Anima Avis 

The website seems to work well, although it's a struggle to answer all the questions within the time limit.
Could be improved by allowing you to upload pdf's as well as photos and videos, as letters from the hospital take a long time to get to the GP.

I've found this practice to be very responsive and efficient.

Many thanks

Mrs T

Anima comes gets a lot of bad press but I’ve found it to be very good. Used multiple times for my husband, mother and me. Once you get used to it it works well

I got my appointment in a few minutes after i requested

Using this way of contacting your doctor is so good. Sometimes I can be number 1 in the queue on the telephone but it still takes a long time sometimes
The surgery picks up Anima requests in minutes and is dealt with super fast
I highly recommend although the speed of reply could be slower at other doctors I guess
Anyway, give it a go

Excellent response to anima request - seen within 1 hour and referred on for further investigations. Very professional assessment- given clear potential diagnosis and plan of action by Dr Ali. Fantastic service at Hereward Gp surgery in Bourne .

Fast response 👌

Excellent service helpful courteous and ptoi

Very very good

The request on Anima was processed very quickly by Southend Coastal Services. I received a phone call back. Got an appointment organised. And a response on Anima. All worked very well.

Lets make it as hard as we can to make an appointment to look after our health and families wellbeing.
It almost like the dont want us making appointments to see the GP to save money.
Anima site telling me im already registered via NHS so I go to NHS app for it to tell me I already have an account with anima. Im told to contact my GP. I have now been on hold for 2 hours. My son needs to see a doctor asap, why is this so complicated. I used to pick a phone wait for a person to answer and help. Now I have to fill out god knows how many forms, link accounts, and when nothing work ring them anyway. The whole system is a waste of time

Lovely helpful Receptionist very positive experience

Quick response excellent

On this occasion after contacting anima first thing this morning i was given a telephone consultation within minutes followed up by a face to face when i seen a very pleasant young doctor who gave me a very through examination

As always, quick response, excellent service and prompt through Anima. I cannot fault the Surgery at all; I have consistently received the highest level of care. Much appreciated.

Great service to use fast and simple, thank you

Perfect, on time and to the point service. Now, I am waiting for an urgent appointment to see the specialist. Thank you.

Anima is a very quick and easy way to get a message to the GP and for them to reply. Much simpler than telephoning!

One of the best GP in Birmingham, must of the doctors are experts fantastic and care about patients. Fast response if you request any, well manager and everything is on the line. Polite staffs, responsible worker. Trustible GP.

Very easy to use and
all completed satisfactorily very quickly and it wasn’t even a serious matter!
Thank you so much