Like the way it shows the total cost instead of daily rate only and can be confusing when you are in a hurry. Didn’t want the hassle of shuttle out of airport, and could pick up in terminal without... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I found this site very easy to navigate and inclusions were clearly spelled out - e.g unlimited kms or otherwise, extra named driver, standard insurance plus daily cost for full insurance cover which... Voir plus
L'entreprise a répondu
Presentation of vehicles was great. Choosing one to suit my needs was made easy by the number of vehicles available. Securing the vehicle was completed very quickly - pads of paperwork no longer the... Voir plus
L'entreprise a répondu
Wow! Very easy to use, comprehensive search results, easy to filter and sort. Found the best deal very, very easily! Fantastic work on a great website. A+++ I've got to say, so many websites out... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Écrit par l'entreprise
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
Coordonnées de contact
Auckland, Nouvelle-Zélande
- drive@airportrentals.com
- airportrentals.com.au
4,6
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I made an error in my car rental…
I made an error in my car rental booking and couldn’t change online
Called support - Christine helped me sort it out
Thankyou so much - she was friendly and helpful
21 mai 2026
Réponse de AirportRentals.com.au
Hi Deborah,
Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you received great communication and service from our team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Really quick and easy booking my car
Really quick and easy booking my car, would recommend to others
18 mai 2026
Réponse de AirportRentals.com.au
Hi Rick,
Thank you for your review and recommendation. We're so glad you found it so quick and straightforward to find and book the vehicle you needed through us. We strive to provide our customers with the best possible experience, and we really appreciate your feedback.
Kind regards,
^Rhi
The beautiful girl Cherie made our…
The beautiful girl Cherie made our experience perfect ⭐️⭐️⭐️⭐️⭐️
16 mai 2026
Seamless and Easy Car Rental Experience
Renting the car through the app was extremely easy from start to finish. All the details were clearly laid out, making the whole process straightforward and stress-free. The booking process was simple to follow, with clear information on pricing, pickup, return times, and vehicle details. Communication through the app was smooth, and everything was exactly as described. Overall, a very convenient and user-friendly experience.
12 mai 2026
Réponse de AirportRentals.com.au
Hi Wayne,
We're so pleased to hear that you found it user-friendly and straightforward to make your booking with us and had no issues from start to end. Thanks for letting us know how easy and convenient it was to use our app. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Réponse de AirportRentals.com.au
Hi Melissa,
Thank you for your kind words! We're thrilled to hear that you had such a wonderful experience. We strive to provide our customers with the best possible service, and your feedback is greatly appreciated.
Kind regards,
^Bee
Online booking was easy
Online booking was easy. Staff replied to emails efficiently. Link to find pick up point was brilliant. Extending hire period was easy.
Shuttle drive to airport was great other than small issue in that the driver couldn’t pick up my luggage and load it in the van. OH&S. he was a nice guy but his delivery was terrible. I get OH&S but there needs to be an alternate option when lifting to a high shelf in the back of the vehicle. I’m 65 and have rheumatoid arthritis. The driver offered no solution. Just kept making the statement.
8 mai 2026
Full control of the process…
We had full control of what we were looking at and were not delayed at any point with questions and "customer service support." The insurance for the vehicle's could be mentioned a little earlier in the process, however it is not a major problem...
6 mai 2026
Réponse de AirportRentals.com.au
Hi Chris,
Thank you for your review. We're so pleased to hear you had no issues making your booking with us and found the process quick and easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Very quick and easy to book
6 mai 2026
Réponse de AirportRentals.com.au
Hi Noel,
Thank you for your review. We're so pleased to hear you had no issues making your booking with us and found the process quick and straightforward. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Réponse de AirportRentals.com.au
Hi Richard,
Thank you for your kind words! We're thrilled to hear that you found our booking system quick and easy to use. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Kayla
Easy and quick.
28 avril 2026
Réponse de AirportRentals.com.au
Hi Daryl,
Thank you for your kind words! We're thrilled to hear that you had no hassles making your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
My booking literally took 5 minutes and…
My booking literally took 5 minutes and compared all available providers vehicles and prices
26 avril 2026
Réponse de AirportRentals.com.au
Hi Rod,
Thank you for your kind words! We're thrilled to hear you were able to find a vehicle to suit from our options and make your booking so quickly. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Overcharged
I am writing to formally raise a complaint about a very poor experience I have had with Budget Car rental;
I was initially overcharged $2400 on my rental , and although I was informed that a refund would be processed, I have instead been charged again. This situation is extremely concerning and has caused significant frustration.
At this point, the repeated incorrect transactions have led me to question whether my card details or Budget Car rental payment system may have been compromised. This is not something I take lightly, and I expect this matter to be treated with urgency.
I have been communicating with the manager Amanda V. However, she hasn't been able to clarify this issue yet
I request an immediate investigation into these transactions, a full refund of any incorrect charges, and a clear explanation of how this occurred.
Please also confirm what steps are being taken to ensure the security of my payment information.
I look forward to your urgent response and resolution.
Ben
IM49117064
24 avril 2026
Avis spontané
Réponse de AirportRentals.com.au
Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how concerning unexpected charges can be.
We’d like to clarify that your booking with AirportRentals.com.au was a pay-on-arrival reservation, meaning we did not collect or process your card details for the rental. All payments and transactions would have been handled directly by the rental provider.
That said, we take matters like this seriously and want to support you in getting this resolved. A member of our team will be in touch shortly to help coordinate communication with Budget and assist in progressing this with them.
We appreciate your patience and will do our best to help facilitate a resolution.
clear easy to use
I found the site was easy to navigate and provided information pertinent to my needs. Alerted me to issues and provided details with a competitive quote which I accepted, email confirmation was equally quick and clear.
24 avril 2026
Réponse de AirportRentals.com.au
Hi Trish,
Thank you for your kind words! We’re thrilled to hear that you found the site easy to navigate and that the information and quote met your needs. It’s great to know the booking process and confirmation were quick and clear for you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
Sophia
Réponse de AirportRentals.com.au
Hi There,
Thank you for your kind words! We're thrilled to hear that our booking system was easy to navigate and you enjoyed our competitive prices. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
Kayla
All went well.
18 avril 2026
Réponse de AirportRentals.com.au
Hi Carol,
Thank you for your kind words! We're thrilled to hear that the process went well. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Réponse de AirportRentals.com.au
Hi Rosslyn,
Thank you for your kind words! We're thrilled to hear that you found it easy to make your booking with us and enjoyed the large range of vehicles available. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Greatest customer experience online in a long time
Wow! Very easy to use, comprehensive search results, easy to filter and sort. Found the best deal very, very easily! Fantastic work on a great website. A+++
I've got to say, so many websites out there making things harder, or trying to direct you one way or another. None of that here. Absolutely "no nonsense".
I will be recommending wherever possible. A great customer experience!
16 avril 2026
Réponse de AirportRentals.com.au
Hi Steven,
Thank you for your kind words! We're thrilled to hear that you found our searching and making your booking on our website so straightforward and satisfying. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Réponse de AirportRentals.com.au
Hi Sardar,
Thank you for your kind words! We're thrilled to hear that you found it quick and handy to book with us and you were able to find the vehicle you needed at a price that suited you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Réponse de AirportRentals.com.au
Hi Paul,
Thank you for your kind words! We're thrilled to hear that you found it really straightforward to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Refund
This is a scam site, I booked a car here but when I got to the company the company said this site is a scam they haven't worked with us for a long time because they work very badly and are unprofessional. I texted them to refund me. They replied that they took the money and didn't return it. These are robbers. 165 dollars is not much but if you take money so immorally then your family, children and parents will suffer the punishment of God.
16 septembre 2025
Avis spontané
Réponse de AirportRentals.com.au
Thank you for your review. We take allegations like this very seriously.
At this stage, we have requested your booking details but have not received any information that allows us to locate or verify your reservation. Without a booking reference or the name the booking was made under, we’re unable to investigate or assist further.
We would also like to clarify that we are a legitimate booking platform with over 20 years’ experience, working with a wide network of established rental partners. If there has been any misunderstanding, we are more than willing to look into it and help resolve the matter once the correct details are provided.
Please reply with your booking reference so we can investigate this for you.
Kind regards,
Tanya
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