Aleatherstore Avis 

174
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The best place to buy leather. Will only buy my leather from this store in future, very fast and efficient turnaround and the best quality leather I have found to date! Well packed and wrapped with ca... Voir plus

Noté 5 sur 5 étoiles

We've used Aleatherstore as one of our primary leather suppliers for over two years. Their prices, offerings, and responsiveness to our needs have been terrific from the start. Andrea has been helpful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aleatherstore are BRILLIANT!!! As small leather business starting to grow, ordering leather from Andrea at Aleatherstore is a huge help. Not a problem with any questions or requests! Andrea r... Voir plus

Noté 5 sur 5 étoiles

I have had so many positive experiences with Aleatherstore. I’m a smaller customer with them but they treat me like I’m their most important. Always there to answer questions, custom split material,... Voir plus

À propos de l'entreprise

  1. Vendeur de cuir en gros

Écrit par l'entreprise

Læder, Skind & Værktøj | Nordeuropas bedste udvalg | Kvalitet og Pris i særklasse Se vores store udvalg af læder og skind direkte fra garverierne i Europa. | Vi er sikker på, at vi har hvad du skal bruge for dit projekt. Besøg vores butik i dag.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(174)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience will buy from again

Great store with a wide range of beautiful leather customer service was on point quality control is great one of my leathers I ordered was delayed due to them not having a high enough quality cut of it which is lovely to know they care about they’re customers and the quality of they’re products the rest I got today all in great condition everything looks beautiful packaging was very thoughtful took a bit for it to get here but I’m in the USA and they’re in Europe so it makes sense but great experience over all

29 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Simply love it

By far the best source for great leather and tools. I came across Andrea‘s shop as I was looking for Walpier Buttero leather and there were not many shops in Europe that had it. So I gave it a shot and was not disappointed. I have ordered multiple times since then, this has become my to-go-to. To think aleatherstore is a One-man-show is unbelieveable, Andrea must have 12 hands. Everything is allways handled and packed with the utmost care thinkable. She is proof that a small business can outclass the big ones, especially when it comes to customer service, thought and range.

12 juillet 2024
Avis spontané
Noté 2 sur 5 étoiles

My experience not as good as what others said. Not even close.

I am confused with other reviews saying that the owner is fast and responsive, mention it as best leather provider and so on. I read here first before ordering forst time to be honest. But my experiences ordering from aleatherstore tell me otherwise so far.
So in my case, I ordered additional item from my initial order from their website. I even asked to make sure first, if my initial order has been packed or not. If not, I wanna add 1 more item. The owner said, still possible, and jokingly saying they are not that fast (to dispatch order). So end up, I added another item, got payment request for the additional item (the initial surely I have paid), and paid it maybe within minutes. Then 3 hours later, I got automatic notification from them saying my package was on the way. I thought "Wow, even with additional item, the shipment is fast", maybe they are kinda underpromising type. Next day I got the package (I paid extra for DHL express). Coming home from work I opened the package, but the extra item was not there, only leathers, what my initial order was. I contacted the owner and reported it, she said she forgot to update the packing order, so they missed that additional item. She said they will send it. That was wednesday. Until tuesday the following week, still no news. I sent text once again tuesday around 3 pm to ask, and no respond until wednesday night when I wrote this. It even made me doesn't even wanna open their website again now. Getting ignored while the error not from my side (they are who forgot) is kinda annoying.
In my previous (and first) order from this store also I needed to asked after nearly a week, if it was already dispatched or not. That's why I was quite reluctant to order once again from this store. Kinda slower that other store. But then they had a discount week, so I tried again. And this second order confirms my fear somehow. I am sorry to say but for me, no, not as good as what other experienced. Beside this store, I already ordered from 4 other leather suppliers in Europe, one of which even already 10+ times, that often I even placed another order even before my previous order was delivered to me (took 3 days because the distance). They always send quickly, I paid only regular DHL option. But they always send with DHL express. I am saying this to show that I have comparison and experience ordering leathers, not only from this aleatherstore. So, once again sorry to say, this aleatherstore is so far the worst among all leather stores I have experience with.
And until now I am still waiting for my missing palosanto skiver. Only God and they who know when it will arrive.

28 mai 2024
Avis spontané
Logo de Aleatherstore

Réponse de Aleatherstore

Hello Fathul
I am sorry I did not respond to your chat message on Tuesday - we had a very busy day to make sure as many parcels go out as possible because Wednesday is a public holiday in Denmark. As Its only me and partially my husband helping, some days I might not manage to be perfectly responsive on all fronts.
Yes- you edited your order afterwards which was possible because your order had not shipped yet.
My response about processing time was more related to the very public 2-5 days processing time that we operate with. Never the less your box was already prepped but had not shipped yet. In the rush of this week after our big sale I did make the mistake not to reprint your pick list which is the reason why I did not notice that the extra item was missing when I closed the box. Very frustrating for you for sure - i absolutely understand that.
Your palosanto skiver is prepped to shipped with dhl over night and will go out today - as mentioned yesterday was not possible due to public holidays.
I apologize sincerely 🙏 and hope you will be happy receiving the remaining part of your order

Noté 5 sur 5 étoiles

Europe's Greatest

If you're looking to get your hands on high quality leather and tools at a fair price, this is the place for you, especially for all the Europeans out there!

I'm extremely happy with the products I received, very well-made, packaged with care and delivered quickly. With items only from among the most reputable makers and tanneries on the market, I'm confident the same can be said about any product offered here.

The service is impeccable, some minor issues with my order arose but I was quickly informed about this and offered several solutions, any questions I had were also answered in very little time.

I will definitely be purchasing from aleatherstore again, and I highly recommend you to check them out!

30 janvier 2024
Avis spontané

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