Arbor Day Foundation Avis 81

I ordered a weeping cherry tree for my daughter, paying $118 for the tree. When she received the tree it was apparent that bugs had eaten up all the leaves. I sent pictures to Arbor Day Foundation and they told me to go to a certified arborist or Cooperative Extension. They did not respond to my statement that I would never have paid $100+ for such a terrible looking plant.

I bought a total of 24 trees from the Arbor Day Foundation and had professionals plant them in places trees grow well on my property. First, they only shipped 23. Of the 23 we planted 2 years ago, 9 never grew at all. So, I paid for 24 trees and currently only 14 are alive. I don’t know if any will grow to full stature. I also bought 8 berry bushes. Every one of them died. 3 were dead on arrival. The others died soon after. This was a huge waste of money.

Received my 12 twigs, of which most were dead. Dont waste your time or money.

did receive the order 30+ trees? literal sprouts single stick that was cut down to fit in package i planted in fall none of them survived winter .bought much better quality from other nurseries for equivalent price .and the donation to plant more trees in public spaces scammy as i n how truthful really is it will not ever buy from arbor day again

As far as this writer is aware, the Arbor Day Foundation seems suspect to me because of the following reason:
Here in Myrtle Beach/Horry County, SC, developers (with county approvals) are taking trees down daily to deforest the area to build high density housing. Why would this foundation desire donations for more trees when the trees are disappearing so quickly? It may be a scam, but that is my humble opinion. Thank you.

I did not receive my trees and couldn’t reach anybody at the foundation.

You will not receive trees once you order. I received a message saying my trees had been shipped, the status did not change for over a month. They offered replacements, which now says the trees will be shipped in a month? What a scam.

Stick, they sent me sticks. One stick per tree.

They have sent me over 15 bareroot trees and all have survived. You do have to wait 4 to 6 months for delivery because they will only send them when the tree will survive the journey and transplant.

I was initially excited to receive a questionnaire, hoping that I could send in information about the trees in my area as many seem to be struggling. Alas, the questions are fluff about my feelings regarding trees and could not possibly be of any conservation use. Also the trees they offer as a “free” gift (in exchange for a donation, of course) are either invasive or native to an area thousands of miles away. Any organization that responsibly reforests would know better. ‘Tis a scam. If you care about trees: learn about the natives to your area, find healthy specimens while you’re out and about, and spread their seeds.

Donated and was sent my free trees very late and like others was sent dead twigs with no roots at all and on top of that they don’t even tell you what they are. Will never donate again. I too feel scammed.

Arbor Day Foundation Do better!Just a psa If you order trees and they say they will be here by a certain time if you don't receive them and contact customer service for 3 weeks in a row to get it taken care of the 1st week they will say give it a week if they don't arrive we will resend them when u call the 2nd time they will say something about there shipping process but tell you in a week if u don't get them to call back and we will get replacements on the way well called back today now in order to receive my trees because the window of dormancy is up or something now I have to wait until may I'm one very angry lady because they didn't want to do there job and reorder the 1st time i contacted there wouldn't be any issues. Just beware.

Customer service told me my address was changed one month prior to my order being shipped and then I later find out they didn't change the address.

I was emailed telling me part of my order wasn't paid for, when I already paid for it on August 1st. Today is November 18. I called the same day I got the email and was told it's too late now for these trees and won't get shipped for another 6 months at least.

Terrible customer service and the company is too disorganized to provide even basic service like shipping baby trees to their customers.

It's a shame this company is failing their execution and unable to provide basic services.

I had a very disappointing experience with this organization’s hiring process, which felt disorganized and, unfair. After applying for a position, I completed two interviews and was told to expect a final decision within a month. Later, I was invited to participate in four additional interviews, only to be informed afterward that they were no longer hiring for the role. Unfortunately, I invested two months into this process and even declined another job offer based on their assurances.

I received a letter in the mail offering free trees, a care book and trees if you donated. I donated and received another letter about a month later with none of the freebies. Just I’d get a free tree of a different variety than advertised if I bought stuff from their catalog. Completely dishonest. Will never donate again.

Scam I planted a tree for my granddaughter I live in Pennsylvania how am I supposed to get to Georgia to see it. I wouldn't recommend this fake place to my worst enemy

Scam!!!First of all I donated trees as a gift and highly doubt they were ever planted in a forest in need".SECOND AND MOST IMPORTANT:Once they have your contact info be prepared to be harassed by endless emails and "tree surveys",that WASTE VALUABLE PAPER!!I have begged them to cease ALL communication yet they persist months after my requests.Horrid business.Truly sketchy.

Providing only the best of kindling! What a total scam. I ordered over 300 trees/bushes/plants in 2022. They conveniently didn't ship them forever and when they finally arrived they were a bad joke. One box had 2 dwarf apple trees that were snapped clean in half IN THE BOX! I don't even know how you do that.

The other plants had half of them with the root gel loose all over the inside of the box and the roots all dessicated. I asked repeatedly for replacements, but, being the scam charity they are, they failed to live up to their guarantee.

Please, save your money and, literally, get your plants anywhere else. As far as I'm concerned, anyone who actually donates to this is helping to perpetuate a fraud. Go elsewhere!

I donated way back in early spring and got 10 trees by late May. Since I live in Southwest Utah, it was already getting hot. I have 1 tree doing very well, 2 barely surviving the heat and the other 7 are dead. If they are going to send trees, they need to send them out a lot earlier. But maybe that's the point to get one or two trees to survive out of 10? Charity Navigator gave them 4 stars or 98% rating as did Charity Watch so they must be doing something good. Although according to the Charity Watch site, they seem to be having some problems with the State of California.

Terrible company! They sent us the wrong and dead trees and we spent months trying to get them to correct the issue. Still no trees. DO NOT BUY TREES HERE! They advertise that they are trying to help the planet but this is one of the worst companies I’ve ever had to deal with. We were just trying to do something good and have been regretting it ever sense.