I was a little dubious ordering this panelling as the ones I’d been looking at were so expensive, but I’m honestly so impressed with the quality! It feels really sturdy and looks great, especially f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Woul... Voir plus
L'entreprise a répondu
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... Voir plus
L'entreprise a répondu
Cannot fault this company or product, let alone the transport, I have been purchasing quite a few panels , black , oak , then I decide to do more stuff & feel bad about ordering additional panels whic... Voir plus
L'entreprise a répondu
4,9
Excellent
575 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It good material nice boards the…
It good material nice boards the delivery man was good called me a day before of delivery to make sure somebody at home nice staff I
13 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Hashmatullah,
Thank you for your lovely feedback! We’re delighted you were happy with the boards, delivery driver and service. We really appreciate your kind words. 😊
Kind regards,
Alden & Vales
Excellent service
Excellent service, delivery on time and the panels are amazing and nice, thick quality. Mine have been installed, ready for paint and already looks stunning! Would definitely order again. Would highly recommend!
7 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Aaron,
Thank you for the fantastic review! We’re so pleased to hear you’re happy with the quality of the panels and the delivery service. It’s brilliant to know they’re already looking stunning installed and ready for paint. Thank you for the recommendation! 😊
Kind regards,
Alden & Vales
Second time ordering panels from here…
Second time ordering panels from here and really happy with them.
A lot cheaper than buying in the shops!
Great delivery. Really happy with these products once again!
13 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Nicola,
Thank you for choosing us for a second time! We’re delighted you’re happy with the panels once again and found them great value compared with buying elsewhere. Your continued support means a lot to us. 😊
Kind regards,
Alden & Vales
Great customer service
Prompt delivery, great looking panels, and excellent customer service, Ashleigh was very helpful throughout
7 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Neil,
Thank you for your fantastic feedback! We’re pleased to hear you were happy with the delivery, panels and customer service. We’ll be sure to pass your kind words on to Ashleigh. 😊
Kind regards,
Alden & Vales
Fantastic product
Fantastic product. Would happily buy from them again. Will be recommending to family and friends
13 août 2026
Avis spontané
Réponse de Aldenandvale
Hi John,
Thank you for the fantastic review! We’re delighted to hear you loved the product and would happily recommend us to your family and friends. We really appreciate your support.
Kind regards,
Alden & Vales
Good service
Good service. Kept in the loop on delivery. Panels look nice but haven’t been painted yet. Will upload a photo when done.
12 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Louise,
Thank you for your lovely feedback! We’re glad you were kept updated throughout the delivery and are happy with how the panels look so far. We’d love to see a photo once your project is finished!
Kind regards,
Alden & Vales
Excellent Service
Excellent Service
I first came across this company through Facebook, and this is now the third time I have purchased a panel from them. I have been very happy with my experience every time.
The communication is excellent, and the customer service is very helpful and professional. The price was also very good, especially as I purchased it during a promotion. Delivery was quicker than I expected as well.
Everything went smoothly from ordering to delivery. I would definitely recommend this company and will continue to buy from them. Great service, good communication, good prices and reliable delivery. Thank you!
13 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Tucha,
Thank you so much for such a detailed review! We’re incredibly grateful that you’ve chosen us for the third time and have been happy with your experience each time. It’s fantastic to hear that our communication, customer service, pricing and delivery have all met your expectations. We truly appreciate your continued support and recommendation. 😊
Kind regards,
Alden & Vales
Easy to use the website when ordering
Easy to use the website when ordering,
Delivery was quick, the gentleman even carried in for me
Good quality products
Definitely be using again
13 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Amanda,
Thank you for your fantastic feedback! We’re pleased to hear you found the website easy to use, the delivery quick and the products good quality. We’re especially glad our driver was able to carry the panels inside for you. We look forward to welcoming you back again!
Kind regards,
Alden & Vales
Réponse de Aldenandvale
Hi Adam,
Thank you for your kind review! We’re delighted to hear you’re happy with the quality and found our prices reasonable. We really appreciate your support.
Kind regards,
Alden & Vales
Outstanding Business
Ordering was a swift and straightforward process, and the item arrived precisely on the date that was provided. There were no issues whatsoever with the delivery. The product itself met all expectations, exhibiting excellent quality. I anticipate making another purchase in the near future. I wholeheartedly recommend this company.
9 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Adn,
Thank you for such a fantastic review! We’re delighted to hear that you found the ordering process straightforward, your delivery arrived exactly when promised, and the product met your expectations.
We really appreciate your recommendation and look forward to welcoming you back for your next purchase! 😊
Kind regards,
Alden & Vale
The quality is great and price is right…
The quality is great and price is right I’m very impressed with the service and the quality
13 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Mian,
Thank you for your wonderful review! 😊 We’re really pleased to hear that you’re impressed with both the quality of the product and our pricing.
We truly appreciate your support and kind words about our service!
Kind regards,
Alden & Vale
Excellent service
Excellent service. Arrived on time. And stuff had always answered questions. Buy again
12 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Loui,
Thank you for your fantastic review! We’re delighted to hear that your order arrived on time and that our team was always available to answer your questions.
We really appreciate your support and look forward to serving you again! 😊
Kind regards,
Alden & Vale
Quick delivery & good communication
Quick delivery & good communication. Great price for the Herringbone acoustic wall panels which look great. Also easy to install.
Definitely recommend.
11 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Derek,
Thank you for your fantastic review! 😊 We’re delighted to hear that you were happy with the quick delivery and communication, and that you’re impressed with the Herringbone acoustic wall panels.
It’s great to know you found them easy to install and that they look great. Thank you for the recommendation!
Kind regards,
Alden & Vale
panels look lovely in the garden
panels look lovely in the garden. very happy with them.
9 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Rebecca,
Thank you for your lovely review! 😊 We’re delighted to hear that the panels look great in your garden and that you’re very happy with them.
Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Great service when I asked if it was…
Great service when I asked if it was possible to move delivery forward and they were able to by a couple days for an event we had. Very grateful. Great product thank you
12 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Natalie,
Thank you for your wonderful review! We’re really pleased that we were able to bring your delivery forward by a couple of days to fit around your event.
It’s fantastic to hear that you’re happy with the product too. Thank you for choosing Alden & Vale! 😊
Kind regards,
Alden & Vale
Great quality
Great quality! These panels can transform any room, very happy with my order 😀
12 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Adela,
Thank you for your lovely review! 😊 We’re delighted to hear that you’re so happy with the quality of your panels and that they’ve helped transform your room.
We really appreciate your support!
Kind regards,
Alden & Vale
Great price for outside panels
Great price for outside panels. Expecting issues as I’d seen some negative reviews but absolutely no problems. Delivered first time on time and product looks really good. Highly likely I’ll be ordering more!
12 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Neville,
Thank you for such an honest and fantastic review! We’re delighted that everything went smoothly despite the concerns you had from reading other reviews.
It’s great to hear that your outdoor panels arrived on time and that you’re pleased with how they look. We’d be delighted to help when you’re ready to order more! 😊
Kind regards,
Alden & Vale
Lovely wall panels
Lovely wall panels, easy to cut and really transformed our daughter’s bedroom. Well packaged and delivery efficient.
12 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Vikki,
Thank you for your wonderful review! 😊 We’re delighted to hear that you found the panels easy to cut and that they’ve made such a difference to your daughter’s bedroom.
We’re also pleased that you were happy with the packaging and delivery. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Excellent customer service
Excellent customer service. Product was as deserved and delivery was very efficient.
11 août 2026
Avis spontané
Réponse de Aldenandvale
Hi Wasim,
Thank you for your fantastic review! We’re delighted to hear that you were happy with our customer service, the product and the efficient delivery.
We really appreciate your support and thank you for choosing Alden & Vale! 😊
Kind regards,
Alden & Vale
Didn't get a invoice to check delivery and amount
Didn't get a invoice .
Delivered to the wrong address.
Put panels look good for the money.
12 août 2026
Avis spontané
Réponse de Aldenandvale
Hi R Holloway-Vine,
Thank you for your feedback. We’re glad to hear you were happy with the panels.
We’re sorry to hear about the invoice and delivery address issue. Please get in touch with us and share your order details so we can investigate this further and understand what happened.
We’d be happy to look into this for you.
Have a great day!
Kind regards,
Alden and Vale
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.