We parked our car with ARC Parking in Uxbridge, London for around two weeks, and we had a great experience. The whole process was smooth and hassle-free, and the car was kept safe and secure throu... Voir plus
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We parked our car with ARC Parking in Uxbridge, London for around two weeks, and we had a great experience. The whole process was smooth and hassle-free, and the car was kept safe and secure throu... Voir plus
L'entreprise a répondu
DO NOT leave your vehicle with these criminals! I have a volvo tracker subscription and these crooks were using my car for domestic journeys to their home address without my consent! The business is r... Voir plus
I had served with best customer service by Pragun He helped me to find a great parking spot and helped me to find parking and whatever the question I asked regarding customer service . I must recom... Voir plus
L'entreprise a répondu
ITS VERY FAST AND CONVENIENT AS WELL AS THEY PROVIDE US WITH GOOD PARKING SPOTS WHICH KEEP THE CAR SECURE AND PRAGUN IS VERY LOVLEY WHO GUIDED US VERY NICELY
L'entreprise a répondu
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A répondu à 47 % de ses avis négatifs
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Incurred extra charges. A complete lack of communication with very little professionalism. We were being told different things from 2 workers making us wait 45 minutes- 1 hour for our pickup from
the airport. Very shady looking location and an honest lack of care. Spend the extra money and use purple parking, it’ll save you stress.
Adeem(driver) did pick me up in no waiting time actually... Was there in the collection point by the time I got there... Cheap and easy to use... Would recommend to anyone..
DO NOT USE. AVOID
I dont even know where to start with this review.
• Our transfer to the air port was horrific, we were told to get into a transit van with another family, not enough seats for everyone so none of us were able to use seat belts. The drive was down the motorway! The other family were equally as horrified as us. It was so bizarre that I think we all just thought surely this isn't what they taking us to the airport in but it was.
•It is not a secure car park, it is in a dusty field with cars crammed in every where.
• it is 'run' out of a broken down car.
• Our car had obviously been driven whilst we were away.
• it is about 20 minutes away from the airport.
• They use old transit vans which are clearly on their last legs, I wouldn't be surprised if they broke down on the journey
AVOID
I took a picture of my mileage upon arriving at this so called car park. After my holiday I returned and realised my car had been used over 15 miles, my car seat was in an almost laid back position and all my driver settings were changed. When challenged they said the car was moved to a different compound (which I do not believe) the so called car park itself is basically a field with zero lighting and looks very dodgy. The transfer vehicles they use to take passengers is almost as old as my grandma and falling to bits and dirty inside and out. Avoid at all costs - these people are dodgy and shouldn’t be trusted.
DO NOT USE - VERY DODGY
they used my car, adding 17 miles onto it while I was away, using my petrol and littering my car.
Also, they were rude and denied it.
The car park was dusty and dirty.
Excellent service. Communication was fast and easy, and overall very reliable. Driver arrived straight after calling and we can 100% trust this company.
They’re actually good , didn’t expect it to be that nice. On time delivery before that pickup and drop off was quite in time. Definitely be visiting again

Réponse de Arcparking
Adeem driver picked us up on time. Used these 3 times now always been happy.

Réponse de Arcparking
Adeem driver made our experience exceptional. Very courteous and polite. It was all super quick. Thank you

Réponse de Arcparking
Best service by this parking driver adeem was very helpfull recommanded to all

Réponse de Arcparking
AdemDriver is an excellent and easy to go with and friendly

Réponse de Arcparking
Adeem driver was wonderfully courteous, very polite and helpful…
Thank you for a wonderful service

Réponse de Arcparking
Great experience with Adeem , very supportive, helpful, and punctual,
Thank you

Réponse de Arcparking
Adeem driver helpful staff and very proffesional

Réponse de Arcparking
Very good experince .. No wait in the airport . Driver Adeem responded to call quickly , very friendly, helped with luggage.. Fully recommes the service

Réponse de Arcparking

Réponse de Arcparking
Poor communication, additional charges (drop off and collection - officially charged per car, but families and individuals sharing a taxi from ARC parking each being charged). Slow collection and no pre determined collection point - just find your taxi. For Heathrow - it’s run out of an old caravan, I was hurried and chased even though I was 30 mins early to join a family in a single taxi (no issues on sharing but also no explanation as to why the hurry up!)
The price is good and if you use aware of the limitations and issues then fine, but as a frequent traveller I wouldn’t use again, gave me zero confidence.

Réponse de Arcparking
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