Alpha Weebs Avis 

328
TrustScore 2 sur 5

2,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Shipping time took way longer than original estimate. Item description was incorrect. Item size was way off. Support was non-responsive when I reached out to them.

Noté 1 sur 5 étoiles

I ordered one thing a coat for my son for winter I never got the coat matter of fact still waiting on it. Tried to cancel the order and the web site was taken down. Went back later to check the site w... Voir plus

Noté 5 sur 5 étoiles

I got a pink Sukuna t-shirt and a bright green Magikarp t-shirt. The Magikarp t-shirt was massive even though I ordered the same size as the other; size Large. It was also a strange silky polyester ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It took longer than I expected to receive the order and to be honest I thought I was getting scammed. Apparently the address I put for shipping was high risk and they had to do something to resend it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de streetwear

Écrit par l'entreprise

🌸Our mission is to produce the perfect blend of Anime X Streetwear X Japanese Culture🔥 Anime has given us a way of living. Since the rise of social media, the culture has spread to every corner of the globe. Anime is no more just anime, it's a lifestyle. So, we've started this shop as a UNIQUE, dedicated anime lifestyle store for fellow Weebs and Otakus, people of culture.


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

328 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,2

Tous les avis

(328)

45 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Unique Gifts/Great Customer Support

Bought items as Gifts that my Son wanted that we could've find elsewhere. After only a few wears, the logo on a t-shirt Started to peel away. Contacted Customer Support and they offered a Free Replacement! Great Customer Support from Alpha Weebs.

6 mars 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 4 sur 5 étoiles

I had an issue with my first order and…

I had an issue with my first order and they fixed it right away! Highly recommend!

4 mars 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 1 sur 5 étoiles

Received my order and wasn't satisfied…

Received my order and wasn't satisfied with the quality of the product as it was not as described and the graphic wasn't centered on the shirt like the photos. I reached out to their customer service email and requested a return authorization for the merchandise. Their website advertises "easy returns", and a policy of 30 days from purchase date. Nothing about the process has been "easy". After requesting photos of the defective product, they offered to send a replacement at no cost, given that I come here to give them a good review first. So them providing any kind of resolution comes with a requirement of falsifying information so they look better. After I declined and told them I wanted a refund for the purchase, they stopped responding altogether. Do NOT give them your money, as far as I'm concerned, they're scammers.

UPDATE:
Received a replacement product in the form of a "hoodie", if you can call it that, it is paper thin. Same sizing and poor graphic quality issue as before, advertised as "oversized", fit is ridiculously small. On top of all of that, the product smells disgusting. Appears all of their clothing is just overpriced garbage. Cutting my losses at this point as it's obvious we won't come to a suitable resolution, hopefully this review will save someone else from making the same mistake.

29 février 2024
Avis spontané
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Réponse de Alpha Weebs

Hello there, I'm sorry for the inconvenience caused.
we already have sent out your replacement hence, we will provide you with accurate information regarding your replacement. please contact us at support@alphaweebs.com.

Noté 1 sur 5 étoiles

I ordered a small and ended up getting…

I ordered a small and ended up getting a large. It's a shame because the quality is good but it's too big.

2 mars 2024
Avis spontané
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Réponse de Alpha Weebs

Hello There, please contact us at support@alphaweebs.com. we will provide you with the best solution for the inconvenience caused. also, we offer FREE REPLACEMENT.

Noté 1 sur 5 étoiles

It's been 6 months. I still haven't received my order.

I ordered back in August (over 6 months ago), and I inquired about it a couple weeks after ordering because it was advertised as being fast shipping but I hadn't gotten any shipping notifications. They at least got back to me and mentioned some shortages and such causing production delays or something, but it's been 6 months. I'm not convinced I'll ever get it. I sent another email to customer service today so maybe it will make it to me... eventually. They were quick to respond last time, at least.

27 août 2023
Avis spontané
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Réponse de Alpha Weebs

Hello There, I'm sorry for the inconvenience caused, we have replied to your mail with accurate information and better solutions so I kindly request you to check it and consider the review change.

Noté 2 sur 5 étoiles

Not impressed

It took a long time to ship, to the point where I was wondering if it would actually come. And then when it finally got here, the quality wasn't great. The print on the shirt was grainy and the fit of the shirt was awkward. The color was off. I definitely wasn't impressed, but at least it showed up and was a real shirt.

29 février 2024
Avis spontané
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Réponse de Alpha Weebs

Hello There, I'm sorry for the inconvenience caused.
please contact us at support@alphaweebs.com we will find the best solution for the issue accursed, since we also offer FREE REPLACEMENT.
I hope you will understand.

Kind Regarding,
ALPHAWEEBS.com

Noté 5 sur 5 étoiles

Great customer service

Great customer service. There was a problem with the first shirt I ordered but alpha weeks immediately sent me a free replacement.

27 février 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 1 sur 5 étoiles

Order from them over a week ago this…

Order from them over a week ago this still hasn’t shipped I’m thinking this is a scam honestly I love the way they looked online but I don’t know if I’ll ever get them

22 février 2024
Avis spontané
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Réponse de Alpha Weebs

Hello There, I'm sorry for the inconvenience caused.
please contact us at support@alphaweebs.com we will try our end best to provide the best solution. I hope you will understand.

Kind regarding,
ALPHAWEEBS.com

Noté 5 sur 5 étoiles

No pude recibir mi pedido porque la…

No pude recibir mi pedido porque la dirección era incorrecta pero el equipo de alpha weebs me envió de nuevo el pedido, sin nada a cambio. Agradecida con el servicio!

21 février 2024
Avis spontané
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Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Took a minute but

Took a minute to get but I got them. They even fixed the size so the clothes fit better but they were still to small. I emailed them for a exchange but they decided to send the stuff back for free!

16 février 2024
Avis spontané
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Réponse de Alpha Weebs


Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 1 sur 5 étoiles

Absolutely terrible

I ordered 3 Berserk shirts and this also was supposed to come with a “free gift” after spending $150.
So after waiting almost a month, I received 2 shirts…okay?? And the quality is just garbage, like I paid 45 a shirt for iron-on quality and it’s off center.

I reach out telling them the issue of not receiving the 3rd shirt or the free gift, and I also state that the quality is terrible. The only response I got was that their shipping takes a long time and to please be patient even though it’s already been almost a month. I never got the other shirt or free gift.

Don’t buy from this company. Expensive prices for garbage quality, extremely long shipping times, and the poorest communication I’ve ever had from a company. They won’t even give refunds, just spam you with “give us feedback”

24 novembre 2023
Avis spontané
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Réponse de Alpha Weebs

Hello There, I'm sorry for the inconvenience caused.
Please get in touch with us at support@alphaweebs.com. we will find the solution for your issue since we offer FREE REPLACEMENT. I hope you will understand and coordinate with us.
Kind Regarding,
AlphaWeebs.com

Noté 5 sur 5 étoiles

Items came in a timely manner

7 février 2024
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

IATA for sure

It took longer than I expected to receive the order and to be honest I thought I was getting scammed. Apparently the address I put for shipping was high risk and they had to do something to resend it from dispatch, which I didn’t understand at all. I should have just been more patient honestly. After me sending multiple emails acting like a jerk and insisting on a refund, they responded every time, still kept me updated, and I received the order yesterday. They were never rude or negligent. I appreciate their business for sure.

28 décembre 2023
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Very responsive

23 décembre 2023
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Amazing focus on customer satisfaction

I recently ordered their "Survey Corps Long Hooded Coat" and when I got the jacket I was so impressed with the quality of the material and construction. The size ended up being too big though, so I reached out to customer support to see if I could get it exchanged for another size. Not only were they quick to reply to my email, but they even offered to send me a replacement for free. I really appreciate how smooth they made the whole process.

9 février 2024
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Great Experience

Products are as described and good quality as well. They shipped and arrived in the estimate time. Definitely trustworthy and would buy again from them.

8 février 2024
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Great fabric

Great fabric! True to size! Delivery is speedy. The tracking to delivery is superb as well. It is my first time ordering from Alpha Weebs and I was a little apprehensive but not anymore. I love the quality of the Gojo logo on my top. It’s not an iron on image! It’s actually great fabric. I’m overall happy I ordered.

8 février 2024
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 4 sur 5 étoiles

Good quality products and helpful…

Good quality products and helpful customer support! My shirt didn’t fit so they sent me a replacement free of charge!

7 février 2024
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Had an issue with some sizing and was…

Had an issue with some sizing and was offered a free replacement after contacting support!

7 février 2024
Avis spontané
Logo de Alpha Weebs

Réponse de Alpha Weebs

Dear valued customers,

Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15.

We look forward to serving you again soon!

Noté 3 sur 5 étoiles

Average customer service at best

Took a very long time to recieve the order, and it was the wrong size. I was offered to get the correct size for free, but I had to leave this review saying I got it.

6 février 2024
Avis spontané
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Réponse de Alpha Weebs

Hello there, I'm sorry for the inconvenience caused.
we have taken your notes and will improve our end for the betterment.

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