AUUNIQUE LTD Avis 

I ordered two radiator covers from AUUNIQUE and they arrived 1 week later. They are everything I could have asked for and more. The service has been outstanding from ordering to receiving. I now have 5 radiator covers from this company in my house and will definitely be back for more!

Ordered two bespoke nail desks, with specific customisations. Was told everything was possible & in hand. Got delivered two 'off the shelf' desks that are completely different to what we specified & agreed. They then completely ignored by emails & phone calls to discuss this & find a solution!
Happy to remove my review if the company gets in touch to resolve our situation.

I had quite a few emails from them just to make sure the measurements I provided were correct, which shows they really care about the product they are producing. I am very thankful they did double check everything as the cabinets look GREAT. I will definitely be ordering some more cabinets from them in the near future.

Am absolutely delighted with the extra large radiator cover that I ordered from you, the quality and workmanship is fantastic, even better than I imagined. Excellent packaging and very pleasant delivery driver too. Cannot recommend highly enough, thank you.

Excellent product, clear instructions for fitting.

I bought 2 mirrored radiator covers I absolutely love them brilliant quality and made would definitely recommend . I have just ordered my 3rd that’s how happy I am thank you Liam and the team

Fantastic company. 🙂Workmanship is brilliant, very professional and helpful.
Highly recommend, did an amazing job for me, beautiful wardrobes and matching set of drawers.

This company have been stress all the way! I ordered a radiator cover and was told someone would come to check the measurements - the day was organised and I was told they would arrive at midday. Midday comes and goes and nobody turns up, I call and email and there is no response at all.
The guys finally turn up nearly 3 hours late right before I was due to leave the house and the attitude was terrible. They blamed management, management blamed them! I should have just cancelled before it went further and I really wish I had.

I was told a 2 week timeframe for delivery (before i even ordered) and then given an actual date for delivery after ordering. Fast forward to the week of the delivery, I hadn't heard anything so contacted asking for confirmation and was then told it wasn't being delivered as agreed, that the van needed work, then the driver was up north. Apparently they had contacted all of their other customers to let them know but not me!? Back and forth regarding this delivery was exhausting, Amy the person I dealt with was slow on responding and frankly terrible in her attitude and customer service.

It ended up in the order being cancelled for a refund. But the fun didn't stop there! I had to chase for the refund and they only sent part of it! I've emailed multiple times regarding this and have had no response, they blocked me on Facebook and are evidently stealing the final part of my refund. As this was made as a bank transfer (at their request!) I cant even do a chargeback with my bank!

Downright thieving, and terribly run company. Avoid them if you want good customer service (or even an item for that matter!) These items are not cheap so you'd expect at least basic level service but they can't even do that.

I won't stop trying to get my money back so I hope they read this and sort it out!

Order number 10396 just incase they try to say this is fake! I wish I'd read the other reviews before purchasing!

We wanted a TV cabinet that would hide the TV, Auunique made us a lovely looking unit that blends in with the bed.

The listing said oak but it was made out of MDF, a powder spray gives it a good finish.

Mechanism is easy to understand and can be done through your phone.

It was made and delivered really quickly and the driver helped me carry it upstairs (it is really heavy).

Got my radiator cover delivered today with in the time window. It was well packed. It took 6 weeks over all. It looks fabulous.

Really happy with 2 new radiator cabinets, very well made. I had radiator covers in my previous home which I liked but they weren't the same quality as AUUnique. I still need to fit the cabinets but overall I'm extremely happy with the product and delivery. Thanks Liam and Amy

Our item arrived soon after it was ordered. It was well-packed and exactly as described. We're very pleased with the high quality of the item, as well as the fast, efficient ordering process. We would have no hesitation in recommending this company and their products.

We ordered our bespoke radiator cover (invoice no. 1878) on 16/10/2024. The company was originally really helpful with our bespoke measurements. The product was delivered 12/12/2024 and it was lovely! However, it wasn't the grill the one we had ordered. We re-contacted the company who requested pictures as proof. After we sent the pictures they then arranged for collection of the product for rectification. This was collected on 07/02/2025. From then until this original review, they completely ghosted us. No updates, no product. After this original review on 11/03/2025 a product was gratefully redelivered. Unfortunately, it was the wrong colour. This has since been addressed with a further delivery. Overall, the bespoke product is fantastic and there is clearly skill, but from our perspective it was a lot of hassle for the £320 we paid over 6 months ago.

Awful experience. I ordered a Pre-Made Vertical Slat Bespoke Radiator Cover for £65 at the correct measurements as stated online. Waited for a few weeks only to have my order cancelled as they realised they messed up on the pricing for this cover, no fault of mine but i offered to buy at the new price of £90. They have changed the pricing and measurement’s online to reflect this mistake. I emailed Amy who has not responded and they have gone ghost on me so I’m assuming they just don’t want to deliver it as it’s not on there run anytime soon.Very upsetting and frustrating that I haven’t received a reply to my email on 27/02/25

Very, very happy with radiator cover. Cover made exactly to specs and is top quality.
Customer service was exceptional - very good communication, every query answered straight away and very helpful. Kept informed of progress of cover being built.
Thank you Amy for dealing with all my questions.
Highly Recommend

Ordered a motorised TV cabinet from AUNIQUE Ltd and couldn’t be more delighted with it.

The whole process from ordering to delivery was first class, and I was amazed with the build quality of the unit when it arrived.

Amy & Liam were so helpful and responsive to my questions to ensure my order was correct, the delivery team even helped with taking the heavy unit up to our bedroom.

I can’t recommend this company high enough.

Very impressed with the product looks brilliant in the hallway. Delivery as promised. Superbly made, and excellent value, thanks again will definitely recommend your company 😊

Ordered unit, it arrived damaged and they promised to collect it and refund me in full, told me refund had gone through and I should get it within 7-10 days. After 16 days of nothing and ignoring my emails they finally refunded my money minus £50 for no reason. Complete con artists who you should never use. I read the reviews and like an idiot still took the gamble which never paid off, thieves.

Great communications, great service, great product. Nothing more really to be said.

Will be using them again.

top quality cover, transformed the room. Took a while to come but worth the wait.