Like the way it shows the total cost instead of daily rate only and can be confusing when you are in a hurry. Didn’t want the hassle of shuttle out of airport, and could pick up in terminal without... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I found this site very easy to navigate and inclusions were clearly spelled out - e.g unlimited kms or otherwise, extra named driver, standard insurance plus daily cost for full insurance cover which... Voir plus
L'entreprise a répondu
Presentation of vehicles was great. Choosing one to suit my needs was made easy by the number of vehicles available. Securing the vehicle was completed very quickly - pads of paperwork no longer the... Voir plus
L'entreprise a répondu
Wow! Very easy to use, comprehensive search results, easy to filter and sort. Found the best deal very, very easily! Fantastic work on a great website. A+++ I've got to say, so many websites out... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Écrit par l'entreprise
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
Coordonnées de contact
Auckland, Nouvelle-Zélande
- drive@airportrentals.com
- airportrentals.com.au
4,6
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de AirportRentals.com.au
Hi Kevin,
Thank you for your kind words! We're thrilled to hear that you found it easy to make your booking with us and enjoyed our competitive pricing. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
This is the first time I've used this…
This is the first time I've used this and it was easy and understandable to book a car
29 mars 2026
Réponse de AirportRentals.com.au
Hi Mark 😊
Thank you for your kind words! We're thrilled to hear your first booking experience was easy and straightforward. We strive to make the process as simple as possible, and your feedback is greatly appreciated.
Kind regards,
^Sophia
VERY EASY COMPANY TO DEAL WITH
Easy to cancel our booking with Kathrina’s assistance and make a new one that is a vehicle more suited to us
28 mars 2026
Réponse de AirportRentals.com.au
Hi Michael,
Thank you for your kind words! We’re thrilled to hear that you found our team very helpful and that changing your booking was a straightforward process. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Very helpful and assisted to secure the…
Very helpful and assisted to secure the best quote for our vehicle type
28 mars 2026
Réponse de AirportRentals.com.au
Hi David,
Thank you for your kind words! We’re thrilled to hear that you found our team very helpful and that we were able to assist you in securing the best quote for your vehicle type. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sophia
Réponse de AirportRentals.com.au
Hi Kristina,
Thank you for your great review! We’re thrilled to hear you found the process quick and easy and were happy with the price. We really appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
^Sophia
Réponse de AirportRentals.com.au
Hi Leighann,
Thank you for your kind words! We're thrilled to hear that you found booking with us so straightforward and that you were so pleased with the range of vehicles available. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
EasyEverything worked and I got what I…
Everything worked and I got what I wanted without fuss
26 mars 2026
Réponse de AirportRentals.com.au
Hi Stephen,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us and that everything you wanted was accommodated for. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Quick n easy
24 mars 2026
Réponse de AirportRentals.com.au
Hi David,
Thank you for your kind words! We're thrilled to hear that you found it quick and easy booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Disappointing Experience and Inconsistent Service
Our experience was disappointing overall — although the booking was made for a Toyota RAV4 AWD or similar, the rental process involved multiple vehicle changes, including older models, which resulted in unnecessary inconvenience and disruption during the trip, with one vehicle also developing a fault after a short period of use; while we understand the use of “or similar” classifications within the industry, the level of consistency, reliability, and overall service delivery did not meet reasonable expectations. Notably, the explanation provided in direct correspondence differed from the response given publicly, which further highlights a lack of clarity and consistency in how the situation has been addressed. Overall, the response was overly focused on policy rather than acknowledging the practical impact on the customer experience.
14 mars 2026
Avis spontané
Réponse de AirportRentals.com.au
Dear TC,
Thank you for your feedback. We’re sorry to hear about your experience, as we understand how frustrating multiple vehicle changes and reliability issues can be during a trip.
From what you’ve described, the concerns relate to the vehicle provided and the service delivered by the rental company. As a booking platform, we facilitate reservations, while vehicle allocation, condition, and on-the-ground service are managed directly by the rental provider.
That said, we’d still like to look into this for you with the rental provider. Could you please provide your booking reference number (starting with IM) so we can investigate further?
Kind regards,
Shin
Réponse de AirportRentals.com.au
Hi Alen,
Thank you for your kind words! We're thrilled to hear that you were pleased with the ease of booking with us, and our competitive pricing. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Réponse de AirportRentals.com.au
Hi Brian,
Thank you for your kind words! We're thrilled to hear that you had no difficulty making your boking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy to book and good deal
23 mars 2026
Réponse de AirportRentals.com.au
Hi Prabin,
Thank you for your kind words! We're thrilled to hear that you were able to find the vehicle you needed at a great price and hard no difficulty making your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
All very easy
20 mars 2026
Réponse de AirportRentals.com.au
Hi Gabrielle,
Thank you for your kind words! We're thrilled to hear that you found it so simple to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
A good way to find a range of car hire…
A good way to find a range of car hire company options then to select and book.
22 mars 2026
Réponse de AirportRentals.com.au
Hi Don,
Thank you for your kind words! We're thrilled to hear that you enjoyed the choices we had available and found our booking process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Réponse de AirportRentals.com.au
Hi Colin,
Thank you for your kind words! We're thrilled to hear that your received great communication and customer service from our team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy and quick process
22 mars 2026
Réponse de AirportRentals.com.au
Hi Ray,
Thank you for your kind words! We're thrilled to hear that you found it straight forward to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy to use except for driver's details
21 mars 2026
Réponse de AirportRentals.com.au
Hi Veronica,
Thank you for your kind words! We're thrilled to hear that you found the process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
A simple, intuitive, easy-to-follow system
A system that is easy to understand and follow, plus helpful, knowledgeable,friendly staff made the process easy to follow from the point of initial enquiry to making a booking.
20 mars 2026
Réponse de AirportRentals.com.au
Hi Geoff,
Thank you for your kind words! We're thrilled to hear that you found the process online easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Easy online booking
19 mars 2026
Réponse de AirportRentals.com.au
Hi Bruce,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Very easy to book and price included all costs up front
Very easy to book and price included total insurance coverage up front so no dripfeeding of costs
18 mars 2026
Réponse de AirportRentals.com.au
Hi Kylie,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us and found the prices to be fair. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
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