I placed my order back in April. It is now June 29, and I have absolutely nothing to show for it. The total lack of communication is appalling; I’ve received zero updates, and my inquiries via e-mail/... Voir plus
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Lisez les avis des autres
I placed my order in April and was expected to receive my order by June 6 according to the details I received when ordering the item. It is now June 17 and I have not received my item. I also paid the... Voir plus
We ordered 2 months ago the order was super late and there was no intimidation given to me. It was super inconvenient and when i emailed and asked to the website chat it about the same there was no re... Voir plus
She was able to put together a logo using what I had previously and transform it into something I could never imagine. I absolutely love how creative and unique her designs are. Her necklaces and othe... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Coordonnées de contact
Royaume-Uni
- hello@artbyzakia.com
- artbyzakia.com
1,7
Mauvais
259 avis
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Horrible Experience
Placed an order at the start of September being promised this will come within 2 weeks. It's now been almost 4 months and I have still not received my items - I originally order from ArtbyZakia as I had seen the amazing products they produce.
I also attempted to contact the support team countless times, by both online chat and email, and only heard back once however still no communication nor update about my order since. The individual that originally resposnsed was kind and understanding and was stated that my delivery had been upgraded, i will receive all items at the same time but still nothing.
Honestly, do NOT recommend by from ArtbyZakia at all as they post on social media but do not respond to your queries at all. This feels like one of the biggest scams and I will definitely NOT be buying from them every again.
I'll take my money and loyalty elsewhere - lost out on a faithful and trusted customer. Well done
31 décembre 2025
Avis spontané
I have not yet received the necklace I…
I have not yet received the necklace I ordered, and I have not received any communication regarding its status. However, I have observed that the company remains active on social media, posting promotional content. When I attempted to inquire about my order through comments on their social media videos, my account was subsequently blocked.
28 octobre 2025
Avis spontané
disgusting
after waiting for weeks the necklace came and the writing was wonky. if you can’t do your job properly then don’t do it and close it. why would you send a necklace with a wonky writing and not replying to my emails after asking for updates your not blind you can see this shit.
17 octobre 2025
The product was just what I wanted
The product was just what I wanted. It was affordable as well, which is a plus when I am a university student on a budget. Very well made and care instructions are very clear. The only issue I would say is it took a while to get to me, even for a personalised item, other than that, everything was perfect!
20 octobre 2025
not recieve
6 octobre 2025
Been 6 months still havnt received my…
Been 6 months still havnt received my order nor had the seller bothered to respond to my emails or messages. Horrible customer service
13 novembre 2024
Avis spontané
Nice but …
The product and it’s quality are looking very nice but I nearly took 3 months to arrive. There were several attempts to reach out to the team and all failed. But messages on their social media got deleted and I got blocked so that makes me believe that everything was seen but simply not answered.
If you are ready to wait for over months for your product then you should order otherwise look for other options.
29 août 2025
Stole my money.
29 août 2025
I ordered my product 2 months ago and…
I ordered my product 2 months ago and it has been a month since the promised delivery date yet I have still not received any updates or whereabouts of my package.
18 août 2025
terrible customer service and cheap quality products
terrible - my necklace tarnished even after i followed the care guide. i placed another order and still hasn’t arrived after many emails and no follow up or indication where it is. customer service is terrible and cheap quality! save ur money
29 juillet 2025
Avis spontané
Did not receive my parcel
Did not receive my parcel. Read the reviews, it speaks for itself. Had to open a case with my bank for a refund.
18 juin 2025
DO NOT ORDER!
Disgraceful money stealing company - DO NOT ORDER. Save yourself the hassle.
Ordered 3 items on 14th March 2025 and was told one of the items would take 4 weeks due to personalisation. Was told I came pay additional delivery charges to receive the other 2 items earlier- I agreed but no details shared. I chased the company on 14th April having not received any of my items and had no response. I have since emailed and gone on the live chat multiple times but there is no response and the automated message says my order is “awaiting fulfilment”. It is now the 7th of July, almost 4 months later and I have not received any items nor had any communication. Seems like this is a pattern with them. I have raised it with my bank to get the money back but the shameless company tried to take the disputed payment from my account AGAIN!
14 mars 2025
Avis spontané
Tamil necklace
I absolutely love the Tamil necklace I ordered from Artbyzakia! The piece is beautiful and exceeded my expectations. They were so helpful and kind in answering all my questions, making the whole experience even better. Highly recommend!❤️
20 avril 2025
Worst experience
Worst experience
Wasted my money
Order the product in January
And today is 15april still haven't received any product.
5 avril 2025
I never received my order
I never received my order. I emailed and messaged you on Instagram and I received no response. Mind you I placed my order on September 2024.
4 mars 2025
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