Arrived, worked, quick delivery etc. The only one thing I would say is that the website didn't describe the condition of the item outside of "working" - I wasn't sure if I was getting BNIB or a cosm... Voir plus
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asked for photo's of the actual item i wanted to purchase. Within 24 hours they were in my inbox. They sent it quickly after purchase. The only issue I had was with Aus post which is out of... Voir plus
I ordered a PlayStation portal online that still had the previous owner’s account logged in. I returned it in store to and had to wait around not only to test the console but to wait for a voucher bec... Voir plus
L'entreprise a répondu
Great products at reasonable prices- love the 5 year warranty. Great service from the Chermside store- especially the very tall English girl - sorry can’t remember her name but she is always great.
À propos de l'entreprise
Écrit par l'entreprise
CeX is Australia's largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Coordonnées de contact
4,1
Bien
27 k avis
Demande des avis aux clients
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nice and easy
nice and easy. Only thing to make it better is if the disc was stabilised not lose in the box.
3 juin 2026
Good service and great price 👍.
20 juin 2026
communication and prompt postage
Easy communication and prompt postage, arrived within days. The game is perfect condition! Would purchase again!!
7 juin 2026
The laptops running seamlessly good as…
The laptops running seamlessly good as new .had trouble with the charger went to parra shop and the staff assisted .the staff and manager are so good seamless experience i couldnt be happier ill be back soon.
7 juin 2026
excellent service FROM the team at…
excellent service FROM the team at burwood.. well done
18 juin 2026
Absolutely wonderful!
I wasn’t 100% sure what i was expecting when buying from CeX, but i’m glad i did! The price was very cheap for what i bought and the condition it was in at ‘good’ was astonishing! Delivery was a lot faster than expected, especially coming all the way from Brisbane and it was packaged really well. Would recommend!
19 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Service was fine
Service was fine, graphics card in okay condition but it was given to me in a paper bag with no wrapping or protection whatsoever?
18 juin 2026
Réponse de CeX/Webuy - Australia
Hi Corey,
Thank you for your review.
Whilst you are happy with the condition of the graphics card, I understand your concern regarding how the item was handed over.
When items are sent via post, they are packaged securely with suitable protective materials to ensure safe transit and delivery. In cases where items are collected directly from the store, they are generally handed over safely in-store and placed in a paper bag for convenience.
That said, had additional packaging been requested at the time, the store staff would certainly have assisted to provide extra protection for the item.
Be assured, your feedback will be forwarded to the store management team so that their measures can be reassessed.
I hope everything is fine with the graphics card and it's working as expected.
For any other concerns or queries, feel free to write to us through our support page https://webuy.com/support/ and we will be happy to help.
Regards,
Ramson.
Great service
Great service. Good products. was able to get the game my son wanted. was able to track delivery. Arrived on time. Would definitely recommend
17 juin 2026
Fast and reliable.
5 juin 2026
The device is working good and delivery…
The device is working good and delivery is also on time
20 juin 2026
Filthy Disc's
Delivery was fine, discs were in a disgraceful condition, all 3 covered in finger prints and scratches. Luckily have managed to clean them and the 4k disc seems ok. The blu ray disc won't play in full even after cleaning it numerous times and wouldn't play at all prior to cleaning. Haven't tried the special features disc as yet. Have purchased many discs in store and all have been spotless, this is my 1st online purchase and won't be purchasing online again.
18 juin 2026
Réponse de CeX/Webuy - Australia
Hi Andrew,
Thank you for your review.
I'm pleased to hear that the delivery was on time; however, sorry to hear that the discs did not arrive as expected.
As per our buy-in standards, we ensure that all optical media are given a good wipe and are purchased only if they are in acceptable condition. I have highlighted this case to the sourcing store for procedural assessment.
If the discs are not working as intended, I would request you to return the complete item as per our online returns policy (https://bit.ly/3MBmPcs). You can either post it using our prepaid shipping label or you can take it to your nearest CeX store and the staff will assist you with the returns.
If you need any further assistance, please contact us via our contact form at au.webuy.com/support and we shall assist you.
Regards,
Jessica
Value and service
Whatever I have bought so far has been at a great price and with excellent service. Thank you.
20 juin 2026
Réponse de CeX/Webuy - Australia
Hi Jayden,
Thank you for your review.
All items purchased and sold by us are accompanied by their essential accessories which facilitate the functionality of the item; however, I am sorry to know about the missing parts from your order.
I've noticed that along with feedback forwarded to the sending store management for internal review, my colleague is assisting you on Facebook Messenger and is liaising with the relevant teams to source the missing parts.
Whilst we try to assist as efficiently as possible, we request customers to allow us 24-hours to get back due to the number of queries queued in from before.
Once we have more information from the relevant team, be assured, we'll keep you updated on the same thread. Feel free to write back for any additional assistance.
Regards,
Ramson.
I find it easy to process at the check…
I find it easy to process at the check out and getting updates when order is send ...and delivery was in a week witch made it good
19 juin 2026
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