I had a great experience buying and collecting my car. Katie and Connor were both incredibly helpful from start to finish, making the whole process smooth and straightforward. They were professional,... Voir plus
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I had a great experience buying and collecting my car. Katie and Connor were both incredibly helpful from start to finish, making the whole process smooth and straightforward. They were professional,... Voir plus
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We recently leased a new car from Arbury and can not recommend highly enough. We are delighted with our new car but must also mention the seamless process and exceptional customer service we experienc... Voir plus
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I wanted to say how incredibly helpful Lybbie was during my visit to Arbury Motors. She was thoughtful, patient, and genuinely attentive throughout the whole process. Her calm manner made the experien... Voir plus
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Booked my car in for service. Arrived, waited to be spoken to by staff. Told car couldn't be serviced due to lack of parts. Couldn't have been contacted before I drove to the service centre. Assured I... Voir plus
L'entreprise a répondu
Since Arbury first opened its doors in 2000, we’ve grown from a single PEUGEOT site to multiple Arbury dealerships located across the West Midlands, Warwickshire, Worcestershire and Staffordshire. We’re proud to represent several esteemed brands, including PEUGEOT, SEAT, Nissan, Škoda, FIAT, Leapmotor and Abarth and CUPRA. At Arbury, we offer a fantastic range of Business and Motability vehicles across our brands. So, whether you’re looking for a brand-new car, a quality used vehicle, the next addition to your fleet, or a great deal on a Motability vehicle, there’s plenty to choose from at Arbury!
Arbury Motor Group, 16 The Courtyard, Buntsford Drive, B60 3DJ, Bromsgrove, Royaume-Uni
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A répondu à 93 % de ses avis négatifs
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Very good experience. Not pushy, very helpful and nice coffee! Although I bought a Peugeot from elsewhere, I would nevertheless return here when looking.

Réponse de Arbury
I bought my Cupra Formentor from a different dealer. Its had a lot of problems and confidence was wearing thin. I took it to Arbury Solihull for diagnostics tests and from the very start they were great and very reassuring about getting the problem fixed. Special mention to Shannon Harrison kept me updated all the way through. She also arranged a courtesy car and explained process of the repair very clearly. It safe to say I have found a new home for my Cupra when I need one. I now feel a lot anxious about my purchase. Any future car purchases they would be my first call.

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Louis was an excellent help when purchasing my new fiat he was super helpful. He made the experience of part exchanging and buying a new car smooth and easy.

Réponse de Arbury
Great experience getting my new car sorted with Luke
Professional throughout the whole process, and kept me well informed
Fantastic handover as well!

Réponse de Arbury
Second time at Arbury Walsall,excellent service both times,recently purchased my new 2008 GT premium from Louis Jackman,good service good laughs nice lad😃👍

Réponse de Arbury
From the moment we sat down Luke was helpful and made the whole experience relaxed and fun.
Everything was explained and all questions answered honestly. There was no rushing through anything or railroading into decisions.

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Nice and friendly service would recommend

Réponse de Arbury
Excellent service from start to finish with Andrew Parton at Arbury Peugeot in Bromsgrove. Would thoroughly recommend.

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When will a dealer learn that when they don't answer a customer's question then said customer will know something being hidden about the car.
I asked why car had been sold then put back on for sale?
They replied with 'they can't respond with why customer hasn't purchased MOT insurance.'
I never even asked about insurance.
Read emails correctly.

Réponse de Arbury
Fantastic customer service from start to finish. We were dealt with by Andy Parton, who was professional and really helpful in assisting us to buy our dream car. We felt no pressure to purchase and he ensured we were given all information before making the decision. He also went above and beyond to ensure that a dink was rectified in a timely manner prior to handover and made us feel at ease with being able to contact him with any issues after purchase. Very very thankful for a positive experience and would highly recommend arbury Peugeot Bromsgrove to anybody looking for a great car!

Réponse de Arbury
Neil has been really helpful and approachable, from the initial phone call to the end of sale, he's made the process of buying our new car easy. Thanks Neil.

Réponse de Arbury
Luke my sales rep has been amazing from start to finish. Great service and made everything easy. All with a smile. Can’t recommend Luke enough. Amazing service

Réponse de Arbury
The friendly and helpful staff. Made the whole process a breeze.

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Booked my car in as it had been knocking for a while. The technician James was very thorough and diagnosed the problem quickly. Was expecting a large bill but was pleasantly surprised by the cost and the how quickly they carried out the repair. Would definitely recommend.

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I’ve got a mobility car via Peugeot Stourbridge & find out we haven’t got a compressor puncture kit so mobility told me to order 1 via Peugeot Stourbridge. So ordered 1 a week b4 Xmas never received it till feb 16th contacted then 3 times never ring me back after leaving message ? My car was booked in on the 16th feb & the garage never removed the spanner service light of dash so I contacted them via phone waiting half hour put the phone down on me 3 times & then on 4th time a lady picked phone up and just said bring back the next day . Come on guys sort your phones out just want to speak to a person not asking much ?? Can’t do enough 4u when u by a brand new car but customer service as bean shocking Peugeot Albury Stourbridge

Réponse de Arbury
Paul was a great sales man no pressure selling very patient got me a great deal . Would recommend Paul and arbury to anyone buying a new car

Réponse de Arbury
Shawn and Jessica were fab and very helpful with me purchasing my new car; they went above and beyond to help me as I am not very knowledgeable! Thank you both!!!

Réponse de Arbury
We found Arbury by chance. We were looking online to see if we could view a Peugeot 2008 in black near to where we live as we were going to order a new one from our local dealer.
Arbury Nuneaton popped up with the exact model we wanted, pre-registered with only 4 miles on the clock, so was available to purchase straight away rather than the 6 month wait from Peugeot, and considerably cheaper, so a no- brainer.
As Nuneaton is a 2 1/2 hour drive away from where we live all the pre-purchase negotiations were done by telephone with the lovely Grace. She was extremely helpful from the start to finish.
On purchase day Arbury were really helpful especially again Grace who was very informative and thoroughly went through everything with us.
A shout out to the service department who made up some registration plates for us cheaper than Halfords.
We absolutely love our new Peugeot and thank you Arbury, well worth the drive. From a chance find online to a new car in 5 days.
We'll see you in a couple of years to trade up again.
Karen and Dave (Selby, N.Yorks)

Réponse de Arbury
Throughout my whole experience with Josh from start to finish was fantastic . He kept me up to date and had all the knowledge for any questions I asked. It was a lovely atmosphere in the show room very friendly staff and communication was great . It made the process very enjoyable and relaxing . I would highly recommend Nissan Arbury with Josh and his team

Réponse de Arbury
Chris was brilliant. The whole process was easy and fairly quick. Kept us informed and got our car ready for us as quick as possible. Excellent customer service!

Réponse de Arbury
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