A.M. Custom Clothing Avis 

161
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Tshirts arrived all bobbly on both outside and inside, like they've been washed wrong. Contacted team, had no response. Order portal and customer contact sheet won't recognise my order number. No way... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again a wonderful batch of graphic tees printed up with my designs produced beautifully by AM Custom. All you need to do is to open a warehouse somewhere in Europe - you'd clean up over here with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The web site is easy to navigate and relevant information is easy to find. The prep team contacted me about how I wanted one of my printing areas to look.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was wanting to find a Fairtrade organic sustainable onesie and after much Googling & ChatGPT-ing I discovered that the ONLY product available was by the brand Neutral. I then discovered that the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements imprimés

Écrit par l'entreprise

A.M. Custom Clothing is a wholesale provider of quality printed and embroidered clothing for uniform, workwear and retail. Building long term, trusting relationships with our clients through offering market beating, retail level service, and transparent communication. Always offering great value without compromising on quality or ethics.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(161)

77 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I contacted AM Custom Clothing with a…

I contacted AM Custom Clothing with a short-notice request, and I couldn't be happier with the product quality and customer service I received. Jess helped me each step of the way and managed to swap the art out for me at the last minute. I'll be back for another order before the end of the month - cheers folks!

9 août 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for your lovely review! We’re really glad Jess could step in and make everything work for your short-notice order, last-minute art swaps can be a bit of a juggle, so it’s great to hear it all came together smoothly. Can’t wait to help with your next order later this month!

Noté 5 sur 5 étoiles

Excellent quality speedy service

I needed to order some t shirts urgently ahead of a speaking engagement but due to the small quantity and having left it last minute few printers were able to help. AM Custom Clothing were responsive, efficient and delivered great quality t shirts exactly when they said they would. I would not hesitate to recommend them.

1 août 2025
Avis spontané
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Réponse de A.M. Custom Clothing

So pleased we could help you out!
It’s great to hear the T-shirts arrived right on time and that you’re happy with the quality. Thanks a lot for recommending us, we really appreciate it, and hope the speaking engagement went brilliantly!

Noté 5 sur 5 étoiles

Excellent Customer service

Customer service was great and fast! Product came exactly as designed

22 juillet 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! We're really glad to hear the product turned out just as you'd designed and that our customer service team looked after you well. Always here if you need anything else!

Noté 5 sur 5 étoiles

I received my embroidered tshirts…

I received my embroidered tshirts yesterday and they are fantastic- clear, neat and the material of the T-shirts is lovely. Alex was very helpful via email.
Would highly Recommend using a.m custom clothing.

Thank you

23 juillet 2025
Avis spontané
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Réponse de A.M. Custom Clothing

That’s brilliant to hear! We’re so glad you’re happy with the embroidered T-shirts! Thanks so much for your kind words and for recommending us!

Noté 5 sur 5 étoiles

Great company

Excellent product and customer service. Kept me informed all during the process.

12 juillet 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! Really glad to hear you were happy with both the product and the service. We always try to keep communication clear and consistent, so it’s great to know that came through. Hope to work with you again soon!

Noté 3 sur 5 étoiles

Order mixup

I had high hopes for A.M. Custom Clothing but unfortunately my experience was disappointing. After placing a group order, one of the items was missing. I appreciated that a replacement was arranged, but it only came two weeks after the order deadline passed due to stock issues that were never communicated to me until I followed up. I wish they had told me the issues with stock the day after I initially placed the order so we could work through them together in a quicker more efficient way especially because I communicated with customer service then and explicitly asked them if there were any possible issues with the order.

Despite clearly confirming the correct size and colour, the replacement still arrived in the wrong colour.

This was after several email exchanges and delays. It felt like attention to detail was lacking and that they just didn’t care. Communication was polite but inconsistent and I was never told about the colour mistake in advance which could have saved time, money and a lot of frustration.

The clothing quality is fine, but the overall customer experience has been awful. I feel let down and unsure what to do next since I am leaving the country for 2 months this Saturday which I previously communicated to them. I won’t be ordering again and can’t recommend this company.

UPDATE: Following my initial review, the company reached out to resolve the issue. They provided a full refund for the missing item and also applied a 25% discount across the full order as a goodwill gesture. I appreciate the refund and the polite communication throughout. 🙏🏻

10 juillet 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thank you for sharing your feedback, and for the opportunity to address the issues you faced. We’re truly sorry that your experience didn’t meet the expectations we strive to uphold. I can absolutely understand your frustration, particularly with the delays and the mix-up with the colour.

While we strive to ensure smooth and timely deliveries, we unfortunately encountered some stock and fulfilment issues on our garment supplier's end that caused unexpected delays. The delays and mix-ups from our supplier have created a domino effect of issues that you rightly shouldn’t have had to deal with. I appreciate that we could have been faster to inform you of the problem; in this instance, we chose to wait until we had all of the information and a solution in place.

We're glad that the refund and the 25% discount offered helped address the inconvenience, but we also acknowledge that this should never have happened in the first place.

Thank you again for giving us the chance to make things right, and we truly hope you’ll consider us again in the future once your travels have settled. If you ever need anything, we’re here to help.

Wishing you all the best on your travels!

Noté 2 sur 5 étoiles

Missing t-shirts and still waiting for refund

UPDATE 9/Jul/25: I have since received the refund of all missing t-shirts and rush expedition. I'm glad about it as the quality of the t-shirts and printing was good. Just such a shame they have delivered only part of the order and then the issue with the refund. Added a stat for the quality of product.
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I ordered 15 t-shirts with rush order as I needed them for an event. The package arrived just the day before the deadline for which I requested tge delivery be by, but there were only 8 t-shirts. I tried to get in touch by phone, then by email, asking for the 7 missing t-shirts. They came back to me after a couple of days, saying that they had to check with the production. I gave them few more days and ask to still acceptable to send the rest of the t-shirts with few days delay (week after the original delivery date). They said that they could not deliver the rest of the order, so I asked for a refund of missing t-shirts and rush order. They promised to refund them, but as of today I only have seen a fraction of the refund. 3 weeks ago, I have received in my account only £53.88 and still waiting for the rest (£78.28). Customer Service still hasn't replied. Wondering if it was a scam.

6 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Hi Monica

Sorry for the issue you had with your order and not receiving some of the items.

I can see that you emailed us at 9pm last night and our team responded to you today at 1pm to clarify some miscommunications about the refund. Since that email, the additional refund was processed so should be back on your card in the next few days.

I have also forwarded that original email to you, along with another message in the hopes it gets through to you.

Noté 5 sur 5 étoiles

Highly Recommended

A.M Custom Clothing were fast, efficient and communicative during the entire process. Our order arrived days before we expected it to even when we had placed it last-minute. They are incredibly helpful and the product was exactly as requested, they are highly recommended.

27 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! We're really glad to hear everything arrived earlier than expected, especially with it being a last-minute order. We know how stressful those can be, so it’s great to hear the process felt smooth and supported. Really appreciate the kind words and recommendation!

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service! Great online platform for reviewing your custom design on the exact product and colour that you choose. Postage was quick and the custom T-shirts that I received are fantastic! I love that these guys print direct to garment. I will definitely use this company again 😁👍

26 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the awesome review! 😊 We're so happy you found the online platform helpful. And it’s great to hear the direct-to-garment print and speedy delivery hit the mark!

Can’t wait to work with you again next time 🙌

Noté 5 sur 5 étoiles

Lovely customer service and…

Lovely customer service and communication! The product came perfectly and the print looked wonderful

22 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! We're really glad to hear you were happy with the customer service and that the print turned out just right. Thanks again for choosing us!

Noté 5 sur 5 étoiles

Superb Service from start to finish

From the very outset every stage of our dealings with a.m. our experience was 1st class, characterised by highly knowledgeable staff who are excellent communicators and very approachable.

The product recommended is perfect for our needs (10 branded T-shirts for a newly formed band), is true to size/fit, keenly priced and arrived exactly when they said it would☺️

What more could a buyer want?

If this band ever takes off, we definitely know where we will be getting our merchandise from 😉🎸🎻🏴󠁧󠁢󠁳󠁣󠁴󠁿

17 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review!

We’re really glad to hear the T-shirts were a great fit, both in size and style, and that everything arrived on time! It’s always a pleasure helping new bands get started, and we’re so pleased the process felt smooth and straightforward.

Wishing you all the best as the band grows, and we’ll be here if you ever need more merch! 🎸

Noté 5 sur 5 étoiles

Really helpful

Really helpful - it was my first time buying shirts and after an awful experience with another company who made me feel stupid for not knowing every T-shirt type these guys were super patient, super helpful, and just absolutely amazing start to finish. They are my g to printing company 100%

13 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! Really sorry to hear about your experience with the other company, no one should be made to feel that way.

We’re so glad we could help and make things a bit easier. Don’t hesitate to shout if you ever need anything else!

Noté 5 sur 5 étoiles

T Shirt design

I put in an order for one T Shirt with custom print for anm event, and the customer service team were really helpful in checking the design and ensuring that the product arrived in time.

13 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks for the review! I'm so glad we could help get everything sorted in time for your event, I hope it all went brilliantly!

Noté 5 sur 5 étoiles

Team were brilliant helping us with…

Team were brilliant helping us with some branded tops for our work event. We have a tricky primary brand colour and they were super helpful helping us match as closely to our Pantone which no other companies have been able to do for us! Will definitely be ordering from again soon 😊

6 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the kind words and I'm really glad we could get the colour match sorted for you!

We're looking forward to working with you again soon! 😊

Noté 5 sur 5 étoiles

Fantastic print

I'm very happy with the t-shirts I received. My own design printed onto a dozen organic cotton t- shirts. The quality of the DTG print is fantastic, like it's part of the fabric. Great colours.

10 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks for the lovely review - great to hear you’re happy with the quality and the print!

We really appreciate you choosing us, and hope to work with you again soon!

Noté 5 sur 5 étoiles

Amazing service

Amazing service. They helped with a large order with a very quick turn around exceptionally well and were very good quality

18 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

High Quality Custom T

I recently received my order of T shirts for my son’s stag night from A.M. Custom Clothing and can’t rate my experience highly enough.
I was blown away by the easy to use ordering platform, excellent customer service and earlier than promised delivery date.
When the T shirts arrived I was really pleased and a little surprised by their soft, high quality feel, very impressive for the price paid. The images on the shirts of the groom and bride to be were sharp and crisp, no bleeding or fuzziness.
Everyone commented on the luxurious feel and quality of the material, this is not a ‘wear once for the occasion’ and hide it in the draw T, I’ll be wearing this one again and again. 10/10

19 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Outstanding quality, but delivery time could be better

This is updated version of my review.
Originally I gave 1 start and was upset about anticipated 3 weeks ETA.

Today I received my order. It took 9 day,
And the moment I opened the parcel I was _really_ surprise with outstanding quality of the print.
I wasn't expecting it to look SO good.

Even though I would love to have quicker delivery - the quality is waaay outweighs the delivery time

6 avril 2025
Avis spontané
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Réponse de A.M. Custom Clothing

I'm sorry to hear you're unsatisfied with lead times. I can see you placed your order a week ago, so you haven't waited three weeks.

We do advertise lead times clearly on our website and advise that you leave that long for delivery (12-14 working days for an order of this type), but that we do also usually deliver faster. You'll find this information here - https://support.amcustomclothing.co.uk/index.php/knowledge-base/what-are-the-lead-times/.

We sell products that are bespoke to you and made to order, so I hope you'll understand it's not just sitting on a shelf ready to ship to you next day. Our lead times include the time taken for our print and design team to carefully review, print/embroider, and prepare your order before dispatch.

We also advise customers who need their items sooner to contact us so we can try to accommodate their deadlines.

I can see your order should be with you sooner than three weeks, I'll ensure the details are emailed over to you. If you would like any other info or updates on your order like this one, please reach out to us and we'll be happy to help.

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