I placed my order back in April. It is now June 29, and I have absolutely nothing to show for it. The total lack of communication is appalling; I’ve received zero updates, and my inquiries via e-mail/... Voir plus
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Lisez les avis des autres
I placed my order in April and was expected to receive my order by June 6 according to the details I received when ordering the item. It is now June 17 and I have not received my item. I also paid the... Voir plus
We ordered 2 months ago the order was super late and there was no intimidation given to me. It was super inconvenient and when i emailed and asked to the website chat it about the same there was no re... Voir plus
She was able to put together a logo using what I had previously and transform it into something I could never imagine. I absolutely love how creative and unique her designs are. Her necklaces and othe... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Coordonnées de contact
Royaume-Uni
- hello@artbyzakia.com
- artbyzakia.com
1,7
Mauvais
259 avis
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Appalling customer service
Appalling customer service. My order took over a month to receive and my messages were ignored on two occasions. Won’t be purchasing from this seller again. A very important part of shopping is customer service which is lacking with this shop.
9 décembre 2022
. . . .
Was worried about not receiving it as I read the reviews. But Allhumdulilah I received my order. Was disappointed in how small the bar actually was as it looks way bigger than what was received. It’s over priced as well. But overall the product is a cute gift.
28 décembre 2022
Order number 2811
I had ordered on November 5th . And have mailed them many times about the status of delivery as it has crossed a month of time. Till now there is no response from them . Worst experience ever had in online shopping ever . I'm not sure even if they have time to check mails or not . I'm complaining about late delivery and they are sending me mail's regarding rating of product which is lost in black hole with no information. Mind blowing 🙏😅.
4 novembre 2022
Have not received my order
Have not received my order, it has been over a month. Have sent numerous emails and messages to this company but they have failed to reply and give me any updates. Terrible/ none existent customer service. Truly disappointed, will never order again!
2 novembre 2022
too let shipping....
2 novembre 2022
Very nice very happy thank you
20 novembre 2022
I have made an order in October
I have made an order in October. Almost a month later I still don't have the order. The tracking site is online for over 3 to 4 days. I have sent emails and still received no feedback to request if they is a possibility you could check from your side on the order.
Kinda really disappointed for never getting any reply for any of my enquiry emails.
16 novembre 2022
Outrageous service
The second I placed my order I didn’t get any response from your end , this is outrageous, I ordered over a month ago and not a single update since then
26 septembre 2022
They havent gave my parcel yet and i…
They havent gave my parcel yet and i ordered on the 26th of sept so how can i rate them. Which i bought 2 jumpers one which was for my niece n myself
23 octobre 2022
DO NOT ORDER FROM THIS COMPANY BECAUSE…
DO NOT ORDER FROM THIS COMPANY BECAUSE THEY TAKE YOUR MONEY AND I HAVEN'T RECEIVED MY ORDER I HAVE EMAILED ON NUMEROUS OCCASIONS BUT THEY DONT ANSWER SO UNPROFESSIONAL
12 octobre 2022
She never replied takes ages to send…
She never replied takes ages to send order if she even does (it’s been 3 months never got it and she hasn’t replied) the communication is actually whack won’t be ordering again x
30 septembre 2022
Nothing received
I haven’t received my items and she won’t reply to any of my messages, would never trust ever again and would not recommend
She just eats your money!
She needs to fear her future, nothing good comes out of being like this.
6 septembre 2022
I didn’t reserve my order yet and they…
I didn’t reserve my order yet and they didn’t answer my message I want to cancel my order I told them but they didn’t respond until now so I have a bad experience with them
21 juillet 2022
Excellent service
Excellent service. Great quality of items. Received as stated in post. Lots of lovely comments given when I wore the earrings.
25 août 2022
I still haven’t received my items
I still haven’t received my items. And there Customer service is bad I’ve sent them an email no reply.
24 août 2022
I got this for my husband and he loved…
I got this for my husband and he loved it !! Quick delivery and production time . Honestly i would buy again from you love it and it means a lot to him he wears it all the time :) Thank you !
19 août 2022
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