Anne Health Avis 

174
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

So far has been great. Everyone is really friendly and support outside of appointments is fast and useful, I haven’t waited more than 24 hours for an email response. The only real issue has been the w... Voir plus

Noté 5 sur 5 étoiles

I have been with Anne Healthcare for over a year now for my daughters medical care. Anne Healthcare have been an absolute lifesaver for us both, I get a friendly face checking in and my daughter gets... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Despite working at capacity, they’ve really looked after me, from my first nervous phone call to technical questions about prescription renewals. If I were to do it all again it would definitely be wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service provided is 2nd to none. Staff are always very helpful and supportive. They are always available via email or phone to answer any questions. They are respectful of your wishes. The treatme... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique spécialisée
  2. aussi dans
  3. Clinique
  4. Conseiller santé
  5. Médecin
  6. Service de référencement de médecins

À propos de Anne Health

Écrit par l'entreprise

Anne Health provides subscription-based, gender-affirming healthcare for trans and non-binary people of all ages.

Our fully remote service offers access to hormone replacement therapy (HRT), puberty blockers, mental health support and ongoing clinical oversight, including access to local blood tests. We also provide expert guidance and monitoring to those who are self-medicating.

With flexible membership plans, personalised care and real human support at every stage of your transition, we make accessing high-quality healthcare safer, easier and more compassionate.

There’s no gatekeeping and no unnecessary delays — just evidence-based, person-centred care from qualified clinicians who respect your autonomy.

Whether you're seeking long-term support, harm-reduction guidance or just have questions, we’re here for you, with informed consent at the heart of everything we do.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(174)

116 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My daughter has been supported by Anne…

My daughter has been supported by Anne Health since December 2024. They have been phenomenal in every way. They are very responsive answering any queries or concerns promptly with care and compassion. They have gone above and beyond and exceeded our expectations. Particularly in the current political climate it feels reassuring to know that Anne Health are by our side and that they will do all they can to ensure that my daughter is able to get the healthcare she needs to be the person she is. Thank you Anne Health, it means a lot.

12 mars 2026
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Réponse de Anne Health

Thank you so much for taking the time to leave this wonderful review.

Knowing that we can reassure you as a parent means so much to our team. We really do try to go above and beyond to help support our members - especially in times that can feel uncertain and stressful.

Thank you for letting us support you. If there's anything more we can do to help, please reach out. 💙

Noté 5 sur 5 étoiles

felt looked after every step of the…

felt looked after every step of the way, staff are amazing great communication and whole process moves swiftly , efficiently and personal at the same time. Very happy

4 mars 2026
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Réponse de Anne Health

Thank you so much for taking the time to leave such a wonderful review!

It really means the world to us to hear that you felt looked after throughout the entire process, that's exactly the experience we strive to create for every single person we work with.

Please don't hesitate to get in touch if there's ever anything we can help with. 😊

Noté 1 sur 5 étoiles

My brother has signed Upto this who is…

My brother has signed Upto this who is mentally and physically disabled and they seem to have accepted his membership and not even done any sort of screening and when asked they said as long as he can talk and is responsive we will accept even tho he has a full time carer to take care of him daily I am not happy about the fact the take his monthly membership and god knows what else they get from him he is mentally disabled and they seem to care but to take his money surely they should of assessed him better and they would of realised how disabled he is

20 février 2026
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Réponse de Anne Health

Thank you for taking the time to share your concerns. We are sorry to hear that your experience with your sibling's care has left you feeling this way. We want to assure you that we take feedback like this very seriously.

All care facilitated through our service is grounded in international evidence-based best practice. Before any progression to the medical pathway, every individual undergoes a comprehensive psychosocial and wellbeing evaluation conducted by a qualified mental healthcare professional. Where complex or additional needs are identified, these are reviewed at a multidisciplinary team meeting and a tailored plan is put in place. We would never accept a member onto our medical pathway without this process being completed.

We are committed to supporting all members with dignity and respect, including those who experience cross-sectional vulnerabilities. We deeply regret the significant gaps in NHS provision for trans+ patients that leave so many without adequate care and support. We are fully transparent about our mission as a not-for-profit organisation and continue to be candid about the costs involved in facilitating this level of care.

We have already been in direct contact regarding this matter and are conducting a full review. If we have fallen short in any way, we are committed to putting that right.

Noté 5 sur 5 étoiles

Caring

Caring, efficient and (reasonably) affordable! Anne Health's team are super helpful, I'm very happy with the treatment given and the way their clinician advised me on the options. They're responsive to questions and genuinely supportive.

25 février 2026
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Réponse de Anne Health

Thank you so much for taking the time to share this.

Clear information, thoughtful clinical guidance, and responsive communication are all things we work hard to prioritise, so it means a lot to know that came through in your experience.

Please don't hesitate to get in touch if you need anything.

Noté 5 sur 5 étoiles

Quick Clear and supportive

Very clear wording and guidance - Was quick to help with issues getting blood tests booked

Was very clear with how the processes works and any side-effects or risks to be aware of, Very worthy of the price.

11 février 2026
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Réponse de Anne Health

Thank you so much for your kind words 💙

We’re really glad you found our guidance clear and the process easy to navigate. Making sure people understand how everything works, including potential risks and side effects, is such an important part of safe, affirming care.

Noté 5 sur 5 étoiles

would give more stars if could.

I cannot express this enough, anne+ is amazing.
As someone who is mimiume wage uni student who struggles anne+ has made it possible for me to gave access to healthcare I never thought I'd be able to get.
the process is so easy going making such a game changer fot those who are anxious about any worries.
their team is wonderful even down to the people who take the calls to the medical team. If you have any issues they will help and work around the situation. I'm forever grateful as anne+ doesn't even know how much they've genuinely saved me, I hope when I get my degree and earn well to be able to donate so this place stays open for everyone. ❤️🫶

10 février 2026
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Réponse de Anne Health

Thank you so much for sharing this, it means the world to our whole team.

We know how hard it can be to access healthcare, especially as a student, and we’re so glad we’ve been able to make that process feel easier and more supportive for you. Hearing that you felt cared for by everyone is exactly what we hope for.

We’re so grateful you’re part of our community, and we’re wishing you every success with your degree 💙

Noté 5 sur 5 étoiles

100% recommend

Great organisation with a brilliant team

9 février 2026
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Réponse de Anne Health

Thank you so much for your kind words. We really appreciate you taking the time to leave a review and we're so glad to hear you’ve had a positive experience with the Anne team.

Noté 5 sur 5 étoiles

Anne Health are amazing!

My son signed up to Anne Health in August 2025 and we have had amazing service and support ever since. He is autistic and doesn't always like dealing with professionals so to be able to manage his care for him is really simple and easy.
I am always amazed at how much is covered by our subscription and EVERYONE we have dealt with have given 100% and quite often go above and beyond.
Anne Health is AWESOME and have been fab.

9 février 2026
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Réponse de Anne Health

Thank you so much for sharing your experience and for your very kind words. We’re really pleased to hear that both you and your son have felt supported, and that managing his care has felt straightforward and accessible for your family.

It means so much to hear that our team have helped create a positive and comfortable experience, and we’re glad that the support provided has met your son’s individual needs.

Thank you again for taking the time to leave a review. The Anne team truly appreciate it and are very glad to be supporting your family.

Noté 5 sur 5 étoiles

Great service

Everything I have done so far has been really easy and well set out. Responses have been quick. The counsellors and doctors are really easy to talk to and validating. I cant fault my experience so far.

5 février 2026
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Réponse de Anne Health

Thank you for sharing your experience with us. We’re really pleased to hear that you’ve found the process clear and supportive, and that you’ve felt comfortable speaking with our clinicians and counselling team. We strive to provide a high quality service whilst ensuring nobody is left waiting.

We truly appreciate you taking the time to leave a review and the Anne team are very glad to be supporting you.

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service. Any question is responded to in a timely, helpful and friendly fashion. Would definitely recommend.

5 février 2026
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Réponse de Anne Health

Thank you so much for sharing your feedback. We strive to be as timely, compassionate, and well-coordinated as possible at Anne, so it truly means a lot to hear this.

We appreciate your trust in our service.

Noté 5 sur 5 étoiles

I cannot fault them for a single thing

No other service I have ever used has made me feel as safe and at ease through what can seem to be quite an intimidating process.
Every person I have interacted with, from admin staff to clinicians, has treated me as a person and not just part of a process, and it has definitely not gone unnoticed.

Some people have commented on their pricing, but if you can afford it, it is more than worth the cost for the quality of care you receive. Furthermore, if you cannot afford it, they do fantastic work as a non-profit in order to make HRT accessible for those with lower incomes.

In my experience with them so far I cannot fault them for a single thing.

3 février 2026
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Réponse de Anne Health

Thank you so much for your kind review and for sharing your experience. We’re really pleased to hear that you felt safe, respected, and supported by both our clinical and administrative teams — that’s incredibly important to us.

Providing high-quality, patient-centred support is something we care deeply about and we're constantly looking at ways to make our services more accessible to people who need it.

Thank you again for taking the time to leave a review — it truly means a lot to the Anne team.

Noté 5 sur 5 étoiles

I'm so glad Anne exists

Anne have been amazing through my transition journey with them. I originally received care through GenderGP but when their practices went downhill, I switched to Anne.

I'm able to access treatment and regular blood tests seamlessly through a shared care agreement with my GP - though fully private options exist and aren't really any more expensive depending on the medication - and Anne are excellent about providing regular clinical reviews and counselling sessions. The staff are kind, they are experts, they listen, and they're generally very good at what they do.

I love that as a non-profit they're able to to use their revenue to subsidise treatment for people who would otherwise be unable to afford it, and that they work with people to help them access healthcare they otherwise wouldn't be able to access due to state oppression. Everyone working at Anne is there because it's a good thing they're doing, not because it makes money.

Thanks to Anne I don't have to waste my life away on waiting lists in the archaic system the NHS uses for trans people - I'm actually living it. I'm so glad Anne exists.

1 juillet 2025
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Réponse de Anne Health

Thank you so much for sharing your experience and for your thoughtful feedback. We’re really pleased to hear that you’ve felt supported by our clinical and counselling teams.

We’re especially glad to hear that your regular reviews and shared care arrangements have worked well for you. Providing safe, consistent, and patient-centred care is something our whole team is deeply committed to.

Thank you again for taking the time to leave a review and for trusting us to be part of your journey — it truly means a lot to the Anne team.

Noté 4 sur 5 étoiles

When my partner became a patient at…

When my partner became a patient at Anne Health, I felt incredibly thankful for their swift and compassionate care. Having been stuck on the NHS gender clinic waiting list for over a year with potentially many more years to go, it was disheartening, especially since he is 39 and doesn't have time to lose. While researching alternatives, I stumbled upon Anne Health and eagerly shared the discovery with him. Although our income isn’t high, Anne Health made the process accessible for us financially.In just a few months under their care, my partner underwent blood tests, counseling, and even met with endocrinologist Mario, who prescribed him Testosterone. It was remarkable how quickly his prescription was arranged and delivered at a manageable cost. Anne Health also provided a cost-effective list for administering the treatment, allowing us to stock up on supplies for under £40.The team at Anne Health truly prioritizes the well-being of their patients over profit, and their dedication is evident in the caring and professional staff. Finding Anne Health has been a transformative experience for my partner, and I am deeply appreciative of the difference they make for those most in need. Thank you for the impact you're having!

29 janvier 2026
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Réponse de Anne Health

Thank you so much for sharing your experience and for your kind words about our team. We’re really pleased to hear that your partner felt supported throughout his care.

We know how important timely, compassionate, and well-coordinated care can be, and it means so much to hear that this made a positive difference to your partner’s journey.

Thank you again for taking the time to leave a review — we truly appreciate it and are very glad to have been able to support your partner.

Noté 5 sur 5 étoiles

Lovely experience

I have never left a review before but I felt compelled to.

I have been sceptical about trans healthcare and going private so I encourage others to do their own research before committing to anything.

That being said I'd like to share my experience with Anne Trans Healthcare:

I found out about this service from Finnster and decided I'd try it out on a whim.

I was worried as there was an additional fee to sign up to the service of £200 and the cost per month being £150.

This however was alleviated the next day where I got an email asking me to book my first appointment.

Two weeks later I had my online appointment with a psychiatrist who themselves are trans. After a few technical errors the actual appointment was stress free. They asked about my journey and support network and explained that they're sorry as they've had an influx of people due to Finn so they're not as fast as they would like to be.

Before this session Anne health contacted me about how I would like my blood tests to be done after faffing about with the NHS I asked to be helped by their partner service who booked me in and sent my results within a week.

After the first video appointment I was invited to book another meeting with their prescribing doctor and got another virtual appointment with them for the next month.

The appointment with that doctor took around 10 minutes as they had already reviewed my file and blood test results prescribing me hormones suitable to take alongside existing medication.

I got my first delivery four days later.

Anytime I emailed or had a appointment with anyone from Anne Health they have been lovely. I'm still shocked at how fast it's been for me after waiting so long for the NHS.

I can say I would recommend this service to anyone who can afford it and feels it would be life changing.

22 janvier 2026
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Réponse de Anne Health

Thank you so much for taking the time to share your experience, and for leaving your first review with us.

We completely understand the importance of people doing their own research and making informed decisions about their healthcare. It’s important that people feel confident, informed, and supported in whichever pathway they choose.

We’re really glad to hear that your appointments felt supportive. Our clinicians and support staff work hard to create an environment where people can talk openly about their experiences, goals, and wellbeing, so it means a lot to hear that this came across in your care.

We also appreciate your patience around the increased demand we’ve experienced recently. We’re continuing to expand carefully so that we can maintain safe, high-quality, and personalised care for our members.

We know navigating different healthcare systems can sometimes feel overwhelming, and we aim to make that as clear and smooth as possible where we can.

If you ever need anything further, our team is always here to help.

Noté 5 sur 5 étoiles

As a disabled trans woman on pip I've…

As a disabled trans woman on pip I've looked around at other places before finding Anne, One place I looked wanted £550 for a doctor to just say yes you have gender dysphoria.

Thankfully Anne were the best choice for me with my limited funds I get and I'm grateful for this.

Had my first blood test and now waiting for first intake then medical intake.

Thankfully most of my results are in range only a few out.

Thank you Anne team

19 janvier 2026
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Réponse de Anne Health

Thank you so much for taking the time to share your experience. We really appreciate your kind words and we’re very glad you found your way to us.

We understand how difficult and costly accessing gender-affirming care can be, and we’re pleased we could offer support that felt accessible and respectful of your circumstances.

Thank you again for your trust in the Anne team — we’re grateful to be supporting you on your journey.

Noté 5 sur 5 étoiles

Very kind and understanding lifesavers

I just got on-boarded, but have to say I'm quite happy with the experience and provided help and contact.
Despite some issues due to me living in different country it was not complicated (besides timezones duh!). I will have to look for provider myself though

16 janvier 2026
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Réponse de Anne Health

Thank you for sharing your experience with us! We’re really glad to hear that your onboarding went smoothly and that you felt well supported throughout the process.

We appreciate your patience with the time zone differences, and we’re pleased they didn’t make things too complicated overall.

Thank you again for choosing Anne, and we wish you all the very best moving forward!

Noté 5 sur 5 étoiles

Amazing customer service

I had a whole host of questions, and Freya in the Patient Services team took the time to go through every one of them for me in plenty of detail. I was expecting to get copy-pasted nonspecific information from a policy or the website but it was clear that they were replying especially to my questions which was lovely and really helped me to get a better understanding of Anne Health in relation to my situation. Overall she was lovely and the team are lucky to have them.

13 janvier 2026
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Réponse de Anne Health

Thank you so much for your kind and detailed feedback. We’re really pleased to hear that Freya took the time to address each of your questions thoroughly and in a way that felt personal and relevant to your situation.

Providing clear, thoughtful, and individual support is very important to us, so it means a lot to know this helped you gain a better understanding of Anne Health.

We’ll be sure to pass your lovely words on to Freya — they truly are a valued member of our team.

Noté 5 sur 5 étoiles

My partner is a patient at Anne Health

My partner is a patient at Anne Health, and I am very grateful for everything that Anne health have done, and how quickly. My partner has been on the NHS gender clinic waiting list for one year, and i knew he had years of waiting before he even gets a first appointment. My partner is 39, so years of waiting isnt great. I started to Google and by chance I found Anne health and told my partner all about it. We are on a low income, and we contacted Anne health and they helped my partner to sign up and the cost to us is affordable.
My partner has been with Anne health for a few months now, he had blood tests quite quickly, counselling session and has had an appointment with endocrinologist Mario, my partner is made up to now of been prescribed Testosterone. His prescription was sorted extremely quickly and ordered the very next day at a reasonable prescription cost. Anne health gave us a list of what we need to administer, researched by them at the cheapest costs, we have a huge supply to last a long time for under £40.
Anne health do what they say, it is purely patient based, not about profit. Their profit goes in to patients and the excellent, friendly staff.
I am made up to have found Anne health, they have definitely changed my partners life and I'll be forever grateful to them. Thankyou for the huge different you are making to the people who need you most.

10 janvier 2026
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Réponse de Anne Health

Thank you so much for taking the time to share such a thoughtful and heartfelt review. We’re truly grateful for your kind words and for the trust both you and your partner have placed in Anne Health.

We’re really glad that we were able to support your partner quickly and affordably, and that the process, from blood tests and counselling through to seeing a doctor and starting testosterone, felt smooth and reassuring.

It means a great deal to us to hear that our approach, our team, and our commitment to being patient-focused rather than profit-driven has made such a positive difference for you both.

Thank you again for your support and for sharing your experience, stories like yours are exactly why we do what we do.

Noté 5 sur 5 étoiles

Excellent Customer Service

The information on their site is very accurate on what to expect, the process, and the information and ID Anne Health needs from the patient.
I messaged with them on their site and by email. They replied quickly, and were very professional. They care about the patient.
Highly recommend.

19 décembre 2025
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Réponse de Anne Health

Thank you for your kind review and recommendation. We’re really pleased to hear that you found the information on our website clear and accurate, and that our team was responsive and professional when you got in touch.

Providing clear expectations and genuinely patient-focused support is very important to us, so your feedback means a great deal.

Thank you again for taking the time to share your experience!

Noté 5 sur 5 étoiles

Anne Healthcare Review

Anne Healthcare has been the lifeline that my daughter needed. After navigating her transition alone for so long, despite us seeking support from the NHS and GenderGP, we had not managed to speak to any knowledgeable medical professionals or access any gender-affirming healthcare. With Anne Health the process was simple, costs clearly visible from the outset and since joining we feel 100% understood, valued and supported. We have been with them now for over 9 months and every professional we have dealt with has been kind, knowledgable and supportive. We cannot recommend Anne Health highly enough.

4 janvier 2026
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Réponse de Anne Health

Thank you so much for sharing your experience and for your incredibly kind words. We’re truly honoured to have been able to support your daughter and your family, and we’re very grateful for the trust you’ve placed in Anne Health.

We know how difficult and isolating it can be to seek gender-affirming care and not feel heard or supported, so it means a great deal to hear that our team has helped you feel understood, valued and cared for. We’re especially pleased that clarity around the process and costs, along with the ongoing support from our clinicians and staff, has made a positive difference over the past nine months.

Thank you again for your recommendation and for taking the time to share such a meaningful review. We’ll be sure to pass your kind feedback on to the whole team.

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