A Shade Greener Boilers Avis 440

Found out what I needed to know about my account
Jodie was most helpful

I needed a restriction taken off the Land Registry urgently as I am moving house. I called Lee at 9am and within less than 2 hours, the restriction was off and a copy of the deed sent to me. Fantastic! Thank you Lee.

Talking to Sarah put me at
ease and did all i asked also emailed all detailed brilliant.

Jodie was a pleasure to speak too and arranged the service and engineer as requested.
Perfect customer service. Thank you Jodie.

Customer service great and resolved my issue in the initial phone call.

call answered in very little time
Lucy dealt with my query fast and efficiently

Letter received so called number & booked service. Confirmation received for date & times

Excellent service from boiler service and the staff sending through documentation
Many thanks

The call was answered quickly by Lee, he was very cheerful, and also very helpful, he gave me the information I had asked for ,

Spoke to Lee, as sorted appointment out for tomorrow, don't understand why the engeerner can turn gas of and go with out sorting problem, then I have to spend over 24 hours getting someone back.
Makes sense for engerner to speak to someone there and then and get job done

We’ve had our boiler from A Shade Greener for nearly 15 years now, and the service has been consistently excellent from day one. Any issues we’ve had over the years have been sorted incredibly quickly, often the very same day, and always without any fuss.

The service engineers are always friendly, knowledgeable, and genuinely helpful, which makes a big difference. A special mention to Sarah in customer service as well – she’s always been quick to respond and extremely helpful whenever we’ve needed support.

It’s rare to find a company that delivers this level of reliability and customer care over such a long period. Highly recommended!
★★★★★

Lee was very helpful and efficient and a pleasant person to deal with.
Highly recommend Lee.

Went above and beyond to ensure an engineer visited today ro inspect and repair my leaking boilet

I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott.

Engineer Rob came as arranged and all was done and dusted within timeframe. Excellent service all round. Thanks ASG.

Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite the fact that we had, after a few tries, got the boiler to restart. All sorted now!

Our boiler has developed a fault, 1st call could only get an engineer on Monday, 4 days hence, a 2nd call later in the day to " Jodie" resulted in an engineer being booked for 16:00 today, which when yo have a contract is what you want, thank you "Jodie"

Words can't express how thankful I'm why because your service is wonderful truthful and helpful over all great

Lee was on time and sent me a text before arriving, very polite and mindful of the carpets as it was raining heavily. Fast efficient service with a smile. Everything working when he left.

Spoke to Sarah she was very helpful and went out of her way to help me also it was nice that when I called back I got the same person so I didn't have to explain my problem again

Knew what you were talking about and went about sorting problem in a methodical manner.
Problem resolved.
Thankyou.