Well it starts with the ease of scheduling, that's convenient. Then the promptness of the techs, they showed up when they were scheduled. The technician complete knowledge and expertise in what he was... Voir plus
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Lisez les avis des autres
The guys that show up at the house are always absolutely wonderful, polite, Clean and professional. But we recently had an alarm go off, and the person on the phone helping us was less than helpfu... Voir plus
L'entreprise a répondu
American Alarm has been great for our facility all these years. They call regualrly to remind us of upcoming inspections. They have a fast service response and are able to troublshoot complicated is... Voir plus
L'entreprise a répondu
I have been a customer now for over 30 years. Always received prompt and courteous service from anyone I have spoken with from sales department to installers to the central Station employees ( and ear... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de surveillance
- aussi dans
- Agence de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de systèmes de sécurité
- Installateur de systèmes de sécurité
À propos de American Alarm and Communications, Inc.
Écrit par l'entreprise
American Alarm – Local Security Company Serving New England Since 1971
American Alarm is a New England–based security company providing professional alarm monitoring, security system installation, and life-safety protection for homes, businesses, and government facilities. Founded in 1971, we have protected residential and commercial properties for over 55 years.
We are a locally owned and operated security provider. Our employees live and work in the same New England communities we serve.
Residential and Commercial Security Services
American Alarm designs, installs, and monitors customized security systems for:
• Single-family homes and apartments
• Small and mid-sized businesses
• Large commercial facilities
• Multi-location businesses
• Public institutions
• Private institutions
• Government buildings
We hold federal and state security clearances for government projects.
Our integrated security solutions include:
• Intrusion detection systems
• Burglar alarms
• Access control systems
• Keycard and credentialed entry systems
• Digital video surveillance (CCTV)
• Proactive video monitoring (AVM)
• Fire alarm systems
• Life-safety systems
• Environmental monitoring
All systems are monitored 24/7 by our professional monitoring team.
24/7 Alarm Monitoring and Rapid Response
American Alarm provides 24-hour professional alarm monitoring with fast response times.
• Priority alarm signals answered in 20 seconds or less
• Phones answered by live representatives
• Same-day service availability for priority requests
• Field technicians dispatched quickly
Our technicians are:
• Licensed
• CORI-checked
• Professionally trained
We invest in ongoing training and modern security technology to maintain consistent service standards.
Local Expertise. Long-Term Commitment.
Security requires experience, attention to detail, and reliable service. Our team helps customers evaluate system options and select solutions that fit their property, risk level, and compliance requirements.
American Alarm has delivered trusted security system installation and alarm monitoring across New England for more than five decades.
Coordonnées de contact
297 Broadway, 02474, Arlington, Etats-Unis
- 781-641-2000
- jlafond@americanalarm.com
- americanalarm.com
4,7
Excellent
759 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Technician came out very late and…
Technician came out very late and quickly fixed our issue.
1 octobre 2026
Well it starts with the ease of…
Well it starts with the ease of scheduling, that's convenient. Then the promptness of the techs, they showed up when they were scheduled. The technician complete knowledge and expertise in what he was doing. Overall from the person who scheduled the appointment to the technician in the field doing the work to the monitoring department, billing department, y'all seem to have it all together. Great job to everyone 👍
8 octobre 2026
à good and efficient representative
7 octobre 2026
Technician was very knowledgeable and…
Technician was very knowledgeable and very customer related. Has the right attidude.
24 septembre 2026
What I like is the professionalism that…
What I like is the professionalism that you guys have and the awesome customer service
24 septembre 2026
I've already answered this
2 octobre 2026
$665 and didn’t fix my issues
23 septembre 2026
Service staff is excellent and very…
Service staff is excellent and very knowledgeable.
30 septembre 2026
Polite service
22 septembre 2026
Réponse de American Alarm and Communications, Inc.
Thank you for your feedback! Treating our customers and their property with courtesy and respect is an important part of every service visit. If you require any further assistance, please feel free to contact us.
Sincerely - The American Alarm Team
Very prompt and friendly service!
21 septembre 2026
Réponse de American Alarm and Communications, Inc.
Thank you for the great feedback! We know our customers’ time is valuable, so our technicians aim to service systems quickly and efficiently without sacrificing the thoroughness needed to get the job done right. We look forward to providing the same quality service in the future.
Sincerely - The American Alarm Team
Réponse de American Alarm and Communications, Inc.
Thanks for leaving a review. Our team works hard to make every interaction smooth, respectful, and reassuring from start to finish. Please let us know if we can be of further assistance.
Sincerely - The American Alarm Team
Réponse de American Alarm and Communications, Inc.
Thank you for your feedback! We’re proud of the care and professionalism our team brings to every job, and we’re glad this was reflected in your recent service visit.
Sincerely - The American Alarm Team
Bobby and the service office staff was…
Bobby and the service office staff was very helpful and accommodating
24 septembre 2026
Réponse de American Alarm and Communications, Inc.
Thank you for the kind words. We’re glad Bobby and our service team were helpful and accommodating and that our team was able to identify and correct the system issues. We’ll be sure to share your feedback with the team.
Sincerely - The American Alarm Team
I called for help resetting after…
I called for help resetting after battery replacement I was to receive a call back never happened. We left the house returned three days later had to call again
17 septembre 2026
Réponse de American Alarm and Communications, Inc.
Thank you for letting us know. We will let the manager of the team involved know to address this with their employees.
Sincerely - The American Alarm Team
Réponse de American Alarm and Communications, Inc.
Thanks for your review! Providing a smooth, hassle-free service visit is exactly what our team aims for, and we’re glad we delivered. Please let us know if we can be of further assistance.
Sincerely - The American Alarm Team
Courteous and professional
23 septembre 2026
Réponse de American Alarm and Communications, Inc.
Thank you for your feedback! Courtesy and professionalism are standards we expect from every member of our team, and we’re glad that was reflected in your experience.
Sincerely - The American Alarm Team
Réponse de American Alarm and Communications, Inc.
Thank you for the kind words! We’re glad our service technician was friendly, helpful, and made your on-site service experience a positive one. Let us know if there is anything else we can assist with.
Sincerely - The American Alarm Team
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