Shipping time took way longer than original estimate. Item description was incorrect. Item size was way off. Support was non-responsive when I reached out to them.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered one thing a coat for my son for winter I never got the coat matter of fact still waiting on it. Tried to cancel the order and the web site was taken down. Went back later to check the site w... Voir plus
I got a pink Sukuna t-shirt and a bright green Magikarp t-shirt. The Magikarp t-shirt was massive even though I ordered the same size as the other; size Large. It was also a strange silky polyester ma... Voir plus
L'entreprise a répondu
It took longer than I expected to receive the order and to be honest I thought I was getting scammed. Apparently the address I put for shipping was high risk and they had to do something to resend it... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
🌸Our mission is to produce the perfect blend of Anime X Streetwear X Japanese Culture🔥 Anime has given us a way of living. Since the rise of social media, the culture has spread to every corner of the globe. Anime is no more just anime, it's a lifestyle. So, we've started this shop as a UNIQUE, dedicated anime lifestyle store for fellow Weebs and Otakus, people of culture.
Coordonnées de contact
6300 CANOGA AVE, SUIT 1740 SUIT 1740, 91367-2555, WOODLAND HILLS, Etats-Unis
- support@alphaweebs.com
- alphaweebs.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 64 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unique Gifts/Great Customer Support
Bought items as Gifts that my Son wanted that we could've find elsewhere. After only a few wears, the logo on a t-shirt Started to peel away. Contacted Customer Support and they offered a Free Replacement! Great Customer Support from Alpha Weebs.

Réponse de Alpha Weebs
I had an issue with my first order and…
I had an issue with my first order and they fixed it right away! Highly recommend!

Réponse de Alpha Weebs
Received my order and wasn't satisfied…
Received my order and wasn't satisfied with the quality of the product as it was not as described and the graphic wasn't centered on the shirt like the photos. I reached out to their customer service email and requested a return authorization for the merchandise. Their website advertises "easy returns", and a policy of 30 days from purchase date. Nothing about the process has been "easy". After requesting photos of the defective product, they offered to send a replacement at no cost, given that I come here to give them a good review first. So them providing any kind of resolution comes with a requirement of falsifying information so they look better. After I declined and told them I wanted a refund for the purchase, they stopped responding altogether. Do NOT give them your money, as far as I'm concerned, they're scammers.
UPDATE:
Received a replacement product in the form of a "hoodie", if you can call it that, it is paper thin. Same sizing and poor graphic quality issue as before, advertised as "oversized", fit is ridiculously small. On top of all of that, the product smells disgusting. Appears all of their clothing is just overpriced garbage. Cutting my losses at this point as it's obvious we won't come to a suitable resolution, hopefully this review will save someone else from making the same mistake.

Réponse de Alpha Weebs
I ordered a small and ended up getting…
I ordered a small and ended up getting a large. It's a shame because the quality is good but it's too big.

Réponse de Alpha Weebs
It's been 6 months. I still haven't received my order.
I ordered back in August (over 6 months ago), and I inquired about it a couple weeks after ordering because it was advertised as being fast shipping but I hadn't gotten any shipping notifications. They at least got back to me and mentioned some shortages and such causing production delays or something, but it's been 6 months. I'm not convinced I'll ever get it. I sent another email to customer service today so maybe it will make it to me... eventually. They were quick to respond last time, at least.

Réponse de Alpha Weebs
Not impressed
It took a long time to ship, to the point where I was wondering if it would actually come. And then when it finally got here, the quality wasn't great. The print on the shirt was grainy and the fit of the shirt was awkward. The color was off. I definitely wasn't impressed, but at least it showed up and was a real shirt.

Réponse de Alpha Weebs
Great customer service
Great customer service. There was a problem with the first shirt I ordered but alpha weeks immediately sent me a free replacement.

Réponse de Alpha Weebs
Order from them over a week ago this…
Order from them over a week ago this still hasn’t shipped I’m thinking this is a scam honestly I love the way they looked online but I don’t know if I’ll ever get them

Réponse de Alpha Weebs
No pude recibir mi pedido porque la…
No pude recibir mi pedido porque la dirección era incorrecta pero el equipo de alpha weebs me envió de nuevo el pedido, sin nada a cambio. Agradecida con el servicio!

Réponse de Alpha Weebs
Took a minute but
Took a minute to get but I got them. They even fixed the size so the clothes fit better but they were still to small. I emailed them for a exchange but they decided to send the stuff back for free!

Réponse de Alpha Weebs
Absolutely terrible
I ordered 3 Berserk shirts and this also was supposed to come with a “free gift” after spending $150.
So after waiting almost a month, I received 2 shirts…okay?? And the quality is just garbage, like I paid 45 a shirt for iron-on quality and it’s off center.
I reach out telling them the issue of not receiving the 3rd shirt or the free gift, and I also state that the quality is terrible. The only response I got was that their shipping takes a long time and to please be patient even though it’s already been almost a month. I never got the other shirt or free gift.
Don’t buy from this company. Expensive prices for garbage quality, extremely long shipping times, and the poorest communication I’ve ever had from a company. They won’t even give refunds, just spam you with “give us feedback”

Réponse de Alpha Weebs
IATA for sure
It took longer than I expected to receive the order and to be honest I thought I was getting scammed. Apparently the address I put for shipping was high risk and they had to do something to resend it from dispatch, which I didn’t understand at all. I should have just been more patient honestly. After me sending multiple emails acting like a jerk and insisting on a refund, they responded every time, still kept me updated, and I received the order yesterday. They were never rude or negligent. I appreciate their business for sure.

Réponse de Alpha Weebs
Amazing focus on customer satisfaction
I recently ordered their "Survey Corps Long Hooded Coat" and when I got the jacket I was so impressed with the quality of the material and construction. The size ended up being too big though, so I reached out to customer support to see if I could get it exchanged for another size. Not only were they quick to reply to my email, but they even offered to send me a replacement for free. I really appreciate how smooth they made the whole process.

Réponse de Alpha Weebs
Great Experience
Products are as described and good quality as well. They shipped and arrived in the estimate time. Definitely trustworthy and would buy again from them.

Réponse de Alpha Weebs
Great fabric
Great fabric! True to size! Delivery is speedy. The tracking to delivery is superb as well. It is my first time ordering from Alpha Weebs and I was a little apprehensive but not anymore. I love the quality of the Gojo logo on my top. It’s not an iron on image! It’s actually great fabric. I’m overall happy I ordered.

Réponse de Alpha Weebs
Good quality products and helpful…
Good quality products and helpful customer support! My shirt didn’t fit so they sent me a replacement free of charge!

Réponse de Alpha Weebs
Had an issue with some sizing and was…
Had an issue with some sizing and was offered a free replacement after contacting support!

Réponse de Alpha Weebs
Average customer service at best
Took a very long time to recieve the order, and it was the wrong size. I was offered to get the correct size for free, but I had to leave this review saying I got it.

Réponse de Alpha Weebs
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







