design based on my experience. Make sure you carefully verify what you are ordering, because if there is an error, they may not be willing to correct it.

14 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Setup was very easy and fast

Setup was very easy and fast. Unless the thief keeps their Bluetooth turned on, and parks your item really close to a Bluetooth phone source, you will never find your stuff. My last know location was 26 hrs ago and was somewhere inside a 3 mile circle. Car has been all over town.

5 août 2026
Avis spontané
Noté 1 sur 5 étoiles

They took my money, supposedly sent to the wrong COUNTRY, won’t give refund

They were all talkative when they got my money but never sent my door sills after many weeks, despite my paying for express shipping. I live in AUSTRALIA and thought they were from America, yet when I queried them, their website said I had “no order” with them, their tracking number kept changing, and they then tried to say it was delivered from CHINA … to ENGLAND. …. NOT Australia! Absolute SCAMMERS. Then they didn’t answer emails

1 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

I got 2 of these to find out they…

I got 2 of these to find out they aren't GPS they are linked via bluetooth which wont give you around the world tracking. The advert is very deceiving regarding GPS tracking. I wouldn't recommend.

13 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

not as described

The description says they are “real time GPS” trackers. But they are not they simply use the Apple ecosystem, just like an Apple AirTag. Have tried to contact the company many times but to no avail. They are not “as described”!

11 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Purchased 2 within 3 month both did not…

Purchased 2 within 3 month both did not work. Tried to resolve the matter with the seller, however they advised there was only a 1 month warranty. What a joke. Speaks to how much confidence they have in the product.

1 juin 2026
Avis spontané

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