Anne Health Avis 

174
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

So far has been great. Everyone is really friendly and support outside of appointments is fast and useful, I haven’t waited more than 24 hours for an email response. The only real issue has been the w... Voir plus

Noté 5 sur 5 étoiles

I have been with Anne Healthcare for over a year now for my daughters medical care. Anne Healthcare have been an absolute lifesaver for us both, I get a friendly face checking in and my daughter gets... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Despite working at capacity, they’ve really looked after me, from my first nervous phone call to technical questions about prescription renewals. If I were to do it all again it would definitely be wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service provided is 2nd to none. Staff are always very helpful and supportive. They are always available via email or phone to answer any questions. They are respectful of your wishes. The treatme... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique spécialisée
  2. aussi dans
  3. Clinique
  4. Conseiller santé
  5. Médecin
  6. Service de référencement de médecins

À propos de Anne Health

Écrit par l'entreprise

Anne Health provides subscription-based, gender-affirming healthcare for trans and non-binary people of all ages.

Our fully remote service offers access to hormone replacement therapy (HRT), puberty blockers, mental health support and ongoing clinical oversight, including access to local blood tests. We also provide expert guidance and monitoring to those who are self-medicating.

With flexible membership plans, personalised care and real human support at every stage of your transition, we make accessing high-quality healthcare safer, easier and more compassionate.

There’s no gatekeeping and no unnecessary delays — just evidence-based, person-centred care from qualified clinicians who respect your autonomy.

Whether you're seeking long-term support, harm-reduction guidance or just have questions, we’re here for you, with informed consent at the heart of everything we do.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(174)

116 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

They charge you £200 out of the gate…

They charge you £200 out of the gate without telling you that a passport is required to even fill out their forms.

Very long and unnecessary questionaire, that doesn't even save it's contents for later so you have to start all over again every time.

So I am stuck after paying out £200 with no ability to continue - that was my HRT money for next month so now I'm screwed.

15 décembre 2025
Avis spontané
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Réponse de Anne Health

We're really sorry you've had such a frustrating experience, and we completely understand how disappointing this must be.
We called you as soon as we were back after the Christmas break to talk this through and explain why we need photo ID (it's to protect both the service and our patients, and helps to keep everyone safer). We know this requirement can feel like an extra hurdle when you just want to access care.
We've refunded your setup fee so you're not left out of pocket. We've also shared some information about free ways to get ID if you'd like to continue with us – and your chosen name would be what we use throughout. You're welcome to email us if you'd like to chat more about this.

Noté 5 sur 5 étoiles

I often find myself wishing for better…

I often find myself wishing for better writing skills to truly capture the amazing kindness of these people. Words seem inadequate, yet they really saved my MTF child's life. My child was struggling with NHS treatment, but Anne Health made the process straightforward and continues to provide outstanding support. Their professionalism is matched by their friendliness and helpfulness. Our gratitude towards them knows no bounds.

28 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for sharing this with us. Your words mean more than we can easily express, and we’re deeply honoured to have been able to support your child and your family.

We know how difficult and distressing it can be when care feels inaccessible or overwhelming, and we’re very glad that we could make the process clearer and provide the ongoing support your child needed. Hearing that our team’s professionalism, kindness, and approach have made such a meaningful difference reinforces why we do this work.

Thank you again for your trust and for taking the time to leave such a heartfelt review!

Noté 5 sur 5 étoiles

person centred care

Every team member I’ve spoken with at anne health has been incredible, professional & compassionate. When I’ve had questions or needed information, it’s felt safe to turn here, and for that I’m so appreciative.

11 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for your kind words. We’re really glad to hear that every interaction with our team has felt professional, compassionate, and safe, that’s incredibly important to us.

We truly appreciate your trust in Anne, and thank you for taking the time to share your experience.

Noté 5 sur 5 étoiles

Anne Health has consistently gone above…

Anne Health has consistently gone above and beyond, far surpassing our expectations from the very first interaction. In a world where challenges for transgender individuals seem to grow, Anne Health has been a soothing presence amidst the chaos. Both the clinical and administrative teams excel, providing exactly what we need. Thank you for being exceptional in every way.

25 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for your kind and thoughtful words. We’re truly honoured to have been able to support you, and it means a great deal to hear that our team has been able to provide both the clinical and administrative support you needed.

Knowing that our work can offer some calm and clarity in the midst of life’s challenges is exactly why we do what we do. We’ll be sure to share your feedback with the whole team!

Noté 5 sur 5 étoiles

I’ve been with Anne’s health for just…

I’ve been with Anne’s health for just over 3 months and what they’ve done to help me on my journey is phenomenal highly recommend

23 décembre 2025
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Réponse de Anne Health

Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience with Anne Health over the past three months has been helpful on your journey.

We really appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Anne Health have been an absolute life saver for me…

Anne Health have been an absolute life saver for me. They are truely caring and so good at keeping in touch and answering all my questions with compassion. I can't thank the whole team enough - just thank you xxx

22 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for your kind words! We’re really glad to hear that our team could support you and answer your questions with care and compassion.

Your feedback means a lot to all of us and we’re so grateful for your trust!

Noté 5 sur 5 étoiles

Anne Health is a lifesaver

Anne Health is a lifesaver. Wonderful, caring, empathetic and enthusiastic staff and a very quick and respectful intake process. All in all, very worth the money. On the NHS I would have had to wait years to be seen. With Anne, I barely had to wait a month!

22 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for your kind words! We’re thrilled to hear that our team could provide quick, compassionate, and respectful support, and that the intake process felt smooth and efficient.

Knowing we could make a difference compared to long NHS waiting times means a lot to us.

Noté 5 sur 5 étoiles

Anne Health has saved us and has…

Anne Health has saved us and has exceeded expectations every single time from first contact ongoing. In a climate where things are consistently more difficult for transgender people, Anne Health has been this calming anchor in the storm. Clinical and admin staff are out outstanding and go above and beyond, thank you for being everything we need

21 décembre 2024
Avis spontané
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Réponse de Anne Health

Thank you so much for these incredibly kind words. Our whole team works hard to be that steady, caring presence, and hearing that we've succeeded in doing that for you is genuinely wonderful.

Noté 5 sur 5 étoiles

Attentive, patient-focussed team

Every interaction with the team at Anne Health has been fantastic. From the admin staff to the clinicians, they're attentive and 100% patient-focussed – professional, kind and supportive. Exactly the way that trans healthcare ought to be.

20 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for these wonderful words. Hearing that every interaction has felt attentive, kind and genuinely patient-focused is exactly what we're striving for. We're grateful to be providing the kind of care that trans healthcare should always be.

Noté 5 sur 5 étoiles

Excellent Staff

The people here went above and beyond to make me feel welcome and taken care of.

20 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for this lovely feedback. We're really glad you felt welcomed and well cared for – that means a lot to us.

Noté 5 sur 5 étoiles

We've had a very positive experience…

We've had a very positive experience with Anne Health which has enabled my 18 y.o. daughter begin her transition journey. The process is just as described on the website. Being in Ireland wasn't an issue, we had bloods done at doctor365 (60 euro) and our nearest Life Pharmacy had no problem with issuing the prescription (20 euro p/m). Anne are always very responsive to emails at all times. I really don't know where we'd be without them, so thank you sincerely to all the team there and keep up the invaluable work!!

1 août 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for sharing your experience. It's wonderful to hear the process worked smoothly for you in Ireland, and your kind words about the team's responsiveness mean a great deal to us. Thank you for trusting us with your daughter's care.

Noté 5 sur 5 étoiles

No complaints

I get my HRT prescriptions fast, my blood tests are in a highly accessible location and would continue to be so in almost every area, all of my enquiries are answered in a helpful and timely manner, and they were able to direct me towards external clinical psychologists who are able to provide me with a formal gender dysphoria diagnosis. The process around receiving gender-affirming care also involves informed consent rather than gatekeeping and having to jump through hoops, which is a massive relief.

20 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you for this thoughtful feedback and that our informed consent approach has felt like the relief it should be. We're glad we could support you in finding the right care, and we appreciate you taking the time to share this.

Noté 5 sur 5 étoiles

Amazing

Very supportive, faster than NHS, professional, Looks after your physical and mental well being.

20 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for the kind words. We're really glad our support has felt professional and caring, and that we've been able to look after both your physical and mental wellbeing. We appreciate you sharing this.

Noté 5 sur 5 étoiles

ABSOLUTELY WONDERFUL

I wish I was good at writing, so I could express just how wonderful these lovely people are. I feel my words aren't going to do them justice. But they saved my MTF child's life, they were in despair with their treatment on the NHS. Anne Health not only made everything easy but were and indeed still are all round excellent. Helpful, friendly but still very professional. We really can't thank them enough.

19 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for these incredibly heartfelt words. Knowing that we've been able to support your daughter through such a difficult time, and that our care has made a real difference, means absolutely everything to us. Thank you!

Noté 5 sur 5 étoiles

They treat you like a real person with…

They treat you like a real person with feelings!! They also take regular blood tests and check in to make sure you’re doing ok. They do a fantastic job and are always on hand if you need something. Thanks 🏳️‍⚧️❤️❤️

19 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for this lovely feedback. We're really glad you've felt seen, cared for, and well supported throughout. It means a lot to us that you know we're always here when you need us. 🏳️‍⚧️❤️

Noté 5 sur 5 étoiles

Lifeline!

Anne Health have been an absolute lifeline for our daughter.
In such a hostile sociopolitical climate, we were running out of road to get our daughter the support she needed. Now she’s being properly looked after, with thorough and comprehensive healthcare.

19 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for sharing this. We're so glad we've been able to provide your daughter with the thorough, comprehensive care she needs, especially during such challenging times. Knowing we've been a lifeline for your family means the world to us.

Noté 5 sur 5 étoiles

Highly recommend this company

I want to thank the company for their help with my transition and getting it started every single person that I have had help me has been beyond amazing, kind and helpful in every way. Everyone is so polite and friendly and it has made my experience so much easier for me and stress free they have gone above and beyond doing more than I have expected. I am very greatful and appreciative.

1 octobre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for these wonderful words. We're absolutely delighted that everyone you've worked with has made your experience feel easier and less stressful – that's exactly what we hope for. Knowing the team has gone above and beyond for you means so much to us. We're really grateful you chose to share this.

Noté 5 sur 5 étoiles

Rare and outstanding service

The ongoing support for our daughter has been nothing short of exceptional. The care, kindness and responsiveness shown have made an incredibly difficult journey feel supported and manageable for our daughter and our family. Feeling listened to and genuinely cared for has meant more than we can say. This is a rare and truly outstanding service.

19 décembre 2025
Avis spontané
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Réponse de Anne Health

Knowing that we've been able to make this journey feel more supported and manageable for your daughter and your whole family means absolutely everything to us. We're so grateful you've shared this.

Noté 5 sur 5 étoiles

Helpful

Helpful, informative , compassionate
Couldn’t ask for more

16 décembre 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for the kind words. We're really glad our care has felt helpful, informative and compassionate – that means a lot to us.

Noté 5 sur 5 étoiles

GP threw me under the bus.

I joined Anne in a great hurry after my GP refused to continue prescribing my hrt following my discharge from Leeds GIS care. I'm still officially in dispute with the GP practice over their complete lack of aftercare re bridging prescriptions (I had to literally beg) or mental health checks once they had thrown me under that bus.
Anne on the other hand have been amazing. They prioritised my induction and got me back onto a care pathway without any gaps.
Awesome. Basically I've had to literally trust them with my life....and they did not let me down. Unlike some other health professionals I could name.

1 août 2025
Avis spontané
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Réponse de Anne Health

Thank you so much for sharing this, and we're truly sorry you were let down so badly when you needed support most. We're really glad we could step in quickly and get you back onto care without any gaps. Knowing we've been able to provide the reliability and support you deserved from the start means a great deal to us.

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