Overall, there were no issues except I was waiting for the reply for 5 days when I contacted the support. But it was July, vacations, so I can understand it. :)
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Lisez les avis des autres
Firma dodala rozbite zrkadlo. Asi dopravca. No po upozorneni, ze je zrkadlo rozbite a teda som si ho nepravzal, firma reagovala velmi zvlastne. Mal som nahanat dopravcu, lebo oni nevedia co sa deje. A... Voir plus
L'entreprise a répondu
Hi. The mirror is beautiful. The only one thing which could be better is lenght of the power cable on the mirror. The connection to power was slightly complicated. Especially in cases with larger mir... Voir plus
všetko zatiaľ ok. objednal som si dve rovnaké zrkadlá naraz v ten istý deň. jedno mi prišlo už po týždni v piatok 20.11.2020 a druhé dúfam že príde tento týždeň. neviem prečo ich neposlali naraz. troc... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Spoločnosť Foram, známa pod značkou Artforma, je popredný výrobca LED podsvietených zrkadiel v Európe. Neustále zdokonaľovaný výrobný proces a mnohoročné skúsenosti v odvetví sú zárukou najvyššej kvality výrobkov s prakticky neobmedzenými možnosťami úpravy.
Coordonnées de contact
Slovaquie
- artforma.sk
3,5
Moyen
182 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Les gens ont aussi consulté
Celá objednávka prebehla bez problémov
Celá objednávka prebehla bez problémov. Úplná bezchybná komunikácia cez mail. Odporúčam.
5 août 2021
I was rather satisfied with product
I was rather satisfied with product. But I had been waiting for delivery for a long time - nearly 1 month.
Maria
16 juin 2021
zrkadlo l59
po prve ledka v jednej casti vobec nesvieti (asi 15cm pas), svetlo z ledky je velmi slabe, vobec neosvetli zrkadlo ani kozmeticke, zrkadlo celkovo nesplnilo moje ockavania za tu cenu - podla obrazku som myslela ze zrkadlo bude v rame a nie ze zboku bude vidno ledku. ked kracam do kupelne tak ledka ma oslepi kedze mam dvere zboku zrkadla
15 juin 2021
Réponse de Artforma
Dobré ráno,
Ospravedlňte sa, prosím, za túto nepríjemnú situáciu, ale ako vidíme, túto objednávku ste zadali bez rámca.
Nepridávame kryt na každé zrkadlo, pretože je to ďalšia možnosť pre niektoré z našich dostupných zrkadiel.
Boli by ste taký láskavý a reagovali na našu správu a poslali by ste fotografie chybného led zrkadla?
S Pozdravom.
Artforma
Zrkadlo dorazilo v poriadku
Zrkadlo dorazilo v poriadku, je krásne. Všetko prebehlo v poriadku
15 juin 2021
The mirror has come broken in a several…
The mirror has come broken in a several pieces even though the company stated that it should come without a damage.
13 juin 2021
Réponse de Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
In this case, of course we would like to help you and we sent you an email with more information about this complaint.
Can you please, verify it?
Besty Regards.
Artforma
The mirror itself is good
The mirror itself is good, looks like of nice quality, arrived perfectly packed. However, I had a major issue with wifi weather station (with non-colour display). First I had problems with connecting it to the internet, lost several hours trying to fix it, and now it seems to show wrong weather info. Switching between weather servers helps a bit, but I would still suggest to order mirror without it or with the other type of weather station option ( models with colour screens) as they seem to be made by different brand.
16 mai 2021
Réponse de Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
We sent you an email because we would like to help you.
Can you please response and send us photos?
Your satisfaction is very important for us.
Best Regards.
Artforma
Average
I ordered and paid for a mirror with scaling of the lumens and I got the remote controller (I thought it will be directly on the mirror, but it is not) and from the remote controller I´m able to turn on only the level 1 and nothing else (there are 4 levels on the controller). I´m kind a disappointed, because also in one corner is the mirror not perfectly done. Nice idea, nice page, but need to improve the quality in future.
4 mai 2021
Réponse de Artforma
Good morning,
Please, take our apology for that unpleasant situation.
We sent you more details on your email.
Would you be so kind and check it out?
Best Regards.
Artforma
Závada bola vyriešená.
S výrobkom bol síce problém, ale po vzájomnej dohode na spôsobe odstránenia závady, sme sa spolu s predajcom dohodli k spokojnosti predpokladám oboch strán.
27 avril 2021
The ordered mirror arrived as promised
The ordered mirror arrived as promised, safely packaged. Very nice product and exactly as described
26 avril 2021
Everything great, only power cable could be longer
Hi. The mirror is beautiful. The only one thing which could be better is lenght of the power cable on the mirror. The connection to power was slightly complicated. Especially in cases with larger mirror (160x80cm). We’ve got lucky the cable in our wall was long enough but it’s not very common case.
Please deliver the mirrors with longer connecting cables reflecting size of the mirror.
16 avril 2021
Zrkadlo nesplnilo ocakavania
Zrkadlo nesplnilo ocakavania, vyzera uplne inak v realite ako na internete. Lacny material, velmi nekvalitne spracovanie. Na zadnej strane zrkadla nie je zlab na ulozenie kabla, cize zrkadlo vam bude odstavat od steny . . .
13 avril 2021
Réponse de Artforma
Dobré ráno,
Ospravedlňte sa, prosím, za túto nepríjemnú situáciu, pretože sa nikdy nemala stať.
Boli by ste taký láskavý a povedali by ste nám o tom viac?
Poslali sme vám e-mail a boli by sme skutočne vďační za odpoveď, pretože vaša správa nám môže pomôcť zlepšiť kvalitu nášho produktu.
S Pozdravom.
Artforma
not so satisfied
furniture has scratches from manufacturing, weather station has visible background, on mirror, instead a cool looking photos on web where it looks like part of the mirror. cosmetic mirror is too high. for this price i expected more
7 avril 2021
Réponse de Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
Would you be so kind and keep in touch with us to send us photos of scratches and provide us with more information?
Your satisfaction is very important for us and we would like to help you.
Best Regards.
Artforma
Perfect work
Very fast delivery, faster than estimated date. Excellent work, the mirror is perfect. Very good communication about delivery and progress. Without cons.
7 avril 2021
Neviem po anglicky
Neviem po anglicky, ale so všetkým so bola. Spokojná. Zrkadlo je perfektné. Ďakujem
15 mars 2021
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