Alpha Weebs Avis 

328
TrustScore 2 sur 5

2,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Shipping time took way longer than original estimate. Item description was incorrect. Item size was way off. Support was non-responsive when I reached out to them.

Noté 1 sur 5 étoiles

I ordered one thing a coat for my son for winter I never got the coat matter of fact still waiting on it. Tried to cancel the order and the web site was taken down. Went back later to check the site w... Voir plus

Noté 5 sur 5 étoiles

I got a pink Sukuna t-shirt and a bright green Magikarp t-shirt. The Magikarp t-shirt was massive even though I ordered the same size as the other; size Large. It was also a strange silky polyester ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It took longer than I expected to receive the order and to be honest I thought I was getting scammed. Apparently the address I put for shipping was high risk and they had to do something to resend it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de streetwear

Écrit par l'entreprise

🌸Our mission is to produce the perfect blend of Anime X Streetwear X Japanese Culture🔥 Anime has given us a way of living. Since the rise of social media, the culture has spread to every corner of the globe. Anime is no more just anime, it's a lifestyle. So, we've started this shop as a UNIQUE, dedicated anime lifestyle store for fellow Weebs and Otakus, people of culture.


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

328 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,2

Tous les avis

(328)

45 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Remain Patient

My stuff did take a long time to show up, however I do love the stuff I got now that it's here. One of my shirts came in the wrong size & they offered to send me a free replacement so that was pretty cool.

5 février 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Great Shirt

Wanted to put 4.5 stars because my shirt took a while to come in, but the final product is great! Feels very high quality and is the perfect level of oversized when I picked the size I wanted with the sizing chart. Support was also very responsive, I had accidentally put my zip code wrong and they responded within a day and fixed it. Definitely recommend!

29 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Order was stolen

I let customer support know about an issue with my order and they were willing to send in free replacements to ensure my satisfaction. Very pleased customer and I’ll be continuing to provide them my business of course

24 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 1 sur 5 étoiles

l'ordine che ho fatto un mese fa non è…

l'ordine che ho fatto un mese fa non è ancora nemmeno partito e ho paura che non arriverà mai niente. Sono stanca di queste truffe, se non arriva mi muoverò legalmente. Non rispondono alle email, non è vero che possono essere facilmente contattati.

29 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Salve, mi dispiace per l'inconveniente causato,
Ti chiedo gentilmente di contattarci all'indirizzo support@alphaweebs.com e ti forniremo una soluzione migliore.

Noté 5 sur 5 étoiles

Complete Customer Satisfaction

I let customer support know about an issue with my order and they were willing to send in free replacements to ensure my satisfaction. Very pleased customer and I’ll be continuing to provide them my business of course

27 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 3 sur 5 étoiles

I received a wrong size hoodie

I received a wrong size hoodie. And the quality of the hoodie isn’t great either for what it costs. However the customer support is kind enough to send a replacement once I have send them a message. I hope they will send me a correct size that I have ordered for. Thanks!

26 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 4 sur 5 étoiles

Excellent customer service

25 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

What a great company

There was a mix up with the product.i had an opportunity from the company for them to replace an order that was not right. I don’t know what other company would go out the way to make sure customer satisfaction was great.

20 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

The customer service was excellent

The customer service was excellent, I ordered a hoodie and received it on a larger size than I intended, and when I reached out to customer service, they quickly offered me a free replacement. The response was quick.

24 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 4 sur 5 étoiles

Alphaweebs are sending me a free…

Alphaweebs are sending me a free replacement for my last order that had issues! I can appreciate the time they took to make me feel better as a customer and gain trust back

22 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! Received a cracked lighted mask probably damaged in shipping. They were quick to correct the problem and sent out a new one. Sweatshirt was great quality too!! Definitely will order again.

15 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 1 sur 5 étoiles

I would not recommended this company

I would not recommended this company. Order two hoodies both are not of the quality shown in the picture. Both hoodies are different fabric and feel cheap. One even has an elastic waistband and is clearly not what is shown in the pictures. Also, I got tracking info and was told the items delivered by the company, files a report with usps and they couldn’t find anything. Turns out they never sent out, took about 4 weeks to get 3 items. I emailed them to get a refund as the items are not what was shown and they arrived after Christmas so I do not needed them. Person who sent me the email did not know what I was saying and told me to wait as deliveries take long. Overall not satisfied with any of the items. 0/10 quality- do not buy here!

4 décembre 2023
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Réponse de Alpha Weebs

Hello There, I'm sorry for the inconvenience caused,
I kindly request you to contact us at support@alphaweebs.com, and we will provide you with a better solution.

Noté 1 sur 5 étoiles

Received wrong item and then was ghosted

The item I received was not tagged itself, only the packaging. Sent me another one even though I wanted a refund (item still came much smaller than what I had ordered and was a variant of the one I had originally purchased).

The company then didn't respond to me for months so I had to go through my bank for a claim to, thankfully get my money back.

The company offers discounts for "mostly" positive reviews and above when they reply to reviews. And most of the positive "5 star" reviews I have found are almost a copy and paste sentence.

At the end of the day, it's your money. But in terms of quality, quickness, and communication, you can find better items from smaller companies/individuals to support.

*After the response* You responded to my friend's multiple times due to an issue with their order during the same time.so, unfortunately I know it wasn't a glitch issue.

13 mars 2023
Avis spontané
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Réponse de Alpha Weebs

Hello There, I'm sorry for the inconvenience caused.
Since there is some glitch in a system we were unable to respond to your e-mail earlier I hope you will understand.

Noté 1 sur 5 étoiles

DO NOT BUY FROM THESE PEOPLE

DO NOT BUY FROM THESE PEOPLE. ITS A SCAM.

I ordered in November and have never received anything. I’ve asked for a refund on multiple occasions and I keep getting the same BS email response that they’re personally handling my issue. They even sent me where they “resent” my order but the confirmation number was fake and when I inquired about it, I got the same BS email again. At this point I just want my money back and to buy from somewhere else.

PLEASE SAVE YOURSELF THE HEADACHE AND GO SOMEWHERE ELSE.

20 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Hello There, I'm sorry for the inconvenience caused.
I kindly request you to contact us at support@alphaweebs.com and we will provide you a better solution for an issue. I hope you will understand

Noté 4 sur 5 étoiles

Order was correct

Order was correct, took a little longer than anticipated but it was not a big deal. Hoodie material was a little thin but again not a deal breaker, graphics and quality seems good as of now but I have not worn the hoodie for more than a few minutes, just to see if it fit correctly. It did. Overall good experience

18 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 3 sur 5 étoiles

customer service? 10/10 quality? hit or miss

first off, i’ve yet to have any negative experience from alpha weebs. their customer service is excellent, the kindness is consistently prevalent. the quality is the only concern i’d mark on before your purchase. i recently bought what i thought was an oversized gear five hoodie for luffy, (all white with a blue hood) & just a heads up - it’s not the genuine oversized “look” with a wide base & arms, it’s just a larger hoodie than the original size listed. someone had gifted me a lugia shirt that was supposed to be acid was & a slightly better material, but the shirt was merely a cotton larger sized t shirt. if you’re going to purchase oversized, just take note it may not be as consistent as you’d like it to be. everything else seems accurate, & satisfying nonetheless. that’s the only issue i’ve had regarding anything in alpha weebs. other than that? you’ll be satisfied.

18 janvier 2024
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Hello There , I'm sorry for the inconvenience caused.
Please contact us on support@alphaweebs.com we will defiantly come up with better solution as we also offer FREE REPLACEMENT. i hope you will reconsider it.

Noté 5 sur 5 étoiles

Good Customer Service

I ordered a sweater a size too small, and they were very helpful in offering to send a free replacement without having to worry about returning the other sweater.

17 janvier 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

They go above and beyond!

Super communication and beyond great customer service! Fast responses and they helped me with my order when they really didn't have to! They went above and beyond, highly recommend this seller!!

17 janvier 2024
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

They really aren’t lying about their…

They really aren’t lying about their customer service. I had received a size too small and they offered to send me a new one. The quality of their sweatshirts are top tier. Thank you alpha weebs! You guys are the best.

16 janvier 2024
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 1 sur 5 étoiles
Logo de Alpha Weebs

Réponse de Alpha Weebs

Hello There , I'm sorry for the inconvenience caused. Please contact us on support@alphaweebs.
we will defiantly provide you the better and quick solution for the issue accrue.

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