I recently moved from London to Leeds. It took me a while to decide a moving company because moving a 4 bedroom property including packing , especially when the parking is a bit tricky is not an easy... Voir plus
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This was the second time we have used ANQ Movers, after using them to move house a few years ago, and we were just as pleased with our experience this time. Communication is fast and clear, and the t... Voir plus
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Beware, use this company at your own peril. Invoiced for 3 men only 2 turned up, one of whom was completely useless. 3rd one turned up at destination after I complained (he just sat in the van playing... Voir plus
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What a fantastic team! We just booked this company for the second time. They were super reliable, always helpful, even when we had to change our destination address last minute they were accommodatin... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
AnQ Movers offers affordable and comprehensive removal services in London, dispelling the belief that removals are expensive. Whether you are moving your home or office, we provide all-inclusive solutions and storage options, making us your go-to choice. With our extensive experience and expertise in the industry, we have developed a wide range of services to cater to various clients. We have established ourselves in the UK and excel in international shipping and relocation, providing competitive rates. From the beginning to the end of your move, we take care of every aspect with our specialized services.
Coordonnées de contact
321-323 High Road, Chadwell Heath, Essex, RM6 6AX, London, Royaume-Uni
- 0203 790 7896
- bookings@anqmovers.co.uk
- anqmover.co.uk
4,5
Excellent
259 avis
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Very professional kind by economical…
Very professional kind by economical reasonable with very supportive attitude. They advise you best to get rid of your removal stress. Yasir , Victor and entire team was so helpful. Even drivers were so understanding with best behaviour and attitude. Not a single damage Highly recommended !♥️
9 février 2024
Avis spontané
Réponse de AnQ Movers
Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that you found our team, including Yasir, Victor, and the rest, to be both professional and supportive. It’s great to know that their efforts helped reduce your removal stress and that everything arrived safely without any damage.
Your recommendation means a lot to us, and we’re grateful for your trust in AnQ Movers. Should you need our services again in the future, please don’t hesitate to reach out.
Best regards,
Gemma,
Customer Service Head
Damaged furniture
On our moving day, they were packing the van and they had gotten lazy with the wrapping. They left a 20cm scratch on our black italian coffee table. They also did not bother disassembling our heavy crockery cupboard and ended up scratching it too when moving it. We have been constantly trying to contact customer service as they said that up to £25,000 of damage was covered but not once did they get back to us. We emailed them, called them, messaged them but still no reply. Would not recommend.
7 juin 2023
Avis spontané
Useless insurance never replaced damages
Moved our stuff but damaged it in the process even after letting them know right before it got damaged to be careful but they just overlooked the detail and when it got damaged they said it’s fine u got the insurance anyways but when we tried and claiming for the damage they ignored us saying yeah we’ll do it but never got back even after several attempts and even 6 months after the move they haven’t replaced the damaged stuff or gotten compensation for it. The insurance was extra too that we paid for but they yavent
15 juillet 2023
Avis spontané
Professional Service and brilliant customer service
Complete hassle free service and very good customer service provided throughout the journey. Thank you Justin for your help!!
28 décembre 2023
Avis spontané
Réponse de AnQ Movers
Dear Abhishek,
Thank you for your fantastic review! We’re thrilled to hear that you had a hassle-free experience and that Justin provided excellent customer service throughout your move.
Your feedback is greatly appreciated, and we’re glad we could assist you effectively. If you ever need our services again, don’t hesitate to reach out.
Thank you once again for choosing AnQ Movers!
Best regards,
Gemma,
Customer Service Head
Avoid at all cost
Appalling customer service, extremely unprofessional and amateur. All they are interested is in money without providing a service. I would not recommend this company avoid at all cost. They charge you extra extortion amount of money unnecessary. Totally fake also not forgetting you get charged for a email invoice how ridiculous is that. If I had a choice I would rate them zero.
19 décembre 2023
Avis spontané
Réponse de AnQ Movers
Thank you for sharing your feedback. I’m truly sorry to hear that you had a negative experience with AnQ Movers, as this is certainly not the level of service we aim to provide.
We have tried to locate your details in our system but have not been able to find any record of this incident or any similar issues recently. We are not aware of any such concerns about extra charges or poor service.
That said, we take all feedback seriously, and we would like to investigate further to understand what may have happened. Please reach out to us directly at 0203 790 7896 or via WhatsApp at 07360499972 so we can discuss your experience and work toward resolving any misunderstandings.
Your satisfaction is important to us, and we hope to make things right.
Gemma,
Customer Service Head
I posted on Google that I was moving…
I posted on Google that I was moving home, I got calls from many company regarding my move but I was not not happy with their quotation, then I got an email from Victor (AnQ movers) with their quotation which was much reasonable then Justin called me and explained everything I provided him with the list of items and it was finalised. On the day of move they arrived on time and the men was very good & moved everything carefully & quickly. I really appreciate the work done by the 2 mens.
10 décembre 2023
Avis spontané
Réponse de AnQ Movers
Thank you for taking the time to share your experience with AnQ Movers! We’re so pleased to hear that you found our quote reasonable and that Justin and Victor provided the clarity and assistance you needed to finalize your move.
Punctuality, care, and efficiency are top priorities for us, so it’s great to know the team met your expectations on moving day. I’ll be sure to pass your appreciation on to the movers for their hard work.
We’re grateful for your trust in our services, and we’d be happy to assist you again whenever needed!
Gemma,
Customer Service Head
Stress-free move, A+ Customer Service!
AnQ Movers turned my move into a breeze! I have used them for the second time already (first time was 2022), so I can attest that the service is consistently high quality – they have improved their service even more in the meantime.
From the initial quote to the final box set down in my new flat, their professionalism, efficiency, and friendly service exceeded expectations.
Victor and Justin, the move managers, were polite, responsive, and kept me informed every step of the way. They handled any concerns promptly and professionally, even at short notice. Stellar customer contact throughout.
Neil from the pricing team sent over an accurate and competitive quote quickly, making everything very transparent.
Khalid and the movers team who were assigned on the day arrived on time and worked with speed and care, and were super friendly throughout the whole process, involving me at the right times and making sure everything went in the right places.
The entire ANQ Movers team was outstandingly friendly and polite, making the whole experience stress-free.
They really delivered on every promise. Their communication was excellent, their team was professional and efficient, and they took great care of my belongings. I wouldn't hesitate to recommend them to anyone looking to move.
8 décembre 2023
Avis spontané
Réponse de AnQ Movers
Thank you so much for sharing your wonderful experience with AnQ Movers, and for trusting us with your move once again! We are delighted to hear that our team exceeded your expectations and made the entire process a breeze.
It’s great to know that Victor, Justin, Neil, Khalid, and the entire team provided the level of professionalism, efficiency, and care that you deserve. We take pride in delivering consistent, high-quality service, and it's fantastic to hear that you found our communication and attention to detail exceptional throughout.
Your feedback about our improvements since your first move means a lot to us, and we’re thrilled that we could make your second experience just as stress-free. Thank you for recommending us, and we look forward to being of service again whenever you need us!
Gemma,
Customer Service Head
Victor and then Justin helped me in…
Victor and then Justin helped me in every step of what I thought would have been a very stressful thing, moving a family of 4 from London to Kent. That just made it frictionless!! Neil provided me a very accurate quotation tailored on our specific needs.
The 2 very professional guys that then executed the operation, Khalid and its colleague, arrived perfectly on time (not very easy in London) with a very tidy and clean van. They moved all our stuff with extreme care and secured everything to avoid any movements during the journey.
I gave them the keys of the garage of the new home where they unloaded everything with extreme care, taking a video and then posting the keys in the mail box, no damages no scratches. None.
I was so grateful that I added a gratuity to the asking price.
Well done everyone and thank you again
14 décembre 2023
Avis spontané
Réponse de AnQ Movers
Thank you so much for your thoughtful review and kind words about your experience with AnQ Movers. We understand how stressful moving can be, especially with a family, so it’s wonderful to hear that Victor, Justin, Neil, Khalid, and the team were able to make the process smooth and stress-free for you.
We’re glad that everything arrived in perfect condition, and we truly appreciate your generosity and trust in allowing us to handle your move. Your satisfaction is our top priority, and it was our pleasure to assist you with your move from London to Kent.
Should you need our services again, we’re just a phone call away. Thank you once more for choosing AnQ Movers!
Gemma,
Customer Service Head
Absolutely first class service
Absolutely first class service, from when Justin organised it on the phone even though I made last minute changes he was the ever professional. When the team turned up on the day on time they did a fantastic job.
Would recommend every day of the week.
17 novembre 2023
Avis spontané
Réponse de AnQ Movers
Thank you so much for your glowing review! We’re thrilled to hear that you had a fantastic experience with AnQ Movers. Justin and the team work hard to accommodate last-minute changes and provide professional service, so it’s wonderful to know that everything went smoothly.
Your recommendation means the world to us, and we’re grateful for your trust in our services. If you ever need assistance again, we’ll be more than happy to help.
Gemma,
Customer Service Head
Sweet Experience.
I got to know ANQ while I was searching for a company that will move my property online. I saw so many and their contact info and I did contacted these companies. Surprisingly, various quotes I was given was very high.
But, when I contacted ANQ first time, they gave me several options I had to choose from which was best for me financially and conveniently. To be honest, my property got to Scotland, Inverness two days before the agreed date.
Even when the driver got to the self storage we were only informed and few days later we were at the storage to take inventory, everything was correct. Truly, Justin, Neil, Khalid and team did a good job as they were all in contact with me and my wife to ensure effective and efficient delivery of my properties.
It was really a lovely experience indeed and I promised to recommend persons that needs such services.
6 octobre 2023
Avis spontané
Réponse de AnQ Movers
Thank you so much for sharing your experience with AnQ Movers. We’re delighted to hear that our team was able to provide you with affordable and convenient options, and we are especially pleased to know that your property arrived in Inverness ahead of schedule.
It’s always our priority to ensure smooth and hassle-free moves, and it’s wonderful to hear that Justin, Neil, Khalid, and the team kept in regular contact with you and your wife throughout the process. Your satisfaction with the condition of your property and the communication from our team truly means a lot to us.
We greatly appreciate your kind recommendation, and it was a pleasure assisting you. Should you or anyone you know need our services again, we’ll be here and happy to help.
Best regards,
Gemma,
Customer Service Head
INTEGRITY AND VALUE FOR MONEY
I read numerous removal reviews and contacted few. I chose ANQ for their competitive price, response to queries and mainly for their honest negotiations. Tim- initial contact, Justin- Move Manager, Neil - Dispatch Head, Khalid and ESPECIALLY 5 STARS to the TWO unsung heroes who did outstanding work with heavy loading, delivering in record time- despite hassle- and unloading - all professionally and caringly. Both workers deserve an award.
5 octobre 2023
Avis spontané
Réponse de AnQ Movers
Thank you so much for taking the time to leave such a detailed and wonderful review of your experience with AnQ Movers. We are thrilled to hear that you were satisfied with our competitive pricing, quick responses, and honest negotiations.
We take great pride in the professionalism and care of our entire team. I will be sure to pass on your kind words to Tim, Justin, Neil, Khalid, and especially to the two hard-working heroes you mentioned. It means the world to us to know that their efforts were appreciated. They certainly do deserve all the praise!
Your feedback motivates us to continue delivering excellent service. We look forward to assisting you again in the future, should you ever need us.
Best regards,
Gemma
Customer Service Head
AnQ movers are the best by far.
AnQ movers are the best by far.
Indeed they are organised effucuenz professionals.
Starting with Victor who intoduce me to the procedure by explaining and putting a list together despite network disturbance or noise back ground coming from my side.
Then Justin and Khalid who assist with the financial bit as well as putting a team together to respond to my need.
And Neil who is in charge of dispatching the movers team on the day did a fantastic job by supplying 2 organised and efficient hardworker who started from 11 am in London till 11.30pm in Bristol. Credit to the whole team with their effort. I highly recommend AnQ movers.
When you hear AnQ movers you see professionalism, efficiency, communication, organisation, hard working, politeness and reliability.
8 octobre 2023
Avis spontané
Réponse de AnQ Movers
Dear Jonathan,
Thank you so much for your fantastic and detailed review! We are truly delighted to hear that you had such a positive experience with AnQ Movers and that you consider us the best by far.
Your kind words about our team members, including Victor, Justin, Khalid, and Neil, mean a lot to us. We are committed to being organized, efficient, and professional in every step of the moving process.
We appreciate your understanding and patience, especially during any network disturbances or background noise. It is great to know that our team effectively communicated with you and assisted with the financial aspects, ensuring your needs were met.
We are proud of the hardworking and efficient movers we provide, who worked diligently from London to Bristol to make your move successful.
Your high recommendation and the qualities you associate with AnQ Movers, such as professionalism, efficiency, communication, organization, hard work, politeness, and reliability, are truly appreciated. If you ever require our services again or have any questions, please do not hesitate to reach out. Thank you for choosing AnQ Movers, and we look forward to serving you again!
Kind Regards,
Emma Langley
London Customer Service Manager
Very efficient
Justin came to my rescue when I was let down by movers from another company. They emailed me to cancel 40 minutes before the scheduled time and could not even bother to call. I contacted justin and he manage to arrange two very nice movers at the last minute so that I could proceed with my plans. It was a bit expansive but at least he manage to make the move happen.
4 octobre 2023
Avis spontané
Réponse de AnQ Movers
Dear Melanie,
Greetings!
We are sorry to hear that you had a disappointing experience with another moving company, but we are glad that Justin and our team at AnQ Movers could come to your rescue and ensure your move went ahead as planned.
It is not uncommon for last-minute changes to be a bit more expensive due to the urgency, and we appreciate your understanding in that regard. Our priority is to provide efficient and reliable service, especially when you are in a tight spot, and we are pleased that we could assist you in proceeding with your plans.
Thank you for choosing AnQ Movers and for sharing your experience. If you ever need our services again,please do not hesitate to reach out. We're here to help with any of your moving needs.
Best wishes!
Emma Langley
London Customer Service Manager
Moving can be very stressful
Moving can be very stressful. Justin along with Khalid and the movers help me organizing everything. I 100% recommend this company they are truly professionals. They go above and beyond. The price was reasonable value for money. The movers arrived on time they were respectful to me and certainly cautious about not damaging my stuff.they even managed to hoist my sofa through the window. All my stuff arrived in very good condition.I will definitely use them again.
14 septembre 2023
Avis spontané
Réponse de AnQ Movers
Hello Fran,
Greetings!
We completely understand that moving can be a stressful experience, and we are grateful that you chose AnQ Movers to help make it more manageable. Thank you for your kind words and your recommendation.
It's wonderful to hear that Justin, Khalid, and the movers were instrumental in organizing your move and ensuring it went smoothly. We take pride in our commitment to professionalism and going above and beyond for our customers.
We are glad you found the price reasonable and felt that it offered good value for your money. It is also fantastic to know that the movers were punctual, respectful, and careful with your belongings, even managing to hoist your sofa through the window. Your satisfaction and the condition of your belongings are top priorities for us.
We are honored that you would consider using our services again in the future. If you ever require assistance with another move or have any questions, please don't hesitate to reach out. Thank you for choosing AnQ Movers, and we look forward to serving you again!
Kind Regards,
Emma Langley
London Customer Service Manager
The best movers we ever had
The best movers we ever had! And thats considering our 11th move in 7yrs! They are all very professional and its such a stressfree move that we never thought possible. Neil, Justin and Khalid and his moving team are all very helpful, kind and provided excellent service and great communication. They packed all our stuff in boxes, labelled nicely and everything was handled with care. The communication is just right that they make us feel assured and they did actually deliver their promise to us. We cant thank you guys enough! Super worth the money and we wish we had known about your service before. All packed and moved in the same day, two luton vans! Will highly recommend this company to anybody who ask! Great service indeed! ⭐️⭐️⭐️⭐️⭐️
10 août 2023
Avis spontané
Réponse de AnQ Movers
Hello Ms Yap,
Greetings!
Thank you so much for your glowing review! We are absolutely thrilled to hear that you had such a positive experience with AnQ Movers and that you consider us the best movers you've ever had, especially with your extensive moving history.
It is wonderful to know that our team, including Neil, Justin, Khalid, and his moving crew, provided professional and stress-free service. Your kind words about their helpfulness, kindness, and excellent communication mean a lot to us. We take pride in ensuring that your move is as smooth as possible.
The fact that they packed all your belongings carefully, labeled them nicely, and handled everything with care is fantastic feedback. We are committed to delivering on our promises and making the moving process as stress-free as possible for our customers.
If you ever require our services again or have any questions, please do not hesitate to reach out.
We greatly appreciate your high recommendation and the "5-star" rating you have given us.⭐️⭐️⭐️⭐️⭐️
Thank you for choosing AnQ Movers, and we wish you all the best in your new location!
Kind Regards,
Emma Langley
London Customer Service Manager
Réponse de AnQ Movers
Dear Anthony,
Thank you for your brief but positive review! We're delighted to hear that you found our services to be great value and that your move was efficient. Your recommendation means a lot to us, and we appreciate your support.
If you ever require our services again in the future , please don't hesitate to reach out. We're here to assist with any of your moving needs. Thank you for choosing AnQ Movers, and we wish you all the best!
Kind Regards,
Emma Langley
London Customer Service Manager
Very decent
Very communicative all the way through. Was a bit of a difficult move. I had not confirmed where I was moving to yet but knew it was 5hrs away! They were very understanding every step of the way. Price was also very reasonable
Actual move went well, only reason 4* instead of 5 is that it wasn’t really clear what was going where when it came to unpacking and we ended up with weights in the music room instead of the garage, for example. But that’s really me just being nitpicky (and not being able to move them to the right room myself when I noticed).
The actual moving guys themselves were great! Didn’t catch their names at all.
Justin was also very helpful and responsive.
24 août 2023
Avis spontané
Réponse de AnQ Movers
We sincerely appreciate your feedback and your thoughtful review of our services. It's wonderful to hear that you found AnQ Movers to be very communicative and understanding throughout your move, especially given the complexity of not having a confirmed destination yet.
We are glad that you found our pricing reasonable and that the actual move went well. We appreciate your constructive feedback regarding the unpacking process and will work to improve our clarity in this regard to ensure a smoother experience for our customers.
Your kind words about our moving team and Justin are greatly appreciated, even if you did not catch the names of the moving crew. We will be sure to pass along your compliments to the team.
Thank you for choosing AnQ Movers for your move, and if you ever need our services in the future, please feel free to reach out.
We wish you all the best in your new location!
Kind Regards,
Emma Langley
London Customer Service Manager
Great communication and very reasonable rates👍
Great communication and organisation. Justin was always quick to reply to messages, and AnQ provided a reliable and stress free service whereby they collected most of my furniture and belongings for our four bedroom house, and move them from London to Scotland. I’m also Grateful to Justin’s team for providing such a reliable and friendly service many thanks again👍
7 août 2023
Avis spontané
Réponse de AnQ Movers
Dear Roy,
Thank you for sharing your experience with AnQ Movers! We're delighted to hear that you had a positive experience with our team and that our communication and organization met your expectations.
It is fantastic to know that Justin was consistently responsive and that our team provided a reliable and stress-free service during your move from London to Scotland. We understand how important it is to make the moving process as smooth as possible, and we are pleased that we could deliver on that.
We appreciate your kind words.Your satisfaction is our top priority, and we are grateful for your feedback.
If you ever require our services again in the future or have any questions, please don't hesitate to reach out. Thank you for choosing AnQ Movers, and we wish you all the best in your new home in Scotland! :)
Kind Regards,
Emma Langley
London Customer Service Manager
Great communication and organisation
Great communication and organisation. Justin was always quick to reply to messages, and AnQ provided a reliable and stress free service whereby they went to my storage unit to collect all the furniture and belongings for our two-bed house, and move them from London to Wiltshire. Grateful also to Khalid and his team for providing such a reliable and friendly service
29 août 2023
Avis spontané
Réponse de AnQ Movers
Dear James,
Thank you for taking the time to share your experience with AnQ Movers! We are thrilled to hear that you had a great experience with our team and that our communication and organization met your expectations.
It is wonderful to know that Justin was quick to respond to your messages and that the overall service provided was reliable and stress-free. We understand the importance of making the moving process as smooth as possible, and it's great to hear that you found it to be so.
We are also appreciative of your kind words about Khalid and his team, who provided reliable and friendly service during your move from London to Wiltshire.
Thank you for choosing AnQ Movers for your moving needs, and we are grateful for your feedback. If you ever require our services again in the future or have any questions, please feel free to reach out. We wish you all the best in your new home in Wiltshire!
Kind Regards,
Emma Langley
London Customer Service Manager
I thought that AnQ movers were excellent
I thought that AnQ movers were excellent.
They arrived on time and were quick, efficient and friendly. There was no damage and they finished on time at 5 pm.
I would recommend them to anyone.
25 juillet 2023
Avis spontané
Réponse de AnQ Movers
Dear Kevin,
Thank you so much for your kind words and for taking the time to leave us a positive review! We're delighted to hear that you had an excellent experience with AnQ Movers.
It's great to know that our team arrived on time and provided quick, efficient, and friendly service. The fact that there was no damage and the move was completed as scheduled by 5 pm is wonderful to hear.
We truly appreciate your recommendation, and we're grateful for your trust in us. If you ever need our services again or know of anyone who does, please don't hesitate to reach out. We're here to assist with any future moving needs. Thanks again for choosing AnQ Movers!
Kind Regards,
Emma Langley
London Customer Service Manager
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