Alfred & Co. London Avis 298

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic Service - fixed my shipping mistake in minutes. Despatched same day; arrived the next. My son loved the chain. Amazing quality & great price. Will definitely be ordering again. Highly recomm... Voir plus

Noté 5 sur 5 étoiles

I wanted a trusted seller with quality items plus long guarantees, Alfred & Co delivered both. I purchased a 2mm top grade stainless steel curb chain and cuff bangle to wear for swimming on holiday p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have purchased a necklace from them last year, this year i decided to get a bracelet bec the quality of my previous order was absolutely brilliant. My bf wears it 24/7- 356 days and the conditio... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My 16 year old son, still at school may I add, wanted his first chain so he sold some old clothes for cash and then bought a chain off Alfred & Co. The chain came promptly however it was no... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Joaillier
  2. Fournisseur de textile

Écrit par l'entreprise

Alfred & Co. London are a global jewellery brand selling both men's and women's trending designs.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 68 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Never received the goods

Never received the goods. Don’t trust this company there a fake . There response will go on below is automated. Even trust pilot warns you wish I read that. Now reported fraud to bank.

19 août 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Hi we have sent you numerous emails to advise that the reason you haven't received your order is because you provided us with an invalid address - you missed your house number off the delivery address!
Please respond detailing your correct full address and we will resend your item!

Kind regards
Alfred & Co. London

Noté 5 sur 5 étoiles

They were so helpful

They were so helpful when I ordered the wrong size chain. Helped me return and sent the correct size very quickly.

15 juillet 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you for the lovely feedback, it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 4 sur 5 étoiles

Definitely the best value Jewelry

Definitely the best value Jewelry! Very Satisfied Services.

23 juillet 2024
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the great feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 5 sur 5 étoiles

Very quick delivery and overall amazing…

Very quick delivery and overall amazing service. ❤️❤️.

26 juillet 2024
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 1 sur 5 étoiles

I give 1 star so I could write a…

I give 1 star so I could write a review. I have been waiting almost 3 weeks for my purchase. I have Sent 3 emails received a response this morning saying according to their tracking this purchase has clearly already been delivered to me, I have asked them to check and advise me where this has been delivered to as I have not received my purchase so they are clearly calling me a liar.... I am going to contact Consumer Trading Standards on Monday morning. I suggest others do the same where your service has been unsatisfactory.

25 juillet 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 1 sur 5 étoiles

Bought a chain and paid extra for the…

Bought a chain and paid extra for the engraving. Chain arrived with no engraving. Company are not helpful and telling me it is engraved when I've sent pictures showing it clearly isn't. Very disappointed as paid extra and wanted it special for sons birthday.

7 août 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 5 sur 5 étoiles

Great service

Great service. Had a problem with my chain and they repaired without any quibbles and returned it to me very quickly.

6 août 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 5 sur 5 étoiles

Great company!

The men’s chains are great quality, good pricing and my parcel arrived after just two days overall great company and selection would definitely use again!!

13 juillet 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 5 sur 5 étoiles

The chain is perfect

The chain is perfect, my husband has his wedding ring on it as he can no longer get the ring on his finger. The delivery was so unbelievably quick. Thank you.

5 juillet 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 5 sur 5 étoiles

Even when I messed up with my order

Even when I messed up with my order, they were brilliant. Gave me my money back and then sent another chain. Absolutely perfect. Thank you.

1 juin 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it is very much appreciated by the whole team here at Alfred & Co. London. Please visit us again soon.

Noté 1 sur 5 étoiles

I ordered 2 chains for my sons which…

I ordered 2 chains for my sons which were the wrong size. I returned them for an exchange and received nothing back. I have received conflicting messages From your customer support!! In other words I paid and received nothing!!

19 juillet 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Hi sorry to hear you are unhappy - As discussed with you via email you are a couple of months past your returns date and we also never received anything back from you unfortunately.

Noté 5 sur 5 étoiles

Great chain

Quick delivery and well presented. Beautiful chain and my son is over the moon. Will be buying other items in future

5 juillet 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 5 sur 5 étoiles

Amazing service

Iv bought 2 bracelets up to now and the quality and service given is amazing. The customer service is also excellent. You will buy with confidence with these guys A+++++ Thanks again 👍

27 juin 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 5 sur 5 étoiles

Alfred & co

Great quality product, customer service is spot on and delivery is quick and as promised.

11 juin 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you for the lovely feedback. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 1 sur 5 étoiles

So after emailing this company for the…

So after emailing this company for the seventh time I am still being ignored. Having been accused of leaving fake reviews I then emailed the company using the new email address that they have provided me. I have supplied this company with my personal details that were used to place the order but they have made no contact regarding the faulty product. This is a awful company with awful service and quite clearly awful products as when things go wrong they simply ignore you.

7 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

service first class…

great products and very reasonable prices; the service is quick and you cannot fault them in anyway

19 mai 2024
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it's much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Noté 5 sur 5 étoiles

Bought my other half a necklace and…

Bought my other half a necklace and bracelet set and he is very pleased - they look great on. Would recommend.

13 mai 2024
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback please visit us again soon. Kind regards, Alfred & Co. London.

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