I had been experiencing a run of problems with my big industrial machine but just couldn't put my finger on the cause. After quite a bit of general research on the net I came across a really interesti... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Rhys was amazing, he drove a long way to fit us in. Exceptional service, gave great advice, really understood our problem and fixed it properly, ordered the new part and sent in next day. Great firm... Voir plus
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I am extremely happy with their service. They answered all of my questions promptly and professionally. The delivery was fast, and everything was handled to the highest standard. I highly recommend th... Voir plus
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An excellent company to deal with. I had a bad postal delivery which went to the wrong address, but once I raised this with the company they handled it very professional. I had to go find my parcel... Voir plus
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À propos de l'entreprise
- Magasin de machines à coudre
- Magasin d'électronique
- Magasin d'articles de loisirs
- Fabricant de pièces de machinerie
- Fabricant
- Service de réparation de machines à coudre
Écrit par l'entreprise
AE Sewing Machines are the UK's favourite suppliers of industrial textile equipment. We specialise also in cutting, sewing and pressing equipment. From the beginning of your textile manufacturing process all the way to the end, we aim to be with you every step of the way. We offer everything from simple textile manufacturing solutions to sophisticated, yet easy-to-use automated machinery. We also supply a wide range of spare parts for all of the machines that we are able to supply.
Our service promise
We back up 100% of our customers
We give you tailored support throughout you're whole journey with us, alongwith pre-sales and after-sales support.
Coordonnées de contact
Unit 1-3, Vauxhall Court, Vauxhall Industrial Estate, LL14 6HA, Wrexham, Royaume-Uni
- 0330 332 6205
- info@ae-sewingmachines.co.uk
- ae-sewingmachines.co.uk
AE Sewing Machines
4,9
Excellent
649 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de AE Sewing Machines
Hi Ian,
Thank you for leaving this short and sweet review!
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi Helen,
Thank you for leaving this review, it's great to hear that you're happy with our service!
Kind regards
The AE Marketing Team
Absolutely wonderful
Absolutely wonderful, kind and caring company. Very knowledgeable and always go above and beyond to help. If you are looking for anything sewing related, these guys can help. Can’t recommend them enough and definitely wouldn’t use anyone else. There are not many good, decent and honest company’s about anymore, but this is one of them.
14 mars 2025
Avis spontané
Réponse de AE Sewing Machines
Hi Jessica,
Thank you for taking the time to write this lovely review! As a family business it really means a lot to us that our customers are happy with the service we provide :)
Kind regards
The AE Marketing Team
Arrived in good time and it does what…
Arrived in good time and it does what it say on the tin
10 mars 2025
Réponse de AE Sewing Machines
Hi,
Thank you for this review! Glad to hear you're happy with your purchase :)
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi,
Thank you for leaving this short and sweet review!
Kind regards
The AE Marketing Team
Called and was told what items on the…
Called and was told what items on the picture all did.Delivery was quick and well packaged to make sure machine was in perfect condition
27 février 2025
Réponse de AE Sewing Machines
Hi Leonard,
Thank you for leaving this review - it's great to hear that our team were able to assist you over the phone and that you're happy with the condition of your new machine!
Kind regards
The AE Marketing Team
My first sewing machine
Although the machine arrived late, the company did a good job, responded promptly to my requests and quickly resolved the issue. I am happy with the purchase.
27 février 2025
Réponse de AE Sewing Machines
Hi Mila,
Thank you for leaving this updated review! It's always frustrating when the delivery companies have issues outside of our control, but we will always do everything we can to resolve it. It's great to hear that you're now happy with your new machine :)
Kind regards
The AE Marketing Team
The service was quick and easy
The service was quick and easy, would definitely use you again.
26 février 2025
Réponse de AE Sewing Machines
Hi Mark,
Thank you for leaving this review, it's great to hear that you found our service to be quick and easy, that's what we aim for!
Kind regards
The AE Marketing Team
Very helpful online and on the phone
Very helpful online and on the phone, machine swiftly delivered, very well packed! Works like a dream
26 février 2025
Réponse de AE Sewing Machines
Hi Karen,
Thank you for this short and sweet review! It's great to hear that you're happy with our service and your new machine :)
Kind regards
The AE Marketing Team
Good stitcher and quick delivery
19 février 2025
Réponse de AE Sewing Machines
Hi James,
Thank you for this review, it's great to hear that you're happy with your new equipment!
Kind regards
The AE Marketing Team
As always a five star service
As always a five star service.
Knowledgeable help available and goods ordered and received really quickly.
20 février 2025
Réponse de AE Sewing Machines
Hi Harry,
Thank you for writing such a lovely review, five star service is what we always aim for!
Kind regards
The AE Marketing Team
Always get a great service with AE…
Always get a great service with AE Sewing machines. Delivery is very quick and you know you are purchasing genuine parts.
18 février 2025
Réponse de AE Sewing Machines
Hi Venetia,
Thank you for writing this review, it's great to hear that you're happy with our parts service!
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi Alison,
Thank you for leaving this review, it's great to hear you were happy with our communication and your part order. If there's anything we can do to improve please let us know!
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi,
Thank you for this short and sweet review!
Kind regards
The AE Marketing Team
Excellent service
Excellent service. Fast well packaged parcel. Great communication.
Excellent!!
11 février 2025
Réponse de AE Sewing Machines
HI Moya,
Thank you for leaving this review, it's great to hear that you were happy with your delivery and our customer service.
Kind regards
The AE Marketing Team
Very quick at responding to emails and…
Very quick at responding to emails and very helpful.
I know they give you a rough idea of when orders are likely to be fulfilled but it would be nice from a customers point of view to be able to see a progress system of their order on their account.
Love AE - thank you
3 février 2025
Réponse de AE Sewing Machines
Hi Jo,
Thank you for your feedback. We've discussed trying to set up a "Domino's style" live update system, so hopefully this is something we can offer customers in the future!
Kind regards
The AE Marketing Team
Great communication
Great communication, help with finance. Quick support when needed urgent digitising done and even support with making it working on our new quilting machine at our premises. Really happy and feeling confident knowing that any questions will be answered when needed. Thanks Rhys!
22 janvier 2025
Avis spontané
Réponse de AE Sewing Machines
Hi Albert,
Thank you for leaving this review! We always aim to provide the best possible customer service so it's great to hear that you were happy with the help you received. We look forward to working with you again in the future!
Kind regards
The AE Marketing Team
great service very happy
3 février 2025
Réponse de AE Sewing Machines
Hi Chris,
Thanks for leaving this review, it's great to hear that you're happy with our service :)
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi Eileen,
Thank you for leaving a review, it's great to hear you're happy with our service!
Kind regards
The AE Marketing Team
Réponse de AE Sewing Machines
Hi Jenny,
Thank you for this review - glad our team could help you find the right needles!
Kind regards
The AE Marketing Team
L’expérience Trustpilot
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