The product was good and everything. The only thing I didn't like or I'm not happy about it it's the customer service and on how long it took to actually package and ship the item. Like it took more t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The product was good and everything. The only thing I didn't like or I'm not happy about it it's the customer service and on how long it took to actually package and ship the item. Like it took more t... Voir plus
L'entreprise a répondu
DON'T USE THEM!! Order a Kholer Tap, waited 3 weeks for it to arrive, was shipped from USA. Tap was European standard fitting, not compliant nor suitable for Australia Standards. Contacted support, re... Voir plus
L'entreprise a répondu
The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Voir plus
Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Voir plus
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great experience - when I had a question about my order, it was quickly and professionally responded to. Would definitely buy from again.
Overall it was great. Quicker delivery times would be the only suggestion
Very happy with the easy transaction and delivery. My item arrived earlier than expected! I was notified with the delivery process every step of the way.
Having problems with one sensor in settings to the receiver unable to activate melody keeps reverting back to the channel 1 On the receiver. Followed videos will continue trying. Overall the product was well packed on receipt in Darwin Northern Territory Australia. Would consider more once this one works
Excellent product
fantastic service
Great person to deal with
thanks mohamid
The scissors arrived promptly and in very good new condition. They are the genuine Wiss shears. Price very reasonable.
I was pleasantly surprised, having never ordered online before from Directnine, by the great service. Ordering was easy and considering my package was sent from USA my purchase arrived within 2 weeks, all in great condition. I would definitely order again from Directnine should the need arise. I would highly recommend Directnine.
Bought a WiFi speaker adapter from DirectNine, took a little longer than expected to arrive but was kept informed of progress the whole way. Product arrived exactly as described and does the intended job very well. Will no doubt purchase again from DirectNine.
Just took along time, didn’t know it came from overseas, thought it would be stocked in OZ
Very wick to respond to Enquiries, excellent
Arrived within the time frame expected and was packed very well to ensure it arrived undamaged. The item is exactly what I wanted and Im very happy with it.
Purchase was in much better condition than I expected. Very pleased.
It would have been better if the globes had more protection as one of the boxes was crushed but the globe still worked
Ordered stuff, got updated as to how it was progressing , goods arrived in a reasonable time and were of great quality
Received the product quickly and in good order. Thanking you.
I needed to replace the intake grill for my central heating. Direct Nine was the only company that had the range of options required to allow me to find exactly what I needed
I ordered a green bankers lamp with a brass stand that I had been looking at for a while.....when it was discounted I decided to purchase it....when it arrived I realized that it was compatable for American 120 volts electricity and not 240 volts electricity for here in Australia so I could not plug it in to our Australian electricity outlet. I was very disappointed as no where on the order did it advise this important fact. I thought I was dealing with an Australian company. I was going to send the lamp back so I emailed Directline and luckily got Wavell who was very helpful and advised me that I could buy a power reducer/converter at a cost of $50 to fix my problem so I could use my lamp. As I live on a rural property out of town in remote Far North Qld I would have to travel 90 klms (round trip) to the nearest town to purchase the power reducer. I advised that this solution to my being able to use my lamp was an extra cost to me and luckily Wavell said he would assist me with a discount on the lamp which went close to covering my purchase of $50 for the reducer. I really liked the lamp and wanted to keep it so thought this was an OK negotiation. Apparently my discount is on its way into my bankcard account. Thanks Wavell.
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