I had been experiencing a run of problems with my big industrial machine but just couldn't put my finger on the cause. After quite a bit of general research on the net I came across a really interesti... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Rhys was amazing, he drove a long way to fit us in. Exceptional service, gave great advice, really understood our problem and fixed it properly, ordered the new part and sent in next day. Great firm... Voir plus
L'entreprise a répondu
I am extremely happy with their service. They answered all of my questions promptly and professionally. The delivery was fast, and everything was handled to the highest standard. I highly recommend th... Voir plus
L'entreprise a répondu
An excellent company to deal with. I had a bad postal delivery which went to the wrong address, but once I raised this with the company they handled it very professional. I had to go find my parcel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de machines à coudre
- Magasin d'électronique
- Magasin d'articles de loisirs
- Fabricant de pièces de machinerie
- Fabricant
- Service de réparation de machines à coudre
Écrit par l'entreprise
AE Sewing Machines are the UK's favourite suppliers of industrial textile equipment. We specialise also in cutting, sewing and pressing equipment. From the beginning of your textile manufacturing process all the way to the end, we aim to be with you every step of the way. We offer everything from simple textile manufacturing solutions to sophisticated, yet easy-to-use automated machinery. We also supply a wide range of spare parts for all of the machines that we are able to supply.
Our service promise
We back up 100% of our customers
We give you tailored support throughout you're whole journey with us, alongwith pre-sales and after-sales support.
Coordonnées de contact
Unit 1-3, Vauxhall Court, Vauxhall Industrial Estate, LL14 6HA, Wrexham, Royaume-Uni
- 0330 332 6205
- info@ae-sewingmachines.co.uk
- ae-sewingmachines.co.uk
AE Sewing Machines
4,9
Excellent
649 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Machinist Table drawer
I bought a drawer for the table of an industrial sewing machine table from this company. The drawer came with runners which is perfect. All in all excellent. I recommend.
20 mai 2025
Réponse de AE Sewing Machines
Hi Amanda,
Thank you leaving this review - sewing machine drawers are a relatively recent addition to our online shop, so it's great to hear that it was exactly what you needed!
Kind regards
The AE Marketing Team
Order came quickly very happy with the…
Order came quickly very happy with the product. Would use company again.
19 mai 2025
Réponse de AE Sewing Machines
Hi Lucy,
Thank you for leaving this review, it's great to hear that you were happy with your order!
Kind regards
The AE Marketing Team
Fantastic service ⭐️⭐️⭐️⭐️⭐️
Fantastic service ⭐️⭐️⭐️⭐️⭐️
So great to be able to call & speak to a human on the phone , especially when explaining what I was looking for .
They where very helpful & knew exactly what I was looking for .
I wouldn’t have been able to do that if it was an automated service .
Every business should follow suit, as it’s less stressful for the consumer & more likely to buy.
I have Already purchased 2 machines, which I am so happy with.
So much so that I have now purchased another 2 industrials that are on there way to me soon .
They deserve more stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
6 mai 2025
Réponse de AE Sewing Machines
Hi Gail,
Thank you for taking the time to write this lovely review! Customer service is important to us, so we take pride in our team being on-hand to assist with queries and advice. I've passed your kind comments on to the team. We hope you're enjoying your machines, and we look forward to working with you again in the future!
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi Rocky,
Thank you for this short and sweet review, this is exactly what we aim for!
Kind regards
The AE Marketing Team
Quick response to my changes to the…
Quick response to my changes to the machine, although I have not received it yet..
Thank you
7 mai 2025
Réponse de AE Sewing Machines
Hi Aba,
Thank you for leaving this review! We always aim to tailor the equipment to the customer to ensure you're investing in the right machine for your needs, so it's great to hear that you're happy with this service.
Kind regards
The AE Marketing Team
Great advice and machine parts arrived…
Great advice and machine parts arrived less than 24hrs later. Brilliant Thank you.
1 mai 2025
Réponse de AE Sewing Machines
Hi Sarah,
Thank you for leaving this review, great customer service and quick delivery times is always what we aim for!
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi Karen,
Thank you for leaving this review, I'm glad you found our team helpful and that you received your parcel promptly!
Kind regards
The AE Marketing Team
Good experience for online shopping Good selection of quality parts
Good selection of quality parts, quick delivery.
28 avril 2025
Réponse de AE Sewing Machines
Hi Claydon,
Thank you for leaving this review, we're adding new parts to the selection on our website every day, so it's great to hear that you're happy with the online shopping experience!
Kind regards
The AE Marketing Team
Marvellous advice and sales to follow
Marvellous advice and sales to follow , brilliant , thank you
30 avril 2025
Réponse de AE Sewing Machines
Hi Amanda,
Thank you for leaving this review! It's great to hear that you're happy with our customer service. :)
Kind regards
The AE Marketing Team
Fast delivery and everything fine
22 avril 2025
Réponse de AE Sewing Machines
Hi Sharon,
Thank you for leaving this short and sweet review!
Kind regards
The AE Marketing Team
Sadly the screw purchased was not the…
Sadly the screw purchased was not the right size for the job. (Not sure how to mesure a screw an no sizing was given) The utem purchased cost a very reasomable 48p. Postage was in excess of 6 pounds,I think 6.80.
22 avril 2025
Réponse de AE Sewing Machines
Hi Mandy,
Thanks for leaving us a review. We understand that it can be difficult to find what you're looking for when there are so many parts available - usually the required parts are found using the part numbers provided, which can be found in the parts list for your sewing machine model. If you don't have this to hand, our parts team are always here to answer any questions you may have and help you find the right items. With regards to the price of postage, this is unfortunately set by the delivery companies and isn't something we have control over. All parcels are sent out with next-day delivery as our customers usually require their parts as soon as possible to minimise downtime.
Kind regards
The AE Marketing Team
A great company
John & the team are a fantastic supplier and willing to work with you to develop and adapt kit, very much on top of their game.
25 avril 2025
Réponse de AE Sewing Machines
Hi Phil,
Thank you for leaving this review! I have passed your feedback on to John, we're proud of our bespoke service so it's great to hear you're happy with your new custom machine!
Kind regards
The AE Marketing Team
Great products at great prices
Great products at great prices.
Quick packing and shipping which meant I had my item delivered within a few days. Thank you
17 avril 2025
Réponse de AE Sewing Machines
Hi Matt,
Thanks for leaving us another review, we look forward to working with you again in the future!
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi James,
Thank you for leaving this review, it's great to hear that you're happy with our service and technical support!
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi,
Thank you for leaving this short and sweet review!
Kind regards
The AE Marketing Team
All very easy from ordering to…
All very easy from ordering to delivery. Good machine at good price. Thank you AE.
20 mars 2025
Réponse de AE Sewing Machines
Hi Tina,
Thank you for leaving this review, if there's anything we can do to improve our service next time please drop us a message!
Kind regards
The AE Marketing Team
Excellent company give me very useful…
Excellent company give me very useful advice on industrial sewing machine needles and very quick delivery
24 mars 2025
Réponse de AE Sewing Machines
Hi Debbie,
Thank you for leaving this review, it's great to hear that you were happy with the advice from our team and that we were able to help you find the right needles for your machine.
Kind regards
The AE Marketing Team
I am so happy with my product
I am so happy with my product, juki sewing machine and customer service. The product is exactly what I wanted, brand new. The delivery service was excellent. I recommend for this company, they are competent.
17 mars 2025
Réponse de AE Sewing Machines
Hi Gertrude,
Thank you for taking the time to write this review! It's great to hear that you're happy with your new sewing machine and our customer service :)
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi,
Thank you for leaving this review, good quality and fast delivery is always what we aim for!
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi Marek,
Thank you for this review, it's great to hear that you would recommend us!
Kind regards
The AE Marketing Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.