Was a little worried after seeing the reviews on here, especially as there was no recent ones. However, I went ahead and purchased 2 items. There was an issue with one of them, but this was sorted o... Voir plus
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Lisez les avis des autres
Thank you for high quality products that were easy to choose thanks to clear descriptions. Delivery was within expected timeframes and used my usual delivery man (Australia Post) and were in discreet... Voir plus
A young woman helped me find a product to meet my needs. She was extremely helpful in that she asked her manager for assistance as my query was an unusual one. I left my contact details and sure enou... Voir plus
L'entreprise a répondu
Thousand thanks across the world for an excellent vaginal hook, your gifts, a fast shippment and a first class packing. Hook came in as shown in video: with case for perfect storage and transport, top... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With thousands of sex toys to choose from, Adultsmart is Australia's top adult online store. Now offering affordable, trackable international shipping, its popularity is growing fast. With an updated system and streamlined operating process, we provide some of the best prices and product quality available. All orders ship discreetly, with no company details on the package, and in many cases, orders are sent the same day. Everything shown on the site is in stock, so you can expect fast delivery without the wait. Experience the enhanced Adultsmart shopping experience today!
Coordonnées de contact
12 Production Avenue, 2217, Kogarah, Australie
- +612 9533 8803
- info@adultsmart.com.au
- adultsmart.com.au
4,9
Excellent
225 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Fast reliable service
Came very quickly and discretely just like the missus
26 juillet 2016
Avis spontané
Great range and excellent customer service
I had a small issue with one product I ordered (out of a dozen) Customer service had replacement to me in days. Fantastic. Will definitely shop here again.
26 juillet 2016
Avis spontané
Great customer service
Whilst I initially had a minor issue, it was rectified after being personally contacted by phone from the business owner. The correct product was then sourced and express posted to me at no expense, with free samples included. I was also provided with an express post envelope in which to return my initial purchase. Adultsmart also phoned to ensure that I was satisfied with the final outcome.
25 juillet 2016
Avis spontané
Réponse de Adultsmart
Hi LC,
You are absolutely right. You ordered a bottle of lubricant that we were out of stock and you were sent two smaller bottles so that you received the quantity amount ordered. Generally this would not be done without contacting our customer first but our main customer service operator that contacts our retail customers is overseas on holidays. During her break we asked our manager in dispatch to take some initiative should there be issues that can be handle at his level rather than swamp the rest of our service team. He should have contacted you first prior to sending out.
Today I believe Maria has spoken to your about this issue and has ordered the item that was out of stock. This will be coming in some time this week and at our expense we will ship the exact item you ordered. Maria also informed me that you will be happy with that resolution.
Thank you for shopping at adultsmart and we apologize for any inconvenience or angst caused.
UPDATE
Hi LC,
We have sent and you have received the correct item at no additional expence to you. We have contacted you and you have indicated that you are happy with the service and the issue has been rectified.
Thank you for shopping at adultsmart.
Excellent service
Great shopping experience and great delivery service 5 stars
25 juillet 2016
Avis spontané
Excellent Service
excellent service allowing me to know where the parcel was at all time.On arrival the package was discreetly packed. Toys were of excellent quality and a pleasure to use.
25 juillet 2016
Avis spontané
Selection of toys and quickness
High range of sex toys to buy and receive them very quick.
18 juillet 2016
Avis spontané
Recommend this company to anyone who cares.
Quick, correct and prompt dispatch of my products. Would use them again.
18 juillet 2016
Avis spontané
Trustworthy site, that does what they say they are going to do
Fast, efficient, trouble free!
18 juillet 2016
Avis spontané
1st Class
A little larger circumference than expected but a great quality product
18 juillet 2016
Avis spontané
Rock Solid Customer Service
My experience was terrific. Initially, I had difficulty accessing the website. So, I went back to sending an email to the company to ask what am I doing wrong. I followed this up with a telephone call with the staff at head office. My order was placed there and then, and the items were delivered to my home address within days. I even received a nice gift from the company as a bonus in the parcel with my goods. The purchase prices were right too, and parcel post fees were very modest. So, there!!
18 juillet 2016
Avis spontané
Fantastic
Great service, prices and fast shipping. One item I ordered turned out to be faulty but Adultsmart replaced it immediately. I would highly recommend Adultsmart.
18 juillet 2016
Avis spontané
Great personal service when I needed it
I needed to place an order over the phone and there was no problem
16 mai 2016
Avis spontané
Doesn't vibrate when called
Product works fine but doesn't vibrate when called only when the screen is near the recever
16 mai 2016
Avis spontané
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