Arthauss Furniture Avis 3 018

Shipping was fine,but the wardrobe isnt as nice as in the photo on tge website, its cheaply made. The screws were all in one bag, which took a while to sort and the assembly instructions were awful, it took 5 hours to assemble with 2 people for a 2 door wardrobe. I wouldn't buy from here again

I found a wall bed which I wanted to purchase, on another supplier’s website. I had a question, and phoned them. Their agent never called back. I found the same product at Arthauss, and ordered it for £400 less. The product is fantastic. The delivery was faultless. I had a question, which their support team answered on the phone(promptly answered, no endless queuing). Received a follow up call to ensure I was satisfied. Wonderful experience!

Would have been 5 stars but base board had slight damage and hubby complained that screws all lumped together in one bag so had to measure to ensure correct ones used at each stage and the instructions were unclear

amazing product, fits perfectly with our 77inch tv

love it

Speedy delivery and good product as described in the website. It does take more time to assemble than mentioned. Good price compared to the other seller for the same product.

Fast efficient service. End result (gloss Murphy bed) is fantastic especially with LED lights though why both sets for each shelf hasn’t a diffuser beats me! The instructions are not the easiest to follow- we got stuck on one area & wasted too much time on it. But so worth the perseverance.

From ordering and extra stuff the staff where great . Very honest. When I was putting the panels up ,I noticed the fixings where missing. I contacted them and in 5 minutes a response and parts ordered. Not arrived but was giving a time line. Will definitely order again as amazing.

Great furniture delivered on time easy to put together and looks fantastic on the wall.

5 star service and fantastic furnture. I bought a 3 draw cabinet to put inside my wardrobes, it fitted so well i fitted a second one . The wood match is incredible . The quality of the instructions were excellent and the delivery was spot on. one piece of advice. Use a rubber mallet to put it together, a normal hammer may dint the edging . highly highly recommend. They only cost a few pounds

Very easy service to order and delivery lads were good.
Wardrobe is decent quality and sturdy

Product arrived in the specified time frame and was made of pine wood as specified. Beyond this, the quality of manufacture was poor with pieces not lining up, pegs not fitting in pre-drilled holes causing splitting and the wood frame itself does appear flimsy. The problem is, there's nothing else on the market that looks any better. If only IKEA made these beds, the quality would be much better and everything would align correctly! Not sure if I would shop with Arthauss again.

Good quality piece of furniture for an excellent price. Easy ordering process and fair delivery timeframe and experience. One thing that can be improved is around the instructions and putting together the furniture. All of the screws, dowels and fixture pieces were mixed into one bag so we had to separate and count them. Some of the furniture pieces weren't pre-holed so required guesswork as to where to drill or screw. For the backboard we're not sure why screws were provided instead of nails, which would have been more straightforward. A bonus would have been for the drawers to be soft close. Fortunately we were able to take our time building the cabinet and the finish was really good.

Great quality. This is the third robe we have purchased.
Not difficult to assemble.

Everything was straight forward, the price was great and whole service, including delivery, outstanding.Would definietely use the company again and recommend it for others.Great job.Thank you.

The customer service from Arthauss Furniture is absolutely brilliant. They were really communicative and friendly, helping out above and beyond my expectations. The delivery was on schedule, within the time slot given and by two very friendly and efficient delivery men, despite it being a very early time in the day :) Thanks again, we will be recommending to others and returning when we next need anything!

The Baros TV Cabinet 270cm has completely elevated my living room. It’s sleek, sturdy, and adds such a modern, polished look to the space. The size and storage are spot‑on, and I’m genuinely thrilled with the quality.
On top of that, the supplier’s service was excellent—really helpful and efficient throughout. A brilliant 5‑star purchase!

When ordering it said said it would arrive between the 24/26 February but it arrived 16/4 so was a month after ordering.
I phoned and they said it could be earlier as they had the item in the warehouse but it didn’t.
I won’t order from them again as the warehouse wasn’t even that far from me.

Liked the look of the table in the photos but wow was even better when received and put together.
We did have a couple of issues but the company were very quick to respond when these were raised and everything sorted straight away.
We’ve got the unit in our living room and it looks brilliant - too good to hide away in a bedroom, wish we had room for another!
Thanks Arthauss for your fantastic service

The Frisk red sideboard unit was delivered with an incorrect end panel, meaning we have had a half-built piece of furniture whilst waiting for the correct part to be sent.

That has taken more than 6 weeks to arrive, and it is the WRONG COLOUR.

Failures from the suppliers and the retailer - AVOID this company unless you are willing to risk these types of situations.

Hi
The reason I’m giving this feedback because I have had bad experiences with their customer service departments. I have called kindly to deliver my order before the due date but they didn’t respond or give any update about delivery. They have received my item on the 11th of March and kept at their warehouse. It’s the 16th of March 2026 no response about any update. On the phone the customer service have mentioned that she will try to deliver the item but it seems she has lied and wants to deliver the item after 19th of March 2026. I have also mentioned it that our EID is on the 19th of March 2026. So if possible to deliver it before the date then I will be so happy so I can decorate my living room. My point is that there is not appreciation. I understand it that customers service has quick in answering calls but not keep the customers happy. I’m very sorry for giving this feedback.
I hope that this feedback will helped others and the company deliver people’s order on time or at their request. I have my order information I only give at their request for the company I ordered it from ( Arthauss Furniture order is almost ready for delivery. Please check your address)