Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Voir plus
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Lisez les avis des autres
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Voir plus
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the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve
L'entreprise a répondu
Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us. Dean was very informative and understanding , while stil... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Coordonnées de contact
3 Poole Road, BH2 5QL, Bournemouth, Royaume-Uni
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Excellent
670 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick response
Quick response to my problem, continued to keep in contact with repairer and kept me informed of all updates.
29 janvier 2026
Réponse de ApplianceServe
Hi Sylvia,
We are delighted we could keep you updated on your repair.
Many thanks
Justin
Thank you
When I needed a repair I was dealt with efficiently. The engineer found the problem, ordered the part and came back very soon to complete the repair. Thank you.
22 janvier 2026
Réponse de ApplianceServe
Hi,
We are delighted the repair could be completed.
Many thanks
Justin
Job well done
Tim called me to let me know me know when he would arrive and came at that time . He replaced the faulty part and tested the machine to make sure that it was working properly . He is a very nice, friendly man and a good efficient worker
28 janvier 2026
Avis spontané
Réponse de ApplianceServe
Hi Victoria,
We are pleased the faulty appliance could be fixed and the service overall was positive.
Many thanks
Justin
Great service left clean and tidy…
Great service left clean and tidy explained to me what was happening every step of the way and how to stop it happening in the future great service would recommend the staff and the company to anyone
27 janvier 2026
Réponse de ApplianceServe
Hi Christine,
We are pleased we could explain the next steps so you could have a full understanding.
Many thanks
Justin
Washing machine
The engineer came & diagnosed the problem ordered the part needed. The next engineer came & fitted the part ,they were both efficient ,polite ,everyone from the office to engineers were very helpful ,would recommend applience serve
19 janvier 2026
Réponse de ApplianceServe
Hi Mrs Davis,
We are pleased the whole process was smooth and everyone treated you well.
Many thanks
Justin
Great service and repair man
The repair man Dave was cheerful, friendly and nothing was too much trouble.
As was a fridge door being replaced I had not emptied prior to visit so items stayed cold. Dave could see I was head deep in work and was more than happy to empty contents from damaged fridge door.
22 janvier 2026
Avis spontané
Réponse de ApplianceServe
Hi Louise,
We are ecstatic that your Fridge could be repaired by Dave!
Many thanks
Justin
Dave was friendly extremely helpful on…
Dave was friendly extremely helpful on answering a few questions regarding the cooker. The job was completed very quickly.
16 janvier 2026
Avis spontané
Réponse de ApplianceServe
Hi Linda,
We are thrilled we could help assist you!
Many thanks
Justin
Engineer was very polite and
Engineer was very polite and informative about the problem
14 janvier 2026
Avis spontané
Réponse de ApplianceServe
Hi,
We are pleased the engineer kept you informed with the repair!
Many thanks
Justin
Very good service and quick sevice
15 janvier 2026
Avis spontané
Réponse de ApplianceServe
Hi Claire,
We are happy that you were satisfied with the service.
Many thanks
Justin
The engerineer was great
The engerineer was great . He was friendly and did the job quickly. And checked the dryer after hed repaired it. Fantastic work highly recommended him and the company
12 janvier 2026
Avis spontané
Réponse de ApplianceServe
Hi Sarah,
We are pleased your appliance could be fixed!
Many thanks
Justin
Réponse de ApplianceServe
Hi Gemma,
We are thrilled that you were pleased with the service!
Many thanks
Justin
Excellent experience
Timely, efficient, courteous and completed work to my complete satisfaction
6 janvier 2026
Avis spontané
Réponse de ApplianceServe
Hi Brian,
We're happy to hear this great feedback!
Many thanks
Justin
Réponse de ApplianceServe
Hi Julie,
We are delighted you were satisfied with the service!
Many thanks
Justin
Washing machine repair.
Very reliable, came earlier and saved me time. Quick, efficient, explained the fault and how it was remedied. Explained that might be noisy at first after the fix. Gave assurance that I could ring back if not satisfied. Very polite and friendly technician. Would highly recommend this service
28 décembre 2025
Avis spontané
Réponse de ApplianceServe
Hi,
We are pleased your appliance is back up and running!
Many thanks
Justin
The first engineer didn’t seem to know…
The first engineer didn’t seem to know what he was doing. He ordered lots of parts but even though I told him the remote wasn’t working, he didn’t order a new remote. Two weeks later a lovely engineer turned up and the first thing he asked was, had the previous guy ordered a new remote. So after checking he couldn’t repair it. After the third visit and staying in all day I got the last engineer back with a new remote and bingo, all fixed. What a waste of time, the first guy could have come with a new remote and it could have been fixed on the first visit.
11 décembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Mary,
Thank you for taking the time to share your experience.
I’m sorry about the delays you faced while the repair was with the manufacturer; that’s not the smooth service we aim for, and I understand how frustrating that can be.
I’m glad to hear your appliance is now working again.
Thanks again for raising this with us, please don’t hesitate to reach out if you require any further assistance.
Kind regards
Charley
Very efficient from start to finish
Very efficient from start to finish
10 décembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Barry,
We are happy to hear your experience went well throughout!
Many thanks
Justin
MJB appliance did a great job replacing…
MJB appliance did a great job replacing my grill in my ovan ordered part and fixed within a week
9 décembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Vicky,
We are pleased to hear your oven is back up and running!
Many thanks
Justin
Dave was polite and helping and looks…
Dave was polite and helping and looks very smart .
10 décembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Caroline,
We are really pleased to hear the great feedback on our engineer!
Many thanks
Justin
It was the politeness and friendliness…
It was the politeness and friendliness of staff. Our views were listened to, and were never made to feel a nuisance. I particularly wish to cite Dean who was extremely helpful guiding me through the minefield of dimensions with utmost patience.
9 décembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Keith,
We are delighted we could help assist you!
Many thanks
Justin
Straight forward quick repair
Straight forward quick repair. Engineer was polite and efficient.
2 décembre 2025
Avis spontané
Réponse de ApplianceServe
Hi,
We are delighted your experience was a positive one!
Many thanks
Justin
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