Like the way it shows the total cost instead of daily rate only and can be confusing when you are in a hurry. Didn’t want the hassle of shuttle out of airport, and could pick up in terminal without... Voir plus
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I found this site very easy to navigate and inclusions were clearly spelled out - e.g unlimited kms or otherwise, extra named driver, standard insurance plus daily cost for full insurance cover which... Voir plus
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Presentation of vehicles was great. Choosing one to suit my needs was made easy by the number of vehicles available. Securing the vehicle was completed very quickly - pads of paperwork no longer the... Voir plus
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Wow! Very easy to use, comprehensive search results, easy to filter and sort. Found the best deal very, very easily! Fantastic work on a great website. A+++ I've got to say, so many websites out... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Écrit par l'entreprise
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
Coordonnées de contact
Auckland, Nouvelle-Zélande
- drive@airportrentals.com
- airportrentals.com.au
4,6
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de AirportRentals.com.au
Hi Richard, we’re glad you found the booking process fast and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Rhi
Réponse de AirportRentals.com.au
Hi Tejinder, Thank you for your kind words. It’s great to hear that you found the booking process easy and straightforward. Making it simple for travellers to compare options and book with confidence is something we work hard to achieve. Thank you again for sharing your feedback. ^Joe
Réponse de AirportRentals.com.au
Hi Marshall, Thank you for your kind words. It’s great to hear that you found the booking process easy and our pricing hit the mark. Making it simple for travellers to book with confidence, and providing great value, are points we work hard to achieve. Thank you again for sharing your feedback. ^Joe
Réponse de AirportRentals.com.au
Hi Nuray, Thank you for your kind words. It's great to hear that you found the process simple and the prices competitive! Providing a smooth and enjoyable rental experience is what we aim for, so we're pleased to know we delivered on that for you. Thanks again for sharing your experience with us. ^Joe
Easy to use.
29 juin 2026
Réponse de AirportRentals.com.au
Hi David, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Alana
Useless company
Useless company. Will never use again. Took them days to bother to respond with meaningless apology. The car rental company they hooked me up with even worse, called Bargain Car Rentals. Rude staff.
27 juin 2026
Avis spontané
Réponse de AirportRentals.com.au
Hi Geejay,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations.
We understand it would have been frustrating to arrive at the airport unsure when your shuttle would arrive after your attempts to contact the depot. The booking confirmation included the supplier's shuttle collection instructions, including the contact number, collection point, and advice to allow up to 20 minutes for the shuttle after requesting collection.
We're also sorry to hear your comments regarding the service you received from Bargain Car Rentals' staff.
We appreciate you bringing these concerns to our attention and will share your feedback with Bargain Car Rentals so they can review both the shuttle collection process and the customer service you experienced.
Kind regards,
Shin
Simplicity of Choice
Presentation of vehicles was great.
Choosing one to suit my needs was made easy by the number of vehicles available.
Securing the vehicle was completed very quickly - pads of paperwork no longer there! Completed a few strokes of the keyboard (after reading and approving the Terms and Conditions) and the vehicle will be mine by contract for the term of the hire.
28 juin 2026
Réponse de AirportRentals.com.au
Hi Paul, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Alana
Used the app
Used the app. Quick and easy to use. Great experience booking a car for upcoming travel.
28 juin 2026
Réponse de AirportRentals.com.au
Hi Leanne, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Joe
Réponse de AirportRentals.com.au
Hi Michael, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Alana
Very easy and straight forward process.
Very easy and straight forward process.
Competitive pricing
23 juin 2026
Réponse de AirportRentals.com.au
Hi Mano, we’re glad you found the booking process easy and straightforward and appreciated our competitive pricing. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Rhi
Quick and easy filtered by price to…
Quick and easy filtered by price to make easier to chose
17 juin 2026
Réponse de AirportRentals.com.au
Hi Andrew, It's wonderful to hear that you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Rhi
Réponse de AirportRentals.com.au
Hi Michael, Thank you for your kind words. It's great to hear that you were pleased with both our booking process and pricing. We always aim to provide a smooth and enjoyable rental experience, so we're pleased to know we delivered on that during your trip. Thanks again for letting us know. ^Rhi
Tried to cancel my booking and the cost…
Tried to cancel my booking and the cost was hirer than the booking with the cancellation fees and non refundable costs.
11 juin 2026
Avis spontané
Réponse de AirportRentals.com.au
Dear Tomas,
Thank you for your feedback.
We would like the opportunity to review this matter further. Cancellation fees and refund eligibility can vary depending on the booking conditions and when the cancellation request was made.
If you could provide your booking reference number (starting with IM), we would be happy to investigate and contact you directly to discuss your concerns.
Kind regards,
Shin
Easy rental process unbeatable prices…
Easy rental process unbeatable prices and good car insurance options for car rentals
5 janvier 2026
Réponse de AirportRentals.com.au
Hi Renata, Thank you for your kind words. It's great to hear that you found our process easy to navigate and appreciated our competitive pricing. Providing a smooth and enjoyable rental experience is what we aim for, so we're pleased to know we delivered on that during your trip. Thanks again for sharing your experience with us. ^Rhi
Full refund with $100 Cancellation Fee!!!!!!
They advertise full refund, but then charge $100 cancellation fee - load of nonsense
9 juin 2026
Avis spontané
Réponse de AirportRentals.com.au
Dear Martin,
We're sorry to hear you were disappointed with your experience.
Many of our vehicles offer free cancellation up to 48 hours before pick-up; however, some prepaid rates are subject to different cancellation terms, including cancellation fees, depending on the supplier and the timing of the cancellation request. The applicable terms are displayed during the booking process and included on the confirmation voucher.
If you could provide your booking reference (starting with IM), we'd be happy to review your reservation and contact you directly to clarify the cancellation terms that applied to your booking.
Kind regards,
Shin
Réponse de AirportRentals.com.au
Hi Ravi,
Thank you for your kind words! We're thrilled to hear that our service hit the mark for you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Kayla
Booked through airport rentals and was…
Booked through airport rentals and was required to pay $79.97. This was noted as deposit however East Coast rentals in Cairns would not honour this and they told me it was a booking fee and does not come off the booking and that it should not be called a deposit but it is a finders fee. Misleading and will never use again .
27 mai 2026
Avis spontané
Réponse de AirportRentals.com.au
Dear Carol,
Thank you for taking the time to share your feedback.
We are sorry to hear about the confusion regarding the payment made at the time of booking.
The AUD 79.97 paid when making your reservation was not a booking fee. It was a deposit paid towards the estimated total rental cost, as outlined during the booking process. Your booking confirmation also specifies that this deposit is payable to Airport Rentals, with the remaining rental balance due directly to the rental provider upon collection of the vehicle.
As the deposit is collected by Airport Rentals, only the outstanding rental balance is reflected in the rental provider's system. Unless additional products or services are selected at the counter, the amount payable on arrival should be the remaining balance shown on your confirmation voucher, plus any applicable credit card surcharge in accordance with the supplier's terms and conditions.
We are concerned by the advice you were given and will be raising this feedback with East Coast Car Rentals, as the deposit paid at the time of booking forms part of the overall rental cost and should not be described as a "booking fee" or "finder's fee".
If you could please provide your booking reference, we would be happy to investigate this matter further and contact you directly.
Kind regards,
Shin
After my previous negative review
After my previous negative review, where Bargain car rentals would not review my deposit as I was a no show after the airline cancelled my flight, Airport rentals have overridden Bargain and refunded my deposit. Full credit to them, but none to Bargain.
26 mai 2026
Avis spontané
Réponse de AirportRentals.com.au
Dear Frank,
Thank you for taking the time to update your review.
We appreciate your feedback and are pleased we were able to review your concerns and reach a satisfactory resolution.
Kind regards,
Shin
Réponse de AirportRentals.com.au
Hi Chris,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Simple to follow and understand
6 juin 2026
Réponse de AirportRentals.com.au
Hi Meri,
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with your booking with Airport Rentals. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
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