Arbor Day Foundation Avis 81

A decade ago we ordered 3 lace bark elm trees. We, unknowing the difference, received just plain Elm trees. Today the trees are grown and I am constantly trying to keep the Japanese beetles and diseases from killing the trees (I am losing the battle). I thought arborday would know the difference.

This company sells people dead sticks, then when asked to replace the dead order following their rules, they get sent more dead sticks. Do not waste your money. Go to a local nursery. Period.

Some trees I ordered n

Going on a year. Still waiting on my trees. I have contacted the company multiple times and they keep giving me a delivery date and then it passes with a new delivery date...for the past year. I was told that there had been a fire and this was the reason my trees were delayed. It would be good customer service to refund my money or offer to send another type of tree. I have had good experiences with Arbor day in the past. Yes, you will receive sticks but it is fun to watch them grow.

DO NOT order trees from Arbor Day OR make a donation for the free trees! First, my wife made a donation with the expectation of receiving 10 free trees. They recommend planting the trees in the Spring for best results. Well, we got the trees, but not until the end of May when it was HOT! Second, the trees we received were literally "sticks!" All are doing poorly or dead. Also, we purchased a bush and they promised a free Red Maple. Again, the Red Maple arrived DEAD and also a "stick!" When we called customer service (waited 15 minutes on hold) we were told they only guarantee the purchased the bush that we purchased and not the free tree. I explained that we've dug up good turf, purchased fencing to protect the tree and spent a considerable amount of time planting this tree. Didn't matter to her - NO REPLACEMENT! A true bait and switch. AND, to make matters worse, they sold our information to a bunch of third party companies and now we're flooded with unwanted mail from various organizations. UNACCEPTABLE! I told them to removes from their third party list ASAP. Furious! Stay away from this organization!

This year I purchased 18 bare root trees from Arbor Day foundation. 4 Red Delicious Apples, 2 Jonathan Apples, 2 Gala Apples, 2 Belle of Georgia Peaches, 2 Damsom Plums, 2 Hazelnut, 2 Pecan and 2 Red Maple. The all came out of Dormancy and are growing well. I was skeptical after reading the reviews but my experience was truly fantastic

Ordered trees summer of 2022 for fall. They did not show up until December (250 seedlings). Hastily planted them and of course, all died due to hard freeze that happened shortly after planting. Contacted arbor day and got a letter saying to respond for a refund, or wait until spring for new trees. Spring is here, almost gone, no replacement trees, no communication, nothing from Arbor Day. Contacted them again for refund, nothing.

Arbor Day really “Can’t” give me a “Lifetime Guarantee” on my trees and will only replace “Once” if they Die….I really Don’t want to receive any more trees from Arbor Day Foundation. I don’t want to go through the trouble of planting-and purchasing fence material to keep the Deers away from the Trees/Shrubs and spending money for stuff that Dies and won’t be replaced. I’d rather get something from the local nursery-who really does Guarantees their trees and shrubs.
I’ve found that I’m spending more money than I want to by ordering trees (that die) from Arbor Day Foundation-from Nurseries in Florida and other southern states. And Trees that are shipped “After” the ground is frozen (Ice/Snow).
I’m Fed up with the Dead River Birch, Washington Hawthorne, Over twenty (20) Blue Spruces, Red Maples, and the American Hazelnuts that did not make it through winter. I’ve followed all the instructions-just to be told that It does not matter-If they Die-Arbor Day Foundation is not a “Lifetime Guarantee”

I sent in a donation more than a month ago and never received the promised trees.
Dorothy Ringer Sumner

Amazing company! They sent me actual trees.

Sent replacement at wrong time of year which I have no way to plant frozen ground. Told to put in pot untill spring and put in garage. Well garage is also very cold and have no place to put. Also missing product of replacement.. Top of trees all broke off inside box. Very rude in their replies and it takes forever to hear from them. I would NEVER order from them.

Trees are not healthy Very few needles on them were green most were yellow turning brow with roots tangled together. Received Pee Gee hydrangea's also in equally bad shape and roots all tangled together. They offered to send me more - UN NO NO thank you I do not need any more of your green house clean outs.
Have called Lincoln Nebraska several times and ask to stop ending me mail - save a tree NOPE been 2 years of unnecessary junk mail and it just keeps coming. I for one am sorry to have ever dealt with this company.

This used to be a good company. I would get baby trees from them and though only 75% survived, for the price of $1-3/tree, it was fine.

Today, this has turned into a large corporation. Their prices are ridiculous and they are carrying trademarked plants which makes it pretty clear they are no longer a charity. They are a for-profit organization.

They lie. They say certain tree species are restricted in Alaska but that it not true. This is information readily available from the State of Alaska Division of Forestry.

I finally received my trees. Not on time - they were late but I did receive them my trees. So don't give up if you don't receive them on time.

It is a scam, the ceo is a thief. It started out good, like unions, but greed has taken over. The law needs to get involved

Well this is the fifth year in a row that I have gotten there so called survey which is not changed it all in the five years that I have gotten it no mention of climate change yet on the survey. they seem to be more interested in asking if you have climbed a tree instead something that would actually help trees and forests survey is all marketing ploy and no real substance

If these people are as they say all for trees and education where is the education on their website? Where are the statements about clear-cut logging where are the statements about selling off our national forests for logging interests? Or the oil exploration in pristine national lands none of this is on their website "silence means consent".

Every single item I have purchased from this website organizations have arrived packed horribly and damaged, limbs broken dried out. and everything I have planted has died. following there instructions for planting to the letter and these trees I purchased where some of there most expensive trees in the fruit selection. get a replacement ?? good luck!

I will NOT call them a charity because they sure don't look like a charity to me. check there financial statements for their salaries and costs and their actual Arbor farm gets the least amount of money in their financial statements.

since they got their tax-free status after complaining to the IRS in 1971 and the president at the time was our corp owned and treasonous Richard Nixon want to bet they made donations to his candidacy? An actual charity should spend the majority of their income on their actual charitable works from what I can tell from their statement the majority of their money goes to board salaries absolutely more executives than they could possibly need for running a charity.

I think the IRS should give these guys another look

I made a merchandise order with Arbor Day Foundation almost 3 weeks ago and funds were withdrawn from my credit card immediately, yet despite my phone calls and their promises to send it out right away, it still has not shipped and they keep putting me off. I have no idea when I will actually receive the tree watering system but I should have been told it would be a month+ before that happened, and not been charged ahead.

Trees arrived over 2 weeks late, damaged, in ripped up shipping plastic. Called them and had a horrible experience with their receptionist Leroy. Would disconnect me, transfer me to his "receptionist mailbox" and in the end didnt do anything other than get us even angrier. Would not allow me to talk with a superior or anyone else who might be able to shed some light on our order. Seemed really helpful when I asked to be removed from all advertising and cancel our membership....only to once again transfer me to "receptionist mailbox".

Disappointing is an understatement. I have purchased trees and plants from over 20 different online nurseries over the years and I am rarely disappointed in the quality of plants. I would say I have had a greater than 90% success rate and anything that hasn't lived was most likely due to less than ideal growing conditions on my part.

This is not the case with Arbor Day Foundation. My first purchase from arborday.org was two years ago and not a single plant lived. Compared to my purchases from other nurseries, these plants arrived in horrible condition. I wanted to give the benefit of the doubt and try again so last year I ordered another round of plants. Same poor conditions on arrival and 2 out of the 10 have survived. This company needs to spend more time on their nursery instead sending loads and loads of paper crap in the mail asking for money. I will never order again and will advise those in my circle to make their purchases elsewhere.