AQUAMANIA Avis 

Awful I placed my first order with them the box arrived in a Royal Mail plastic bag because the live food was packed poorly and had burst in transit and leaked everywhere. Emailed as soon as it happened with pictures and they didn’t respond no one even apologised let alone sent replacements never again will I buy from them. Avoid bad customer service well in fact none in my case and poor quality live food well smashed to pieces in my case.

Ordered two packs of live bloodworms on Jan 14th - dispatched 20th, arrived dead. Upon opening to confirm, the pack smelt foul - no reviving with a little warmth! No use as our Newts will not accept dead worms, either hand fed or released into the tank. Disappointed.

Follow up for refund resulted in an email asking not to review and to supply photos of dead worms. Would not accept my word!

Ordered live boodworms and daphnia, arrived two days after (ordered 5pm Thursday, arrived Saturday). In good condition and fair price. Happy with the purchase.

Do not order anything from this website.Disgusting service I just read the other reviews I was treated the same I ordered some live snails they all turned up dead when I contacted them I have just been ignored snails are no good to me dead not for the price I paid for them

Ordered from his web site a trio of Guppies. Took precaution of specifically asking him if illustration shown of fairly large Delta platinum tail was what I would receive. He stated Yes. In fact after paying him £29.99 + delivery £19.99 the male was a rounded tail, which is offered in Maidenhead for £2.50.
He then attempted to 'claim' that it is clearly so stated on his web site. It is not, and had he told me I might get a different variant, would never have bought .

Order a dog toy. Arrived afer one month and damaged. Clearly crasked prior to being packaged as the outside box was in perfect condition (even though it has apparently ben in the sourier system for 30 days!). I have emailed, used their webform, provided photos, tried calling many times and now I have had to contact my payment provider to retrieve my money.

Not once has anyonce replied. I also have proof they have opened my messages as they requested access to the photos I sent them via Google Drive.

Horrendous, unprofessional comany with zero customer service.

** Trust Pilot - please contact me should you need PROOF of all points made here - happy to provide screenshots and emails.