I strongly advise against contacting this "insurance company .."! On July 2, 2025, I signed an insurance contract with them for a new Honda CR-V car, for which I paid $560 at once ..! Two weeks later,... Voir plus
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Horrible experience with this company. Two days after filing accident claim they told me they didn’t even talk with another party and no definite answer when their claim investigation will be complete... Voir plus
0 stars intended, 1 star so I can write my experience about these people and also to warn everyone of how HORRIBLE their customer service is. Please hope you don't get hit by one of their drivers bec... Voir plus
Tried canceling my policy for 2 months because found better deal at The Hartford. Had to send declaration page, hand written note stating reason of cancelation for the to "review". I was told that my... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Anchor General Insurance Company is a San Diego based company specializing in providing non-standard private passenger automobile liability and physical damage coverage in California, Arizona and Texas. Anchor General Insurance Company’s policies are managed by Anchor General Insurance Agency, Inc., a program administrator. Anchor General Insurance Agency, Inc. manages several exclusive automobile insurance programs in California, Arizona, and Washington with anticipated expansion into a number of additional states and products. Additionally, Anchor General Insurance Agency of Texas, Inc. manages the exclusive automobile insurance program in Texas.
Coordonnées de contact
10256 Meanley Drive, 92131, San Diego, Etats-Unis
- 800-542-6246
- anchorgeneral.com
1,8
Bas
159 avis
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HORRIBLE COMPANY
I have never in my life experienced such horrible experience with a company. We waited for months to get the process going after our accident. Now after the claim was approved our car has been in the shop for 3 weeks and Anchor is not responding to anyone. We have a new baby and have stressed that we need a car and they are ignoring us. I am in shock and very upset by how poor this organization is.
4 mai 2022
Avis spontané
Réponse de Anchor General Insurance Agency, Inc.
Thank you for taking the time to inform us of your experience. After review of the file, your body shop submitted a supplement estimate for the vehicle repairs. A supplement payment was issued today and will be sent to the body shop directly. Should you require any additional assistance, please call us or email us at claims@anchorgeneral.com and list the claim number on the subject line.
This insurance sucks
This insurance sucks , they never wanna answer they hit my truck I pay full coverage and they don’t wanna answer they suck
20 avril 2022
Avis spontané
Réponse de Anchor General Insurance Agency, Inc.
We thank you for taking the time to provide feedback. Unfortunately, we don't have sufficient information to locate your claim. We would like the opportunity to resolve your concerns. Please contact us at claims@anchorgeneral.com and list the claim number on the subject line along with a good callback number. We look forward to resolving this matter for you.
How does this place on “trust” have a 4…
How does this place on “trust” have a 4 and above rating, highly doubt they’re real reviews from actual clients. This insurance is a headache, they don’t answer! Those assigned to claims don’t care and will continue to dodge your call. Your client hit my car and you guys have been handling my claim poorly. Is this some sort of insurance fraud.
19 avril 2022
Avis spontané
Réponse de Anchor General Insurance Agency, Inc.
We would like the opportunity to address your concerns. Unfortunately, we are unable to locate your claim number with the information provided. Please email us at claims@anchorgeneral.com and list your claim number on the subject line. We will then contact you accordingly. We look forward to resolving this matter for you.
Pauline Holloway was amazing at…
Pauline Holloway was amazing at explaining my insurance policy. She answered all my questions and fixed the name on my policy. I hope I get to work with her again in the future.
15 mars 2022
pauline was awesome.
6 mars 2022
Excellent service
23 février 2022
Is the worst company for car ensures
Is the worst company for car ensures. I was paying my full covered and they never peid my window broke. I was paying 243.00 per month is it really trash.
18 février 2022
Avis spontané
Réponse de Anchor General Insurance Agency, Inc.
Hello Eduardo. My apologies for the inconvenience. Please feel free to reach out to our existing claims department for more information at 1800-542-6246 between 8am-5pm PST
Horrible Overall Experience
I recently signed up for Anchor insurance and overall it's just been a bad experience. It is always a hassle to simply pay my car insurance, could not do it online because my "browser was too new", and they are not willing to waive off the service fee in any other form of payment. This may sound unreasonable but I originally signed up for anchor under the reasoning that paying and even viewing my account info was going to be easy and simple but so far it hasn't. I recommend going somewhere.
5 février 2022
Avis spontané
Réponse de Anchor General Insurance Agency, Inc.
Our apologies for the inconvenience. We are actively updating our abilities for our customers to make these payments online. Please call our customer service department again for additional assistance.
Thank you so much for your assistance.
15 novembre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad you were able to get the help you were looking for. Thank you for your business.
Pauline was so kind and helped me with…
Pauline was so kind and helped me with exactly what I needed.
3 novembre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad Pauline was able to assist you. We appreciate your business and thank you for your time.
Easy experience and didnt take to long
2 novembre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad you were able to get the help you were looking for. Thank you for your business.
Pauline Holloway had great customer…
Pauline Holloway had great customer service when I called in today to make some changes to my account.
29 octobre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad Pauline was able to assist you. We appreciate your business and thank you for your time.
Yes. Yes yes
Yes, they treated me well, thank you, but there are days when there are people who do not take good care of me, but right now the receptionist Marta took care of me Very well, thank you for your attention today and I thank you for the surveys what you do
15 octobre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad you were able to get the help you were looking for. Thank you for your business.
Jessica
Not insured by an or but you guys r awesome Jessica’s attitude and knowledge were a definite 10 She deserves a RAISE
8 octobre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad you were able to get the help you were looking for. Thank you.
Horrible company violated my rights and…
Horrible company violated my rights and I have no doubts they will violate yours all well . I’m filing a lawsuit if they deny my claim for not properly handling my claim.
5 octobre 2021
Avis spontané
Réponse de Anchor General Insurance Agency, Inc.
We are sorry about your experience. We will be happy to review your account with us and see if we can resolve any issues you may have. Please call us at(800) 542-6246 M-F 8:00am-5:00 pm PST to review.
Great Service Experience
I had inadvertently allowed my ins policy to laps and called
Anchor General since I couldn't pay the bill on the website. After a few minutes, I was greeted by Ms. Pauline Holloway. She was very professional and courteous, and all round, it was a pleasurable(dare I say FUN?) experience.
30 septembre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad Pauline was able to assist you. We appreciate your business and thank you for your time.
Réponse de Anchor General Insurance Agency, Inc.
We are glad Pauline was able to assist you. We appreciate your business and thank you for your time.
Nice and quick service!!
28 septembre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad you were able to get the help you were looking for. Thank you for your business.
Martha was really helpful and explained…
Martha was really helpful and explained my question precise.
13 septembre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad Martha was able to assist you. We appreciate your business and thank you for your time.
Jackie was very courteous and helpful…
Jackie was very courteous and helpful with providing me new ID cards. Great customer service!!
2 septembre 2021
Réponse de Anchor General Insurance Agency, Inc.
We are glad Jackie was able to assist you. We appreciate your business and thank you for your time.
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