CC charged July 10. Order anticipated to arrive July 20. Tracking shows it spent July 13-18 traveling the 33 miles from Sumner, WA to Seattle. Certainly not the choice of anyone who’s in a hurry.
L'entreprise a répondu
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Lisez les avis des autres
Overpriced terrible quality they were, tight in the arms loose in the gut, paper thin see-through, and the most astounding part literally still short! Tried to return customer service is abysmal refus... Voir plus
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Easy to order, easy exchange or return and great value for the quality! Only contact has been online and haven't needed any additional assistance due to simple process online.
L'entreprise a répondu
6'9" / 280 here. American Tall has hit a homerun with their offerings. This is the first and only place that I can go shop and be certain that they will have my size. In fact, it's literally change... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
American Tall makes quality clothing for tall men from 6'0" to 7'1" and tall women from 5'9" to 6'6". Designed thoughtfully and engineered proportionately to ensure the best fit possible. A family business since 2015, and now a leading brand in the tall community worldwide.
Coordonnées de contact
Etats-Unis
- americantall.com
3,5
Moyen
343 avis
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American Tall cancelled my order with no explanation
I placed an order 11 days ago. A couple of days ago, after having heard nothing from them and seeing that nothing has shipped, I wrote a short review online stating that fact. From other reviews, I've seen this has been a chronic problem with this company. Well, today - i received a cryptic message saying that they've cancelled my order. No discussion, no reason given. Just - you're cancelled. I can't think of another business I've ever dealt with that has unilaterally cancelled an order without at least an explanation. I guess maybe they don't like it when customers give (honest) critical feedback on a public forum. They aren't worth the hassle. Lots of other places to buy clothes.
7 janvier 2026
Avis spontané
Réponse de American Tall
We're very sorry for your experience with us, your feedback is valuable and will be forwarded to our concerned team. If you can please provide your email address and order number here, we'd like to look into this further: https://americantall-gen.ada.support/chat/
Additionally, we do not cancel orders based on customer reviews. We appreciate all feedback from customers, and use it to improve our operations wherever we can. You can use this link to ensure it goes to the correct team if there's anything in particular you'd like us to review: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
No Floods Here!
I bought these pants for my 6' daughter for Christmas, and let me tell you, Christmas morning was basically a Hallmark movie. She was blown away. Not only are these pants actually long enough (a Christmas miracle), but she can put them in the dryer without fear. No air-drying rituals. No post-laundry disappointment. Just pants that stay long. I ordered two sizes since tall-girl sizing can feel like a gamble, but the exchange was painless and totally free. Honestly, smoother than most holiday returns. She’s so happy that I’m pretty sure I’ve already locked in her birthday gift. We are beyond thrilled to finally find clothing made for tall women instead of pretending cropped pants are a “style choice.” Highly recommend!
25 décembre 2025
Avis spontané
Réponse de American Tall
We are so happy to hear this! Thank you so much for the kind words. We understand the disappointment of not having long enough pants, and its stories like these that fuel our passion for making Tall clothing. We're so happy your daughter had a lovely Christmas, and finally has pants long enough for her height!
I am a 6’3” female with a 38” inseam…
I am a 6’3” female with a 38” inseam and have been making purchases from American Tall for years and have not one time been disappointed!!! No more high waters for me!!!!
22 décembre 2025
Avis spontané
Réponse de American Tall
We're so happy to hear you finally have clothing that fits you! This is the reason we work so hard to deliver quality items, catered to the Tall Community, as everyone deserves comfortable, well-fitting clothing!
Absolutely incredible quality clothing…
Absolutely incredible quality clothing for great prices!!! My brother is 6’9 and he’s beyond happy I found American tall! Highly recommend everyone to go shopping at American tall they have everything!!!
6 janvier 2026
Avis spontané
Réponse de American Tall
We're so glad your brother is enjoying our clothing, thanks for the support! Tall is our passion, and we love being able to deliver quality clothing tailored to your height!
Rigid and unreasonable exchange policy
*Update*
They waived the return fee after this review. I didn't bother purchasing another pair in a different size due to this experience. Upgrading them from a 2* to 3* review.
I have very tall people in my family and decided to order PJ pants for three of them. First order ever.
Fyi: Return/exchange policy: return for a $9 fee or exchange for the same product for free.
One of the 3 PJ pants did not fit. I wanted to exchange for a different size. The colour I bought was not available in the new size. I contacted them to request a new size in any other colour. They refused. Said I would need to return them item (ie. pay the $9 return fee) and make a new purchase for the correct size in the new colour.
The rigidity here seems unreasonable. We are potential lifelong customers of American Tall due to having extremely tall people in the family (6'3, 6'4, 6'10) ... and they lost me on my first purchase with this one interaction.
5 janvier 2026
Avis spontané
Réponse de American Tall
We're very sorry for your experience, your feedback is valuable to us and has been passed along to our concerned team. As per our policy, we only allow size exchanges for the same style and color as originally purchased. This is due to system limitations, and we're unable to make exchanges in different colors.
Someone from our customer experience team has reached out to help provide a resolution to this issue, please let them know how you'd like to proceed with their options, or if you have any further questions.
Customer service is excellent
Customer service is excellent. I no longer have trouble finding pants to fit in length. Thank you American Tall! Highly recommend American tall. Great quality!
24 décembre 2025
Avis spontané
Réponse de American Tall
Thank you for the support, it means the world to us! We're always happy to hear when customers can finally have clothes that are long enough! Stand Tall and Proud.
My daughter is 6’2.5” and is thrilled…
My daughter is 6’2.5” and is thrilled to have found a site where the sleeves actually go to wrist and her ankles are covered. She is 15 and she likes the style. Most tall sites only have stuff for the older group but she loves this site
25 décembre 2025
Avis spontané
Réponse de American Tall
We're so happy to hear your daughter finally has clothes that fit her height! Thank you for your support, and we look forward to continue providing stylish clothing for all ages!
Satisfied customer
I live in London England and I get my jeans from here because they are great quality and great fit and I think the price is quite reasonable.Im 6”6 and the tall fit jeans (38 leg) in England are no where near as good quality as these!! Totally recommend
11 décembre 2025
Avis spontané
Réponse de American Tall
We're so happy to hear you're enjoying our jeans! Thank you so much for your support. Please feel free to get in contact with our customer experience team if you ever have questions!
The Only Place I Shop for my Husband
American Tall has been a wonderful reliable company that caters to men who may be hard to shop for in the average store. My husband is really slim and tall and it has been a RELIEF to find Anerican Tall for him. American Tall has never disappointed me and my husband absolutely loves everything I buy for him. This IS our store from now on. I don't buy pants for my husband from anywhere else.
5 décembre 2025
Avis spontané
Réponse de American Tall
We're so happy to hear this, thank you for the kind words. We love being the go-to store for our Tall customers, as we understand how hard it can be to find quality items that fit your height! We appreciate you and your husbands support, and look forward to continue providing you quality Tall clothing!
The sweats were perfect
The sweats were perfect. My son is 6’9” and they were a perfect fit. The only problem is we went back to get another pair and they were completely sold out of every color and every size.
25 décembre 2025
Avis spontané
Réponse de American Tall
We're sorry the sizes were sold out! You can always sign-up on the product page to be notified when they come back in stock. Please don't hesitate getting in contact with our customer experience team if you ever have questions!
American Tall Clothing is awesome!
I LOVE all of my American Tall clothing. It's so great to have pants and shirts that are actually made for tall people. This is a wonderful company with GREAT customer service too!
3 janvier 2026
Avis spontané
Réponse de American Tall
We're so glad you love the clothes purchased from us. Tall is our passion, and we love delivering quality clothing, tailored to your height! Thanks for the support!
Quality Company…
I am so grateful that I found American Tall for my son who is tall and slim! The pants we ordered fit perfectly. The material and quality of stitching is top notch! We will be ordering in the future from American Tall!
9 décembre 2025
Avis spontané
Réponse de American Tall
Thank you so much for your support, we're glad you found us! We're looking forward to continue providing quality Tall clothing to your son!
I found a coat that fit
I found a coat that fit, it was a little bit long on the sleeves.
19 décembre 2025
Avis spontané
Réponse de American Tall
We're glad to hear the coat fit! If you ever have questions, please don't hesitate getting in contact with our customer experience team.
I FEEL SEEN
I’m 6’ tall and a woman and it fits perfectly!! Sleeves are long enough!! Teared up a little bit!!! But mostly that little card that y’all pack in that says “we wish we could be there with you”? I did cry, that was the sweetest thing. Thank you for what you’re doing for us.
30 décembre 2025
Avis spontané
Réponse de American Tall
We're so happy to hear this, thank you so much for the kind words and support. Its messages like these that fuels our passion for providing our customers with Tall Clothing! We're so glad you finally feel seen!
I just bought 2 more blazer's for my…
I just bought 2 more blazer's for my son. He has the same style in several other colours and they look amazing on him. He is 6'4" and has very long arms that makes it difficult to find a good blazer but this style is fantastic. Material is forgiving and doesn't wrinkle.
28 novembre 2025
Avis spontané
Réponse de American Tall
We're so glad to hear your son is enjoying the blazers. Thanks so much for your support, it means the world to us!
I love everything that I purchase
I love everything that I purchase. The fit the length everything was great. With me being a tall woman it can sometimes be very hard to find the right length in pants. American Tall even has great quality. I will be purchasing from American Tall for a long time.
30 décembre 2025
Avis spontané
Réponse de American Tall
We're so glad you've loved everything purchased with us. We understand how difficult it can be finding clothes not only comfortable but long enough! We're happy you found us!
No customer support
*Update: A customer rep messaged me back. They were able to resolve the issue and I have received a full refund.
———————————-
They shipped me the wrong item and I’ve been trying to reach someone for assistance. I ordered a jacket and instead was sent a shirt. I have not been able to speak to customer service rep. This was my first time ordering from this site. Very disappointing experience. All I want is a refund. It’s unfortunate that us tall folks already don’t have a lot of options and the options that are available, drop the ball. Please get it together American Tall. Attend to your customers so you don’t lose them.
17 décembre 2025
Avis spontané
Réponse de American Tall
We're very sorry for your experience. Due to the holiday season our customer experience team is experiencing a tremendously high number of tickets which is causing some delays in our response times (3-4 business days). Please rest assured, this is not our standard, and we appreciate your patience and understanding. We can see you're currently in contact with our team, please let them know if you have any further questions.
Perfect fit
Finally a company that makes size tall for folks that aren't big and tall. The pants that I bought fit my 6'4 son perfectly and the service was great.
Thank you!
1 décembre 2025
Avis spontané
Réponse de American Tall
Thank you for your support, and appreciate the feedback! We take pride in delivering quality clothing to the Tall Community.
Very nice T Shirts and hoodie!
I ordered 2 long sleeve T Shirts and a zip up hoodie jacket for my son. They are good quality and fit very well. I ordered Large Tall, he is 6'4". The sleeves and length are perfect.
25 décembre 2025
Avis spontané
Réponse de American Tall
Thank you so much for your support, we're so glad everything fit perfectly.
Lovely slacks
Lovely slacks, I had already ordered some others and these came in last. They were a little snug so I had to return /:-( (this was my fault, should have sized up) I would definitely order again
15 décembre 2025
Avis spontané
Réponse de American Tall
We're so happy to hear you like the slacks, thanks for sharing. Please let us know if you ever have questions!
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