Tshirts arrived all bobbly on both outside and inside, like they've been washed wrong. Contacted team, had no response. Order portal and customer contact sheet won't recognise my order number. No way... Voir plus
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Tshirts arrived all bobbly on both outside and inside, like they've been washed wrong. Contacted team, had no response. Order portal and customer contact sheet won't recognise my order number. No way... Voir plus
L'entreprise a répondu
Once again a wonderful batch of graphic tees printed up with my designs produced beautifully by AM Custom. All you need to do is to open a warehouse somewhere in Europe - you'd clean up over here with... Voir plus
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The web site is easy to navigate and relevant information is easy to find. The prep team contacted me about how I wanted one of my printing areas to look.
L'entreprise a répondu
I was wanting to find a Fairtrade organic sustainable onesie and after much Googling & ChatGPT-ing I discovered that the ONLY product available was by the brand Neutral. I then discovered that the... Voir plus
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A.M. Custom Clothing is a wholesale provider of quality printed and embroidered clothing for uniform, workwear and retail. Building long term, trusting relationships with our clients through offering market beating, retail level service, and transparent communication. Always offering great value without compromising on quality or ethics.
Castle Drive 1, CH1 1SL, Chester, Royaume-Uni
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A.M Custom Clothing has been great to work with! Super flexible when we added additional product to our orders, great communication, and the print quality is amazing. We will definitely be using again :)
I ordered 19 custom shirts from A.M Clothing and they were great at handling our last-minute order. The rush shipping was a lifesaver! I needed the shirts for a football game the week after I placed the order & they got the shirts a day before the deadline that I needed them by! The shirts are of good quality, and the customer service from Rebekah was amazing! She was great with all the questions I had, and her replies were quick and efficient. I'd 100% recommend them for any personal or corporate use in the future.
Really pleased with my my customised work clothes for my small gardening business, the clothes and print are really good quality and the company obviously takes pride in the their work, thankyou again.
I ordered 10 men style t shirts in two colours for our charity event, with our charity logo on the front, and an affirmation at the back. A.M. Custom Clothing did a fantastic job, and got the exact purple right to represent domestic abuse. Their prices are very reasonable.
We will be returning to them for more merchandise. I would thoroughly recommend them.
Pauline Fynn
Founder and CEO
The Believe Foundation
I ordered 2 Heavyweight tees, 1 x Medium & 1 x Large.
Unfortunately there was an issue with the other - they used the wrong colour for embroidery.
However, after sending an email to customer service, Rebekah rectified this immediately and sent the corrected versions within the next week.
The quality of the t-shirts are incredible and so is the embroidery on the front. I would definitely recommend.
Ordered 15 custom "Rocker" T-shirts for my band and selected rush shipping. They arrived on the selected day without issue and are brilliant quality! I love how there isn't a large "Gildan" or "Fruit of the Loom" label on the back of the neck, just a tiny label indicating the size.
Brilliant quality, efficiency and customer service from this business, I will definitely be placing an order again with you in the future. Thanks for a smooth and stress-free experience! :)
I'd ordered a couple of T shirts for my personal use, and had chosen both a particular t shirt brand, and had stated there was no rush for the order to be fulfilled.
After a few weeks, I contacted the customer service team, just to check on the order, and the service I received was very good; they checked on the order and provided, and when the particular t shirt had run out, they kept me informed, and also provided alternative options for me to choose.
Once I received the order I was more than happy with the quality of the product and the printing service they provided.
Would easily, and hopefully will, use them again.
Fantastic customer service. My client loved their shirts.
This was an additional order from a previous order/design. Quick/efficient experience and again good quality , fairly traded t-shirts with huge colour range .
First class customer service, from my initial phone call right through to delivery. Highly recommended.
Had a very frustrating experience with a lack of clarity in communication leading to a significantly delayed order.

Réponse de A.M. Custom Clothing
Edited 17/12/24:
They did eventually come back to me by email, however it was was 2-3 days between each email, fortunately I had left enough time when ordering and providing the "required by date" a week in advance to get my issue resolved, and credit where it is due they just sent out the correct replacements without any argument. Because of this I'm happy to upgrade my review to 3 stars, however, I stand by my initial criticism that their communication is really bad, as even though they did send me the replacements, I still had no idea what was going on.
Original 1* review:
Ordered 15 T-shirts and needed them within 2 weeks so paid for and did a rush order as the 2 weeks was right on the border of a normal order. Didn't get any communication after the order confirmation acknowledging date requirement, no update on their website. Tried calling, they don't answer or respond to voicemail. Tried emailing, got a response 3 days later saying when the order was due to arrive, which was eventually the day before. This wasn't an issue, but wasn't a great customer experience. However when the T-shirts arrived I found that some of them were the wrong size, first i tried calling and got no response again, then tried emailing and still had no response, 3 days now and still no response. I ordered these for a specific event, if this issue does not get resolved in time then I will have no option but to get a chargeback on my credit card as what I currently have is no use.

Réponse de A.M. Custom Clothing
They had great attention to detail when checking the design and were always quick to respond. They also sent an email to check when the package arrived which was such a nice personal touch! Thanks Jess and all!
Recommend the company, just not the white t-shirt!
All was good until after one use sweat patches turned brown on the white. I washed it 3 times and they did not come out. Never before have I had this with a white item of clothing. Unfortunately ruined within one use and they obviously don't offer any compensation or returns.

Réponse de A.M. Custom Clothing
I had a large order of tshirts to place with a lovely custom design I made for a stag do in December, I first reached out to AM with a couple questions about the sizing of the garment I had chosen. All replies were very quick, very helpful & very friendly.
After placing my order I had misunderstood the expected delivery timeframes and reached back out for some help to change the order to a rush order, however Rebekah promised a delivery deadline before we were due to fly away.
The order arrived one day early (today) and I couldn't be happier with both quality & service from all aspects of this company. Highly recommend and dont be afraid to reach out with questions!
Thank you Rebekah & AM Custom Clothing Crew!
I have made a few orders with A.M. Custom Clothing now. The first order, an item was out of stock, they were very quick to contact me with alternatives. Another order I made a mistake with one of the prints and contacted them as soon as I noticed. They emailed me back the same day and sorted it all out.
All of the products I have received have been excellent quality and I look forward to using them again and again in the future.
Absolutely AMAZING service by Jess and the team. I required a very specific screenprinted Xmas jumper so sent emails to a dozen or more firms I found on Google. Jess responded within the hour, provided a very competitive quotation and the great quality garment arrived at my home just over a week later. Superb, thank you very much Jess and the team.
Steve.
Quality product, print and experience, thank you Jess for your help!
Easy to deal with, order process very simple, delivered before my deadline, print quality is excellent.
I'm absolutely stoked with the service I've received from AM Custom Clothing. Rebekah (my account manager) was brilliant right from the start. She was so patient, particularly when on the cusp of finalising the order, I realised I'd done a stupid thing and the whole order needed to be reconfigured.
When I received the t shirts there was a slight issue with the position of the print. When I contacted AM Custom Clothing about the problem I was half expecting to be guided towards some small print telling me that I'd have to accept them. But no, Rebekah arranged for the t shirts to be returned for inspection (with no cost to me) and they were reprinted without any argument, fuss or quibble.
In these times were it seems everyone is just out to make a fast buck without any care for service or standards it's incredibly refreshing to deal with an organisation with integrity.
My theory is everyone makes mistakes. It's how we deal with them that's important. I can't recommend AM Custom Clothing enough and I'm looking forward to placing my next t shirt order with them.
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