Allied Pharmacies Avis 

I recently collected a prescription from Allied Pharmacy in Liphook, Hants. I had nominated this pharmacy for my repeat prescriptions but to my annoyance found that the days of the week are printed in 3 different European languages none of them English.
I only take the tablets every other day but trying to be economical to the NHS I use one strip of 28 days over 2 months. Hence it’s important I have a record of the days of the week as the tablets are not rotational in the pack.
I tried to return to exchange for English language ones at the store in Liphook only to be told “it’s all we have”
I have complained to the company’s head office but received a most unsatisfactory reply, part of which suggested I visit the pharmacy for guidance😩
If you have any choice I would suggest you give this company a wide birth.
Am not sure they should be operating in UK

I have recently had to get my blood pressure checked I called into Allied pharmacy (chemist) in station road in Thornton Lancashire on the off chance rather than drive into Blackpool Toni the assistant was only to pleased to help with no long wait , I was advice to call back after the weekend if I was worried , I spoke to Sara again no wait needed both staff that I have seen are a credit to their employees please pass on my thanks great service

Had a really rude encounter with the pharmacist at Lodge Lane. He didn’t not listen to my father and seemed like he was only interested in making money. The abruptness and lack of compassion was worrying. I’ve never had to deal with attitude on this level. Must have been having a bad day.

I don't know whether there's been a change of staff or it's because it's flying a new banner "Allied" (previously Lloyds ), but it's been a change for the better .It wasn't all bad before, there has been some excellent individuals that I've had the pleasure to be assisted by, Paula is one to speak of, she has excellent communication skills and is competent, she is also polite and humble, greatt qualities to have as a human being, and an asset to an employer. Very handy "new" text reminder service you've introduced. Keep up the good work.This is for the Porth branch in South Wales UK

I am first in the queue to have my call answered. I have been been first in the queue for 38 minutes, but actually queuing for 62 minutes. I started 3rd in the queue. I am calling because I have not had a text message to say my pescription is ready, and it has been over 10 days since it was requested. The service from this pharmacy until November 2024 has been brilliant - I have been using this pharmacy for over 30 years - through all of its 'take overs'. Sadly Allied has let it's standards slip quite badly. It is a shame that both they and Boots objected to the new independant pharmacy that was put forward for Wallingford last year. They are just being greedy, and are unable to provide a good service to the local community anymore- there are so many new houses, they are unable to cope with the volume. You have to order your medicine two weeks in advance, and even then it seems the pharmacy can't manage to provide it in time. I have now been queuing for 71 minutes, and the pharmacy has officially 'shut'. I will try again on monday.

Recently visited your Rhyl Branch. What a difference! Excellent staff service, especially Aimee. The new Phatmasist Manager, Ceri, was absolutely brilliant. Very polite, happy and full of good ideas ! Will definitely recommend!

We have been using the Birchgrove branch of this pharmacy for many years - before it became Allied Pharmacy it was a branch of Lloyds. Since Allied Pharmacies took over, it has improved dramatically. The staff are friendly, knowledgeable and efficient. I cannot speak highly enough of them all. I have a regular medication, which has been difficult to get hold of in recent times, because of supply issues. The staff have been incredibly helpful and resourceful in helping me to find ways of ensuring that I am able to maintain my medication. Thank you.

Honestly as an employee this is by far the worst pharmacy I’ve ever worked in out the 4
The way the directors talk about you and treat you is absolutely disgusting and they have no care in the world, they’d rather keep poor management and a manager that steals then staff who have zero faults. They’ll create false excuses as to why there terminating your contract in probation and by the looks of it I’m not the only person they’ve treated like this and done this too, customers always complain that the staff are miserable yet if you seen how we was treated it would make sense

This branch in Par is very efficient at quickly providing repeat prescriptions but is closed on SATURDAYS!!!!

Very friendly and efficient staff at the Driffield pharmacy, Prescriptions.sent from surgery straight to Allied more often than not received text the next day to say they are ready for collection.Three very satisfied customers.

Very slow doing prescription always saying under staffed its not the customers fault if allied don't improve they might as well close the Ashford branch

Very friendly staff and great service

Very friendly and helpful staff

Always had great service, staff friendly

Staff didn't know know if they sold a basic pain killer , didn't bother to look . Then asked if I could buy a thermometer , she said she didn't know what that was .

The staff were dressed in jeans and scruffy . very poor service the shelves were half empty , it looked dreadful , WILL NEVER GO BACK ..

Allied pharmacy in highbridge somerset is absolutely disgraceful! Pharmacy man used to work there was absolutely amazing alwats took the time to see and check people and try his best to attend to there needs now he has left and a new pharmacy women is there she is so bad I went there for antibiotics for a chest infection and have been told that they are not a doctors and cannot give out antibiotics nor can they look at hearing my chest I have spoken to my doctors and they have told me that this is ridiculous as pharmacies can prescribe antibiotics for up to 7 differant things got spoken to rudly by her as well and only thing advised by her was cough syrup do not go there this place is a disgrace to medical experts and is useless!!!

Allied. Rhiwbina Cardiff Friendly staff out if their way helpful , reliable, ,,informative

I booked a Covid jab in Elm Park, Hornchurch for today. I took the afternoon off work to get here and so lost half a day's wage. Arrive and told me they couldn't do it as no stock. Why couldn't they have messaged me as they do when my prescriptions are ready to collect. They just dismissed me saying it is nothing to do with them. I thought they were rude, took me ages to just get an apology and they showed they didn't care. I expect better off Allied as I use them a lot for many prescriptions but the service today was incredibly useless. Asked for a complaint number they just gave me the IT number!!! Pitiful. They just didn't care. They 2 women were off no use whatsoever. Half a day's wage lost because of incompetence. Deeply unhappy.

First visit as new to area. Prescription collection. Rude staff! Never felt so uncomfortable. Collected prescription and asked for a packet of nurofen, staff member replied oh everyone asks for those, we don't normally have any! I said well I can see them on shelf behind you to which she responded with a huff and and an eye roll. Disgusting customer service! Changed pharmacies as soon as I got home.

Allied Pharmacy, Wilton. Now known as Solomons.
Quick efficient service, Pharmacist very knowledgeable and wants to help customers. This service needs to be utilised and you do NOT have to go through 111. You will be surprised at what Solomons provide. The Pharmacist will recommend you to see your own GP if necessary but this a good starting point.
Highly recommended.