The product was good and everything. The only thing I didn't like or I'm not happy about it it's the customer service and on how long it took to actually package and ship the item. Like it took more t... Voir plus
L'entreprise a répondu
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The product was good and everything. The only thing I didn't like or I'm not happy about it it's the customer service and on how long it took to actually package and ship the item. Like it took more t... Voir plus
L'entreprise a répondu
DON'T USE THEM!! Order a Kholer Tap, waited 3 weeks for it to arrive, was shipped from USA. Tap was European standard fitting, not compliant nor suitable for Australia Standards. Contacted support, re... Voir plus
L'entreprise a répondu
The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Voir plus
Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Voir plus
A répondu à 87 % de ses avis négatifs
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DirectNine are a reliable service that I cannot recommend highly enough.
The tools we order are of a high quality and customers are impressed that we can source them again.
Communication is excellent.
You won't go wrong with the team at DirectNine.
Great service. Honest seller. Enquiries were dealth with professionally.
As an order person who has been short-sighted for 40 years but also now have trouble reading small print due to age and eye issues I struggle to read things on a lap top screen. This magnifier has made eating the screen easier. Delivery was fast having come from the USA to Australia and the item is easy to use.
The products, very good, From DirectNine Australia,
A little slow with the delivery!
Order placed on the 24/07/2022, The delivery of the item was on the 28/08/2022.
Directnine was great but the delivery company lost my item but directnine were good they dispatched a replacement ASAP.
I am very happy with my order of chandelier shades. They are great quality and suit my home perfectly. The delivery and service was great too!
All good except the power cable has US pin and we are based in AU. I have to use an international adaptor to get it working for me.
It was easy and simple and they sell a product I cannot buy anywhere else and is essential for me. So I guess the conclusion is very happy
My experience with Direct Nine has been excellent. The archival work I am doing for the Australian National Film and Sound Archive part of the National Library requires me to digitise tapes and it is difficult to find machines which are of sufficient quality. The machine you have supplied is very good quality.
Lovely product. Received in a reasonable time frame. Many thanks.
I was so pleased with the service provided by all the staff. The items I purchased had to be returned and throughout the discussions the staff were respectful helpful and professional. They provided options for me to consider and at no time did I hear the word No. I would recommend this company to everyone
Very expensive and terrible customer service. Check prices before you buy anything, they are rip offs
Customer support was excellent with prompt responses to all of my silly questions as I was very hesitant buying from direct nine (first time and coy was overseas). Product arrived prior to eta and was perfect!. My only negative is the picture shows a coloured version of the product where it was in fact galvanised steel. No real issue as I will pot belly black it...
Great company, good people to work with, fast dispatch
Thanks
Product is as expected - delivery was longer than anticipated, but all arrived in good condition
Excellent customer service and quick response. The quality of the product is fantastic.
I was very happy with my purchase. Great to find a radio I had happily used for many years.
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